ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
13 April 2024, 12:13 AM | #1 |
"TRF" Member
Join Date: Apr 2024
Location: new york
Posts: 1
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bezel
I have a rose gold date just with a smooth bezel, which I purchased about 10 years ago new. I brought it to rolex for routine maintenance and they are telling me that this bezel doesnt go with the watch and furthermore they wont release the watch to me unless I change the bezel to a fluted one. Has anyone encountered anything similar?
thanks! |
13 April 2024, 12:18 AM | #2 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Aug 2015
Location: So Cal
Posts: 1,858
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bezel
When you bought it new was it offered with the smooth bezel and now the new ones are not? They may not be the sharpest knife in the drawer and are just missing that fact.
You might need to speak with someone more knowledgeable there. Welcome to TRF and good luck. Just noticed you said rose gold Datejust? What is the reference number and can you post a picture of your Datejust to see which one you’re referring to. |
13 April 2024, 12:31 AM | #3 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Jul 2013
Real Name: Brian (TBone)
Location: canada
Watch: es make me smile
Posts: 76,759
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Welcome to the forum.
Let’s see a picture of the watch. |
13 April 2024, 12:33 AM | #4 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Sep 2019
Real Name: Randy
Location: Midwest USA
Watch: Blue Sky
Posts: 3,089
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They should return it to you as is with no servicing, if you want it serviced that is their policy.
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13 April 2024, 03:22 AM | #5 |
"TRF" Member
Join Date: Apr 2015
Location: EARTH
Watch: What is "watch"?
Posts: 1,169
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Tell them to give you your watch back, and promptly. Ridiculous.
__________________
“UNpolished or I’m not interested” 😎 2FA Enabled |
13 April 2024, 08:48 AM | #6 |
"TRF" Member
Join Date: Feb 2022
Location: USA
Posts: 412
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Something is not adding up. Exact reference#? If you don't know it, it would be on your warranty card. Pics?
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