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bioyuki · Today, 06:05 AM

A friend sent in a 240HU watch for service at the beginning of November, and they were quoted an April return, which is 6 months. I thought service times were coming down, not going up? Any recent experiences with HSWA service backlogs?

JorgeCCW · Today, 06:09 AM

I just sent my 5524R , like a week ago and their estimate completion timeframe is late March

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Calatrava r · Today, 08:03 AM

I was quoted 12 weeks in September. I would think it is also caliber specific and who they have available who can work on the various models. I think it is quicker if it can be done in NY and not have to be sent to Geneva.

Today, 06:05 AM	#1
bioyuki "TRF" Member Join Date: Dec 2015 Location: California Posts: 84	Current Patek USA/HSWA Servicing Times? A friend sent in a 240HU watch for service at the beginning of November, and they were quoted an April return, which is 6 months. I thought service times were coming down, not going up? Any recent experiences with HSWA service backlogs?

Today, 06:09 AM	#2
JorgeCCW "TRF" Member Join Date: Jul 2013 Real Name: Jorge Location: Ohio, USA Watch: Rolex,Patek and AP Posts: 4,707	I just sent my 5524R , like a week ago and their estimate completion timeframe is late March Sent from my iPhone using Tapatalk __________________ -------------------------------------------------------------------------------------------------------------------------------- "Nothing happens until something moves " Albert Einstein

Today, 08:03 AM	#3
Calatrava r 2024 SubLV41 Pledge Member Join Date: Mar 2017 Location: United States Watch: Rolex and Patek Posts: 11,325	I was quoted 12 weeks in September. I would think it is also caliber specific and who they have available who can work on the various models. I think it is quicker if it can be done in NY and not have to be sent to Geneva.

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