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MiDoon · 1 July 2021, 07:20 AM

So my SD43 is running very fast. It is running about 8 minutes FAST per hour. Not 8 seconds, but 8 minutes.

The watch had kept near perfect time for as long as I have owned it. The only difference is that I had accidentally left the crown out in the winding position for an unknown period of time. I had it is a small protective watch case in my golf bag during a round. It wasn't moving at all while in the bag because I also had my rain suit stuffed in there.

I put it in the box and let it sit for several days so that it stopped running. Today I set it and wound it enough for it to run but that didn't help at all.

The watch is under warranty but I was wondering if there is something I'm not aware of here.

Dr. Robert · 1 July 2021, 07:22 AM

Magnetized? Significant impact?

MiDoon · 1 July 2021, 07:24 AM

Quote:

Originally Posted by Dr. Robert

Magnetized? Significant impact?

I don't see how it could be. It has not been on or near any electronics and it has never been dropped.

whiskyrolex · 1 July 2021, 07:24 AM

Take it for service. That's way too much.

Longhorn · 1 July 2021, 07:38 AM

sounds like it's magnetized. could have been from any number of things.. like a microwave. You could try the Lepsi app on your phone to detect.

MiDoon · 1 July 2021, 08:17 AM

Quote:

Originally Posted by Longhorn

sounds like it's magnetized. could have been from any number of things.. like a microwave. You could try the Lepsi app on your phone to detect.

I downloaded that app and it says "no magnetism detected."

fskywalker · 1 July 2021, 08:27 AM

Quote:

Originally Posted by Longhorn

sounds like it's magnetized. could have been from any number of things.. like a microwave. You could try the Lepsi app on your phone to detect.

+1 on magnetized

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Dirt · 1 July 2021, 10:16 AM

Just send it in to Rolex.
It should be under warranty if that's applicable in this case.
If you've ruled out magnetism, then only Rolex can resolve the issue unless you are willing to void your warranty

DJ2020 · 1 July 2021, 11:01 AM

43Sd should have non magnetic escapement. Not magnetized. Sounds like a escapement issue. Escape wheel teeth, pallet fork jewel out of place or simular. Send it in.

Marcjvr · 1 July 2021, 11:56 AM

Magnetized

Boaters · 1 July 2021, 01:08 PM

I would take it in to be looked at.

steveclr · 1 July 2021, 01:13 PM

Quote:

Originally Posted by DJ2020

43Sd should have non magnetic escapement. Not magnetized. Sounds like a escapement issue. Escape wheel teeth, pallet fork jewel out of place or simular. Send it in.

Yes, 8 minutes off in an hour?

waynorth · 1 July 2021, 02:15 PM

Sounds magnetized. I had a watch do that once, and it ran like it was on meth.

Thebuzz · 1 July 2021, 02:50 PM

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sutats · 1 July 2021, 04:36 PM

I'd like to see a video of it ticking away. To resolve the problem take it to a Rolex AD or a Rolex Service Centre and they will fix it and remember to bring your warranty card.

NickD1975 · 1 July 2021, 04:47 PM

Definitely take it to an AD if you want the depth rating to still be guaranteed after it's fixed - most places don't have the equipment to test much over 300m

saxo3 · 1 July 2021, 04:54 PM

Quote:

Originally Posted by MiDoon

So my SD43 is running very fast. It is running about 8 minutes FAST per hour. Not 8 seconds, but 8 minutes.

Recently, I measured (with a timegrapher) an Omega watch of a friend.
The caliber was running fast, with a 5-position-averaged rate of X= +29 sec/day.

The watch was very likely magnetized at work.
+ 8 minutes/day is hard to explain.

waterman1 · 1 July 2021, 05:37 PM

My wife would like me to wear a watch like this. I’m always late and she cannot stand it.

bp1000 · 1 July 2021, 06:49 PM

+8min is a movement issue I'd say.

It's too much for mag, esp given the anti magnetic properties of the watch. Report back though. Interested.

Gab27 · 2 July 2021, 01:14 AM

Does the strength of magnetization consistently correlate with the observable error?

Mystro · 2 July 2021, 01:48 AM

Quote:

Originally Posted by Gab27

Does the strength of magnetization consistently correlate with the observable error?

No. 8 minutes a hour is a movement issue and beyond a magnetism issue. Try winding the watch 60 times and reset and check again.

