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DSJ · 12 December 2007, 05:16 AM

My SMP professional that I purchased in 2000 is currently losing about 28 seconds a day, or 3.25 MINUTES a week. Way outside Chronometer standards. Should I have it sent in for service? It's never been opened (red seal still intact). If so, send it to Switzerland? If so, what is the process and anticipated cost(s)? Thanks in advance!

Tools · 12 December 2007, 11:25 AM

DSJ,

My guess is that you need to have that nice time-piece cleaned,oiled, and adjusted...

You do not need to send it to Switzerland, there are several Omega Service Centers in the USA.

Give this one a call and see what they say>
Swiss Service Center
17 1/2 Calendar Court
La Grange IL 60525
T. 708 482 0610

Or try the main office in Secaucus NJ,
MAILING ADDRESS ONLY:

SGUS
55 Metro Way, Suite # 1
Secaucus
NJ 07094
T. 1-800-766-6342

Alternatively, almost any watchmaker can do the job for probably less than an Omega Service Center..

Paulie · 12 December 2007, 11:50 AM

I've walked into the La Grange, IL one to have my bracelet adjusted. Little place with an entrance via the alley. :D

Pleasant enough, but when I emailed them about removing a link from one of the brands they don't list, said they wouldn't do it. We're talking about two screws and 2 minutes.

But when I needed my Omega bracelet adjusted again, 2nd time was free.

12 December 2007, 05:16 AM	#1
DSJ "TRF" Member Join Date: Dec 2007 Real Name: David Location: USA Watch: your step! Posts: 7,882	Omega SMP Professional Chronometer losing time! My SMP professional that I purchased in 2000 is currently losing about 28 seconds a day, or 3.25 MINUTES a week. Way outside Chronometer standards. Should I have it sent in for service? It's never been opened (red seal still intact). If so, send it to Switzerland? If so, what is the process and anticipated cost(s)? Thanks in advance! __________________ Rolex. The Rolex of watches. 16570 Expy2 Noir, 116710 GMT Master II, 2552.80 SMP

12 December 2007, 11:50 AM	#3
Paulie "TRF" Member Join Date: Jul 2007 Location: Chicagoland Watch: GMTII and OP! Posts: 1,272	I've walked into the La Grange, IL one to have my bracelet adjusted. Little place with an entrance via the alley. :D Pleasant enough, but when I emailed them about removing a link from one of the brands they don't list, said they wouldn't do it. We're talking about two screws and 2 minutes. But when I needed my Omega bracelet adjusted again, 2nd time was free. __________________

12 December 2007, 11:25 AM	#2
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,499	DSJ, My guess is that you need to have that nice time-piece cleaned,oiled, and adjusted... You do not need to send it to Switzerland, there are several Omega Service Centers in the USA. Give this one a call and see what they say> Swiss Service Center 17 1/2 Calendar Court La Grange IL 60525 T. 708 482 0610 Or try the main office in Secaucus NJ, MAILING ADDRESS ONLY: SGUS 55 Metro Way, Suite # 1 Secaucus NJ 07094 T. 1-800-766-6342 Alternatively, almost any watchmaker can do the job for probably less than an Omega Service Center..

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