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thecontractor1 · 23 January 2013, 02:56 AM

I have a 168000 that I am considering sending to RSC for an overhaul. If they replace the bezel insert do they keep the old one? Is the price different if I send the watch in without one? I thought about keeping the vintage dial as well and send it back in pieces. Thoughts

mannyv11 · 23 January 2013, 02:58 AM

they keep all of the old parts. If they change anything they ship the watch back without any of the parts that were taken off.

Hope that answers your question

Mickey® · 23 January 2013, 03:03 AM

Nope...That's what I like about Omega.

Tools · 23 January 2013, 03:05 AM

Quote:

Originally Posted by thecontractor1

I have a 168000 that I am considering sending to RSC for an overhaul. If they replace the bezel insert do they keep the old one? Is the price different if I send the watch in without one? I thought about keeping the vintage dial as well and send it back in pieces. Thoughts

They will not replace the insert unless you agree to it and it is an additional charge; not part of the overhaul price. So, if you send it in without an insert and want one installed, the price is the same: service charge + insert charge.

They also do not change dials (unless you buy a new one) and may refuse to service your watch if you send it to them without one or in parts.

Now, if your dial is in such condition that it needs to be replaced (peeling, chipping) they will tell you and may refuse service unless you agree to purchase a new dial.

Mystro · 23 January 2013, 03:12 AM

Rolex policies are brutal. They are the ultimate post sale control freak. Find your self a good independent watch maker that services Rolex with genuine Rolex parts.

z32turbo · 23 January 2013, 05:18 AM

They keep everything!!!

T.S.Eliot · 23 January 2013, 05:32 AM

It seems this is the case in USA but not everywhere. I have all the replaced parts when I took my 16750 for service

TSW · 23 January 2013, 06:07 AM

A big no on that.

robertneville · 23 January 2013, 06:12 AM

Quote:

Originally Posted by mickey®

nope...that's what i like about omega.

x2!

crowncollection · 23 January 2013, 07:28 AM

no

landroverking · 23 January 2013, 08:22 AM

They will send back non-Rolex parts or at least did for me.

Venusfly · 23 January 2013, 08:58 AM

Nope, they keep em!

vintagewaferthin · 31 January 2013, 01:40 AM

No, sadly they keep them.

Tony-GB · 31 January 2013, 01:47 AM

You pay for the watch which means you own it.

Rolex services your watch & keep all the old parts that you've paid for.

Does that make sense?

I was always led to believe taking someone else's property without permission is theft.

kilyung · 31 January 2013, 02:02 AM

What would you do with broken parts?

Chaching · 31 January 2013, 02:13 AM

Quote:

Originally Posted by kilyung

What would you do with broken parts?

dssxxxx · 31 January 2013, 02:18 AM

Why would you want old watch parts????????

You keep your oil filters when you have the oil changed???

Tony-GB · 31 January 2013, 06:20 AM

Quote:

Originally Posted by dssxxxx

Why would you want old watch parts????????

You keep your oil filters when you have the oil changed???

Things like the original dials should be given back to the owner. The person who owns the watch, not Rolex who don't own it.

kilyung · 31 January 2013, 06:29 AM

Quote:

Originally Posted by Tony-GB

Things like the original dials should be given back to the owner. The person who owns the watch, not Rolex who don't own it.

Agreed. In the case of a dial swap, it'd be better to source the dial elsewhere and have it installed by a competent watchmaker.

Frosty · 31 January 2013, 06:39 AM

Quote:

Originally Posted by Tools

Now, if your dial is in such condition that it needs to be replaced (peeling, chipping) they will tell you and may refuse service unless you agree to purchase a new dial.

That happened to me. I had crackling on the dial and RSC would not service it.

The good news is that it made me think about a blue dial for my Sub.