SN13 · 2 July 2021, 02:36 AM

8 minutes per hour? LOL that's 3:12 per day....

Three hours is ALOT of time gain per day when it should be 3 Seconds per day.

This 3235 Movement has a bigger problem than Magnetism. Get it checked out.

Sounds like something is really damaged... .the only time i had a watch that ran that poorly was when it had a damaged balance spring and was ticking away at like 40kbph instead of 28.8k as it should have been... sounded like an A-10 Warthog.... BRRRRrrrrrt

214270Explorer · 2 July 2021, 03:38 AM

Your watch is NOT magnetized. Read that sentence one more time.

Send it in under warranty and stop listening to the "it is magnetized" crowd.
You "may" have lube stuck between two coils of the balance spring, as one possibility for such an immense time gain.

MiDoon · 2 July 2021, 06:06 AM

So to update something.

I contacted the NY RSC. They told me to send the watch in. They also said that it would be covered under warranty as long as “I” purchased it from an AD. They went in to tell me that the warranty is void if I purchased it from a secondary seller.

So does anyone know if this is true or if it is legal to void a warranty on a warranty h that was purchased in 2021.

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214270Explorer · 2 July 2021, 06:24 AM

Your statement is a bit confusing. ". . . .void a warranty on a warranty that was purchased in 2021". What does that mean, exactly.

Sounds as if you did not(?) purchase this watch new from an AD?

The factory warranty should be in effect if you purchased it new at an AD.

If you purchased it from a gray market dealer, they often have their own warranty and Rolex will therefore not honor the original factory warranty.

Longhorn · 2 July 2021, 06:38 AM

i've heard NY RSC asks for the original bill of sale and that the warranty card is filled out appropriately with the AD of origin. Dallas RSC seems to be more lenient with this and just asks for the card. Have heard of private sales/gifting being fine for folks seeking warranty coverage if your name wasn't on the card originally. Never had to do a claim myself, so I would just call back and ask explicitly about your name not being the same as the one and if it would pose any issues. If yes, try Dallas.

Gab27 · 2 July 2021, 07:21 AM

Quote:

Originally Posted by MiDoon

So to update something.

I contacted the NY RSC. They told me to send the watch in. They also said that it would be covered under warranty as long as “I” purchased it from an AD. They went in to tell me that the warranty is void if I purchased it from a secondary seller.

So does anyone know if this is true or if it is legal to void a warranty on a warranty h that was purchased in 2021.

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Yikes! I am very surprised by this having read for a long time that the warranty was attached to the watch provided it was purchased at an AD and has a properly completed warranty card...and what they told you seems different than what they advertise.

Rolex's own website says:
"Rolex guarantees the proper functioning of its watches for a period of five years from the date of purchase. The Rolex guarantee excludes normal wear-and-tear (notably the wear-and-tear of non-metal bracelets and straps), loss, theft, or damage due to misuse. The substitution of components with, or the addition of, components or accessories not manufactured by Rolex will invalidate the guarantee. The guarantee is valid only if (1) the watch has been sold by an Official Rolex Retailer; (2) the guarantee card has been completed in full by the Official Rolex Retailer at the time of purchase; and (3) the guarantee card is presented with the watch, either to an Official Rolex Retailer or to an Official Rolex Service Centre. Any work carried out by third parties will render the guarantee null and void."

Dirt · 2 July 2021, 09:14 AM

Quote:

Originally Posted by Gab27

Yikes! I am very surprised by this having read for a long time that the warranty was attached to the watch provided it was purchased at an AD and has a properly completed warranty card...and what they told you seems different than what they advertise.

Rolex's own website says:
"Rolex guarantees the proper functioning of its watches for a period of five years from the date of purchase. The Rolex guarantee excludes normal wear-and-tear (notably the wear-and-tear of non-metal bracelets and straps), loss, theft, or damage due to misuse. The substitution of components with, or the addition of, components or accessories not manufactured by Rolex will invalidate the guarantee. The guarantee is valid only if (1) the watch has been sold by an Official Rolex Retailer; (2) the guarantee card has been completed in full by the Official Rolex Retailer at the time of purchase; and (3) the guarantee card is presented with the watch, either to an Official Rolex Retailer or to an Official Rolex Service Centre. Any work carried out by third parties will render the guarantee null and void."

