ROO chronograph subdial problem

[medacus]

I have a nearly brand new 26420TI.OO.A027CA.01. The left subdial after reset doesn’t stay vertical. It drifts a couple of minutes even when the chrono isn’t running. Is there a way to reset this or I have to send it in to service? Thanks

[TunaTuna]

Did you buy it from a boutique or on the internet?

[koveras]

I had the same problem on my 44mm ROO. No way to reset it, you have to send it to service. My problem was solved on warranty.

[medacus]

Thanks. I’ll start the process to send in. Thank goodness for 5 year warranty.

[APWhale]

Have my ROO 43mm for a year already and its had this same issue since the very beginning. I've just gotten used to resetting the counter but a shake of the wrist and it immediately drifts by a few minutes. No issues while the chronograph is actually running though. Unless you don't mind not having the watch for a while, I wouldn't worry about it too much and just enjoy the watch as you still have 5 years of warranty left. I plan to sent it in to be fixed at the end of the 5 year warranty to take advantage of the free service, and not have to pay for a service til year 10 or so.

Side note, I've had my Code chrono for 3 weeks roughly now and while at first it was perfect, I've noticed recently the same issue as the left sundial is starting to drift by a minute or so. No big deal, but it must be a common problem with the new in house chrono calibers.

[medacus]

I was wondering if it was growing pains from being a new movement. That's actually a really good idea to wait closer to the 5 year mark. Thanks for the advice.

[puckybadger]

Never noticed it till just now. I do run the chronographs 95% of the time but often stop and reset at night and resume chrono operation in the am.

[Zavier]

Mine has similiar problem with the right subdial. Sent back for servicing a few times and still did not solve the issue. Currently it is still at the service center. The first time i sent it back for servicing, the diagnostics was that there was too much lubricant.

[DonLee]

oh wow, i'm surprised there are so many problems...

[gregouille]

Very sad to hear all those issues on the new chrono in-house movement …

[medacus]

Thanks for the info. My guess was that there was something slipping or a tolerance issue. This must be a known issue by now since the movement is used in so many models. Hopefully they have a solution by the time I send mine in.

[APWhale]

Originally Posted by medacus

Thanks for the info. My guess was that there was something slipping or a tolerance issue. This must be a known issue by now since the movement is used in so many models. Hopefully they have a solution by the time I send mine in.

Another reason to give it time. No rush now... 5y warranty... and they're rolling the movement out in the RO, ROO, and Code line. Problem should have a solution in due time.

[ivan w]

if u opt for the 3126 enhancement, AP will reduce 59jewel to 54jewel, the watch gets lighter, the min hand will jump everything u adjust the time...

[Reign]

Originally Posted by medacus

I have a nearly brand new 26420TI.OO.A027CA.01. The left subdial after reset doesn’t stay vertical. It drifts a couple of minutes even when the chrono isn’t running. Is there a way to reset this or I have to send it in to service? Thanks

Send to service. Same thing happened to me on my 26420RO


Sent from my iPhone using Tapatalk

[rockdrock]

Originally Posted by Reign

Send to service. Same thing happened to me on my 26420RO


Sent from my iPhone using Tapatalk

+1 it is a known issue and it was resolved in 4 weeks. They have mentioned this update would not happen to the new 50th y ROCs. We’ll see.

[wirru]

I just this morning noticed this same issue on my 43mm ROO Taupe.

[Longhorn]

I have a Code chrono (dated feb 22) + 26420TI (dated jun 22), no reported issues with this movement so far. I operate the chronos regularly when wearing, as well.