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bimmer · 18 September 2010, 03:41 PM

btw, just a question on rolex servicing. Is it possible to specifically request them not to change any or certain parts during the service? Or just ask them to do specific things like just service the movement...etc.?

sakuraba · 18 September 2010, 04:13 PM

Quote:

Originally Posted by bimmer

btw, just a question on rolex servicing. Is it possible to specifically request them not to change any or certain parts during the service? Or just ask them to do specific things like just service the movement...etc.?

The RSC will give you a list of things that must be done, and a list of things they recommend you have done (ie polishing, new bezel insert, etc) which you have the option of turning down.

swish77 · 18 September 2010, 10:16 PM

I went through this issue earlier this year with my 5512. If you insist, RSC will not change your insert. You have to be super clear, and say it, oh, 10 times. But I got my Sub back after service with the original insert. So, the issue that the original poster had could have easily been avoided.

18 September 2010, 03:41 PM	#31
bimmer "TRF" Member Join Date: Nov 2007 Location: HK Posts: 77	btw, just a question on rolex servicing. Is it possible to specifically request them not to change any or certain parts during the service? Or just ask them to do specific things like just service the movement...etc.?

18 September 2010, 10:16 PM	#33
swish77 2024 Pledge Member Join Date: Jan 2009 Real Name: Aaron Location: CT/NYC Watch: ing the time! Posts: 6,985	I went through this issue earlier this year with my 5512. If you insist, RSC will not change your insert. You have to be super clear, and say it, oh, 10 times. But I got my Sub back after service with the original insert. So, the issue that the original poster had could have easily been avoided.

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