New York reportedly seems to have been taking an unreasonably hard line on this for a very long time now

saxo3 · 13 July 2021, 04:45 AM

Quote:

Originally Posted by MiDoon

I contacted the NY RSC. They told me to send the watch in.

Any news?

MiDoon · 13 July 2021, 06:59 AM

Quote:

Originally Posted by saxo3

Any news?

I sent it in to the Dallas RSC. It should arrive there today. Then I will have to wait to see what they say.

That’s all I have right now. Last time I checked the timing it was gaining about 10 minutes per hour.

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1 July 2021, 07:20 AM	#1
MiDoon "TRF" Member Join Date: Jan 2019 Location: Michigan Posts: 236	SD43 running EXTREMELY fast So my SD43 is running very fast. It is running about 8 minutes FAST per hour. Not 8 seconds, but 8 minutes. The watch had kept near perfect time for as long as I have owned it. The only difference is that I had accidentally left the crown out in the winding position for an unknown period of time. I had it is a small protective watch case in my golf bag during a round. It wasn't moving at all while in the bag because I also had my rain suit stuffed in there. I put it in the box and let it sit for several days so that it stopped running. Today I set it and wound it enough for it to run but that didn't help at all. The watch is under warranty but I was wondering if there is something I'm not aware of here.

1 July 2021, 07:22 AM	#2
Dr. Robert 2024 ROLEX DATEJUST41 Pledge Member Join Date: Dec 2009 Real Name: Bob Location: U.S.A. Watch: 1655 Posts: 62,709	Magnetized? Significant impact? __________________ Founder & Card Carrying Member of the Global Association of Retro-Grouch-Curmudgeons

1 July 2021, 11:01 AM	#9
DJ2020 "TRF" Member Join Date: Nov 2020 Real Name: Wayne Location: NC Watch: 226570 Posts: 3,483	43Sd should have non magnetic escapement. Not magnetized. Sounds like a escapement issue. Escape wheel teeth, pallet fork jewel out of place or simular. Send it in. __________________ In the end, it's not the years in your life that count. It's the life in your years. - Abraham Lincoln __________________________________________________ Rolex 226570, Explorer II Club

1 July 2021, 04:36 PM	#15
sutats "TRF" Member Join Date: Oct 2010 Location: London Posts: 1,224	I'd like to see a video of it ticking away. To resolve the problem take it to a Rolex AD or a Rolex Service Centre and they will fix it and remember to bring your warranty card. __________________ There's no such thing as a Submariner No Date, it's simply Submariner. You don't call a Porsche 911 Turbo, a Porsche 911 Turbo No S. www.instagram.com/sutatshorology Post Your Rolex/Tudor Watch Weight (PYRTWW)

2 July 2021, 02:36 AM	#22
SN13 "TRF" Member Join Date: May 2015 Location: Florida Posts: 1,124	8 minutes per hour? LOL that's 3:12 per day.... Three hours is ALOT of time gain per day when it should be 3 Seconds per day. This 3235 Movement has a bigger problem than Magnetism. Get it checked out. Sounds like something is really damaged... .the only time i had a watch that ran that poorly was when it had a damaged balance spring and was ticking away at like 40kbph instead of 28.8k as it should have been... sounded like an A-10 Warthog.... BRRRRrrrrrt __________________ IG@Construction_Time --- 1986 DD 18038 --- 1992 YM 16628 --- 2015 116600 SD4K --- SBDX001 MM300 --- 2009 Omega Ploprof White --- 2010 Omega LE LMPO

1 July 2021, 07:24 AM	#4
whiskyrolex "TRF" Member Join Date: Apr 2021 Location: Tokyo Posts: 611	Take it for service. That's way too much.

1 July 2021, 07:38 AM	#5
Longhorn "TRF" Member Join Date: Sep 2011 Location: Austin, Texas Watch: HULK SMASH Posts: 584	sounds like it's magnetized. could have been from any number of things.. like a microwave. You could try the Lepsi app on your phone to detect.

