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Phil Smith · 12 April 2012, 08:50 AM

I'm a pawn shop owner and I'm having to replace a customer's Rolex that an employee stole (he apparently was on drugs) while it was in pawn. The owner bought it new and claims it had a factory white MOP dial w/diamond markers. The watch was a 2002 stainless Datejust. Some watch dealer friends of mine are looking for one for me and having no luck finding one. We're starting to wonder if they even offered that dial in 2002, especially since I don't remember it having a MOP dial. Diamond markers, yes. MOP, no.

The customer went and looked at new Rolexes, and took a pic of one with a dial like he now claims his watch had. I don't mind replacing his watch with what he had, but I'm starting to think he's trying to get one over on me.

Did Rolex offer such a dial in 2002? Any help is appreciated.

imono · 12 April 2012, 10:06 AM

Yes there are 3 MOP dials for the 2002 year.

Pink MOP - Applied gold Arabic numerals.

White MOP - Applied Gold Roman numerals

White MOP with 10 Brilliants

It should be for the 16234 DJ with a white gold fluted bezel.

Phil Smith · 12 April 2012, 10:49 AM

Thank you sir! Any idea where I might acquire a factory dial like the ng?

eag310 · 12 April 2012, 03:40 PM

if he bought it new, he should have the "papers" warranty documents and would state what dial it had.
I would say it would run about $2500 to just buy the dial alone. Best deal would be to buy it on a watch.

Phil Smith · 13 April 2012, 01:07 AM

Unfortunately, he has me over a barrel. We are regulated by Consumer Credit. By law, I have to make him happy, and since we didn't describe what kind of dial the watch had (other than having diamond markers), we have to give him whatever he says it is and he has no obligation to prove it.

I was hoping to get lucky and find a dial at a decent price. I guess that's not going to happen. I'll keep looking for a watch.

Like To Watch · 13 April 2012, 01:54 AM

Quote:

Originally Posted by Phil Smith

I'm a pawn shop owner and I'm having to replace a customer's Rolex that an employee stole (he apparently was on drugs) while it was in pawn. The owner bought it new and claims it had a factory white MOP dial w/diamond markers. The watch was a 2002 stainless Datejust. Some watch dealer friends of mine are looking for one for me and having no luck finding one. We're starting to wonder if they even offered that dial in 2002, especially since I don't remember it having a MOP dial. Diamond markers, yes. MOP, no.

The customer went and looked at new Rolexes, and took a pic of one with a dial like he now claims his watch had. I don't mind replacing his watch with what he had, but I'm starting to think he's trying to get one over on me.

Did Rolex offer such a dial in 2002? Any help is appreciated.

He's not Australian.....or is he.???

Phil Smith · 13 April 2012, 05:13 AM

No sir, he isn't.

boogiebot · 13 April 2012, 05:21 AM

sorry to hear about the employee stealing from you that really bites.

Kingair · 13 April 2012, 06:33 AM

Quote:

Originally Posted by boogiebot

sorry to hear about the employee stealing from you that really bites.

x 2

Phil Smith · 13 April 2012, 07:47 AM

Thanks guys. I really appreciate it.

On the plus side, one of my watch dealer friends found a 2002 with the right dial. Not cheap, but it could be worse.

colonial108 · 13 April 2012, 09:34 AM

Good on you for making everything right. It says a lot that you would find a place to ask the experts so you can get the proper replacement for your customer.

12 April 2012, 08:50 AM	#1
Phil Smith "TRF" Member Join Date: Apr 2012 Location: Irving, TX Posts: 5	2002 Datejust MOP Diamond Number Dial I'm a pawn shop owner and I'm having to replace a customer's Rolex that an employee stole (he apparently was on drugs) while it was in pawn. The owner bought it new and claims it had a factory white MOP dial w/diamond markers. The watch was a 2002 stainless Datejust. Some watch dealer friends of mine are looking for one for me and having no luck finding one. We're starting to wonder if they even offered that dial in 2002, especially since I don't remember it having a MOP dial. Diamond markers, yes. MOP, no. The customer went and looked at new Rolexes, and took a pic of one with a dial like he now claims his watch had. I don't mind replacing his watch with what he had, but I'm starting to think he's trying to get one over on me. Did Rolex offer such a dial in 2002? Any help is appreciated.

12 April 2012, 10:06 AM	#2
imono "TRF" Member Join Date: Jan 2010 Location: USA Posts: 3,241	Yes there are 3 MOP dials for the 2002 year. Pink MOP - Applied gold Arabic numerals. White MOP - Applied Gold Roman numerals White MOP with 10 Brilliants It should be for the 16234 DJ with a white gold fluted bezel. Attached Images

12 April 2012, 03:40 PM	#4
eag310 "TRF" Member Join Date: Mar 2011 Location: Hawthorne, CA Posts: 58	if he bought it new, he should have the "papers" warranty documents and would state what dial it had. I would say it would run about $2500 to just buy the dial alone. Best deal would be to buy it on a watch. __________________ "A wise man told me don't argue with fools, cause people from a distance can't tell who is who"

12 April 2012, 10:49 AM	#3
Phil Smith "TRF" Member Join Date: Apr 2012 Location: Irving, TX Posts: 5	Thank you sir! Any idea where I might acquire a factory dial like the ng?

13 April 2012, 01:07 AM	#5
Phil Smith "TRF" Member Join Date: Apr 2012 Location: Irving, TX Posts: 5	Unfortunately, he has me over a barrel. We are regulated by Consumer Credit. By law, I have to make him happy, and since we didn't describe what kind of dial the watch had (other than having diamond markers), we have to give him whatever he says it is and he has no obligation to prove it. I was hoping to get lucky and find a dial at a decent price. I guess that's not going to happen. I'll keep looking for a watch.

13 April 2012, 05:13 AM	#7
Phil Smith "TRF" Member Join Date: Apr 2012 Location: Irving, TX Posts: 5	No sir, he isn't.

13 April 2012, 05:21 AM	#8
boogiebot "TRF" Member Join Date: Apr 2011 Location: canada Watch: me post! Posts: 3,804	sorry to hear about the employee stealing from you that really bites.

13 April 2012, 07:47 AM	#10
Phil Smith "TRF" Member Join Date: Apr 2012 Location: Irving, TX Posts: 5	Thanks guys. I really appreciate it. On the plus side, one of my watch dealer friends found a 2002 with the right dial. Not cheap, but it could be worse.

13 April 2012, 09:34 AM	#11
colonial108 Member Join Date: Jan 2012 Real Name: Brady Location: Columbia, MO Watch: 18238/16013 Posts: 35	Good on you for making everything right. It says a lot that you would find a place to ask the experts so you can get the proper replacement for your customer.

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