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Old 3 April 2021, 11:43 PM   #31
MDMH
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I hope this isn’t the equivalent of “buying a car made on a Friday” during Pandemic Social distancing the in the workplace. Less people same amount of work?
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Old 3 April 2021, 11:52 PM   #32
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Originally Posted by 214270Explorer View Post
Are you specifying the tiny spots?
Anyway, Rolex will straighten it out, and at least they do not have to mess with the movement.

Specs of dust?


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Old 3 April 2021, 11:54 PM   #33
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I cant see the flaw? LOL

What is the problem with the crystal?

I too can’t see anything wrong with it.


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Old 3 April 2021, 11:54 PM   #34
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Oh I see the ring. I thought OP drew that onto the pic to signal the area at issue.


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Old 4 April 2021, 02:01 AM   #35
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It's probably just unchecked nose water drip from an unwell technician. Hopefully it is corrected by a competent Rolex watchmaker.
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Old 4 April 2021, 02:45 AM   #36
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LOL i think you need to add 2-3 more arrows just to make sure it can be seen.
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Old 4 April 2021, 02:53 AM   #37
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Is that water map in or out of the dial ?
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Old 4 April 2021, 02:57 AM   #38
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Looks like a rare defect crystal. Sell it for $$$$
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Old 10 April 2021, 09:51 AM   #39
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Just to let you guys know what happened, AD sent watch to Rolex Fedex overnight, Rolex replaced the crystal, and pressure test and then Fedexed it directly back to me (at my request). Everything good. Total turn around time, 4 days !
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Old 10 April 2021, 11:06 AM   #40
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Glad it was fixed in a short time, Nice update.
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Old 10 April 2021, 11:20 AM   #41
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Yikes, that is totally unacceptable. Do NOT accept a 'service' crystal replacement. I think I might opt for a new watch, not a repair.
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Old 10 April 2021, 11:29 AM   #42
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It's not a big deal to me. Just a daily driver watch, nothing special or sentimental to me.

If it was my 16700, different story.
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Old 10 April 2021, 11:36 AM   #43
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Originally Posted by wilsonpepper View Post
Just to let you guys know what happened, AD sent watch to Rolex Fedex overnight, Rolex replaced the crystal, and pressure test and then Fedexed it directly back to me (at my request). Everything good. Total turn around time, 4 days !

Now that is rock solid customer service. Glad they took care of it expeditiously.


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Old 10 April 2021, 11:36 AM   #44
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Originally Posted by wilsonpepper View Post
Just to let you guys know what happened, AD sent watch to Rolex Fedex overnight, Rolex replaced the crystal, and pressure test and then Fedexed it directly back to me (at my request). Everything good. Total turn around time, 4 days !
Excellent--so glad it was smooth and fast!
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Old 10 April 2021, 12:00 PM   #45
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4 days! That's great.

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Old 10 April 2021, 12:04 PM   #46
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Hahaha....
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Old 10 April 2021, 12:31 PM   #47
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It's probably just unchecked nose water drip from an unwell technician. Hopefully it is corrected by a competent Rolex watchmaker.
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Old 10 April 2021, 12:55 PM   #48
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That’s a fast fix! I’m impressed.
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Old 10 April 2021, 07:18 PM   #49
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Originally Posted by wilsonpepper View Post
Just to let you guys know what happened, AD sent watch to Rolex Fedex overnight, Rolex replaced the crystal, and pressure test and then Fedexed it directly back to me (at my request). Everything good. Total turn around time, 4 days !
That was quick
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