1 July 2021, 10:16 AM	#8
Dirt "TRF" Member Join Date: Mar 2012 Location: Brisbane Watch: DSSD Posts: 7,951	Just send it in to Rolex. It should be under warranty if that's applicable in this case. If you've ruled out magnetism, then only Rolex can resolve the issue unless you are willing to void your warranty

1 July 2021, 11:56 AM	#10
Marcjvr "TRF" Member Join Date: Sep 2017 Location: Southeast Watch: 214270 Posts: 2,656	Magnetized

1 July 2021, 01:08 PM	#11
Boaters 2024 Pledge Member Join Date: May 2015 Real Name: Mike Location: Pacific Northwest Watch: 116610LV 16710 SD Posts: 10,650	I would take it in to be looked at.

1 July 2021, 02:15 PM	#13
waynorth "TRF" Member Join Date: Mar 2016 Real Name: Keith Location: Alaska Posts: 221	Sounds magnetized. I had a watch do that once, and it ran like it was on meth.

1 July 2021, 02:50 PM	#14
Thebuzz "TRF" Member Join Date: Mar 2021 Location: California Posts: 111	Sent from my iPhone using Tapatalk

1 July 2021, 04:47 PM	#16
NickD1975 "TRF" Member Join Date: Jul 2021 Location: UK Posts: 244	Definitely take it to an AD if you want the depth rating to still be guaranteed after it's fixed - most places don't have the equipment to test much over 300m

1 July 2021, 05:37 PM	#18
waterman1 2024 Pledge Member Join Date: Apr 2012 Location: USA Posts: 843	My wife would like me to wear a watch like this. I’m always late and she cannot stand it.

1 July 2021, 06:49 PM	#19
bp1000 "TRF" Member Join Date: Jul 2014 Location: Midlands, UK Posts: 4,863	+8min is a movement issue I'd say. It's too much for mag, esp given the anti magnetic properties of the watch. Report back though. Interested.

2 July 2021, 01:14 AM	#20
Gab27 "TRF" Member Join Date: Feb 2021 Location: MD/NC Watch: 114060 Posts: 2,591	Does the strength of magnetization consistently correlate with the observable error?

2 July 2021, 03:38 AM	#23
214270Explorer "TRF" Member Join Date: Sep 2018 Location: United States Watch: me buy Watches Posts: 3,955	Your watch is NOT magnetized. Read that sentence one more time. Send it in under warranty and stop listening to the "it is magnetized" crowd. You "may" have lube stuck between two coils of the balance spring, as one possibility for such an immense time gain. __________________ “The display of actual intelligence terrifies much of mankind” Rolex "some" Tudor "some" Damasko "some" Misc Pieces "some" Marathon "some" GS Spring Drive "some" Hamilton "some" Findeisen "some"

2 July 2021, 06:06 AM	#24
MiDoon "TRF" Member Join Date: Jan 2019 Location: Michigan Posts: 236	So to update something. I contacted the NY RSC. They told me to send the watch in. They also said that it would be covered under warranty as long as “I” purchased it from an AD. They went in to tell me that the warranty is void if I purchased it from a secondary seller. So does anyone know if this is true or if it is legal to void a warranty on a warranty h that was purchased in 2021. Sent from my iPhone using Tapatalk

2 July 2021, 06:24 AM	#25
214270Explorer "TRF" Member Join Date: Sep 2018 Location: United States Watch: me buy Watches Posts: 3,955	Your statement is a bit confusing. ". . . .void a warranty on a warranty that was purchased in 2021". What does that mean, exactly. Sounds as if you did not(?) purchase this watch new from an AD? The factory warranty should be in effect if you purchased it new at an AD. If you purchased it from a gray market dealer, they often have their own warranty and Rolex will therefore not honor the original factory warranty. __________________ “The display of actual intelligence terrifies much of mankind” Rolex "some" Tudor "some" Damasko "some" Misc Pieces "some" Marathon "some" GS Spring Drive "some" Hamilton "some" Findeisen "some"

2 July 2021, 06:38 AM	#26
Longhorn "TRF" Member Join Date: Sep 2011 Location: Austin, Texas Watch: HULK SMASH Posts: 584	i've heard NY RSC asks for the original bill of sale and that the warranty card is filled out appropriately with the AD of origin. Dallas RSC seems to be more lenient with this and just asks for the card. Have heard of private sales/gifting being fine for folks seeking warranty coverage if your name wasn't on the card originally. Never had to do a claim myself, so I would just call back and ask explicitly about your name not being the same as the one and if it would pose any issues. If yes, try Dallas.

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