Current RSC Wait Times

[DoctorsOrders]

I hope everyone has had a wonderful start to their New Year!

I am just curious if any TRF members have had their watch sent to RSC lately and what kind of timeframe they received their watch back in. Unfortunately the date wheel on my BLNR became out of alignment and my watch was sent to RSC in mid-Decemeber for "warranty movement check". I'm wondering what timeframe I'm looking at to get it back! I miss my watch!!

[77T]

There's another thread here that's asking the same thing - answers range from 3-weeks to months. If I find it, I'll post a link to it.

Edit: found it - https://www.rolexforums.com/showthread.php?t=972519

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[racerx]

I'm seeing folks report 5 - 8 weeks.

[Mystro]

In general, 1 month which is acceptable.

[stupidcrow]

3 weeks from start to finish (Dallas), mine was sent in right after the holidays.

[brandrea]

2 references done in 3 weeks RSC Toronto

[EmpireCity]

Originally Posted by brandrea

2 references done in 3 weeks RSC Toronto

I've got one at the Toronto RSC and told 6 weeks. If closer to 3 weeks, should have mine back in 1 week.

[brandrea]

Originally Posted by EmpireCity

I've got one at the Toronto RSC and told 6 weeks. If closer to 3 weeks, should have mine back in 1 week.

I get it’ll be closer to 3. Mine both had full services


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[Onesnotenough123]

I dropped off two GMT’s on the 6th and picked up on the 24th. Less than 3 weeks!

[Michael T]

I can speak to RWSC Dallas and their turnaround has been fantastic. About two months ago, I send my 126622 Yacht-master for a regulation under warranty and had it back two weeks after they received it. I sent my 116718 GMT-2 and it arrived at their offices 16 days ago. I had a clean, oil and adjust, no polish, and got it back today. Very happy with their service,

[ErichKeane]

I'm the one who asked in the other thread. I'm at a touch over 9 weeks right now with no communication. THOUGH, that includes both Thanksgiving and Christmas/New Years times, so perhaps a touch longer. 11/26 was my submit date.

[Onesnotenough123]

Originally Posted by ErichKeane

I'm the one who asked in the other thread. I'm at a touch over 9 weeks right now with no communication. THOUGH, that includes both Thanksgiving and Christmas/New Years times, so perhaps a touch longer. 11/26 was my submit date.

I called and left a message with my receipt number for my AD and they texted me back within the hour with an update. So i assume they can check the status.

[ErichKeane]

Originally Posted by Onesnotenough123

I called and left a message with my receipt number for my AD and they texted me back within the hour with an update. So i assume they can check the status.

I asked last time I was there and was told they didn't have a way to get info. And I emailed earlier this week, but haven't heard back yet. Though he might not work mid-week. If I don't hear back in a few days I'll call or stop by.