It looks good

23 January 2013, 02:56 AM	#1
thecontractor1 "TRF" Member Join Date: Aug 2012 Location: Atlanta Posts: 111	Does RSC send back old parts when replaced? I have a 168000 that I am considering sending to RSC for an overhaul. If they replace the bezel insert do they keep the old one? Is the price different if I send the watch in without one? I thought about keeping the vintage dial as well and send it back in pieces. Thoughts

23 January 2013, 05:18 AM	#6
z32turbo "TRF" Member Join Date: Apr 2009 Location: Sea Level Watch: Varies Posts: 6,877	They keep everything!!! __________________ Instagram @z32turbo

23 January 2013, 05:32 AM	#7
T.S.Eliot "TRF" Member Join Date: Jan 2011 Real Name: K Location: KSA Watch: aholic Posts: 1,499	It seems this is the case in USA but not everywhere. I have all the replaced parts when I took my 16750 for service __________________ "Phlebas the Phoenician, a fortnight dead, / Forgot the cry of gulls, and the deep seas swell / And the profit and loss. / A current under sea / Picked his bones in whispers. / As he rose and fell / He passed the stages of his age and youth / Entering the whirlpool. / Gentile or Jew / O you who turn the wheel and look to windward, / Consider Phlebas, who was once handsome and tall as you." Cheers, K

23 January 2013, 06:07 AM	#8
TSW "TRF" Member Join Date: Feb 2009 Real Name: TSW Location: Le Brassus Watch: Rolex & AP's Posts: 27,449	A big no on that. __________________ AP Owners Club IG @swiss.watch.connection

23 January 2013, 07:28 AM	#10
crowncollection "TRF" Member Join Date: Jan 2011 Real Name: David Location: australia Posts: 20,215	no __________________ watches many

23 January 2013, 02:58 AM	#2
mannyv11 "TRF" Member Join Date: Jun 2011 Real Name: Manny Location: MA Watch: DD,Sub,GMT,Daytona Posts: 4,509	they keep all of the old parts. If they change anything they ship the watch back without any of the parts that were taken off. Hope that answers your question

23 January 2013, 03:03 AM	#3
Mickey® Banned Join Date: Aug 2011 Real Name: Mickey® Location: Atlanta, GA Watch: Swiss Made Posts: 5,801	Nope...That's what I like about Omega.

23 January 2013, 03:12 AM	#5
Mystro 2024 SubLV41 Pledge Member Join Date: Dec 2009 Real Name: The Mystro ;) Location: Central Pa. Posts: 15,474	Rolex policies are brutal. They are the ultimate post sale control freak. Find your self a good independent watch maker that services Rolex with genuine Rolex parts.

23 January 2013, 08:22 AM	#11
landroverking "TRF" Member Join Date: Dec 2008 Real Name: Jay Location: TEXAS Watch: Daytona Posts: 7,648	They will send back non-Rolex parts or at least did for me.

23 January 2013, 08:58 AM	#12
Venusfly Member Join Date: Sep 2012 Location: New York Watch: WG & YG DJ/Prsdnt Posts: 572	Nope, they keep em!

31 January 2013, 01:40 AM	#13
vintagewaferthin "TRF" Member Join Date: Apr 2012 Location: Earth Watch: Air-King 5500 Posts: 2,620	No, sadly they keep them.

31 January 2013, 01:47 AM	#14
Tony-GB "TRF" Member Join Date: Apr 2008 Real Name: Tony Location: Oxfordshire, UK Watch: 116680 & 116622 Posts: 3,953	You pay for the watch which means you own it. Rolex services your watch & keep all the old parts that you've paid for. Does that make sense? I was always led to believe taking someone else's property without permission is theft. __________________ "...why oh why, didn't I take the blue pill...?" http://www.helenanddouglas.org.uk/ www.cheetah.org

31 January 2013, 02:02 AM	#15
kilyung 2024 SubLV41 Pledge Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,940	What would you do with broken parts?

31 January 2013, 02:18 AM	#17
dssxxxx "TRF" Member Join Date: Dec 2006 Location: NJ & FL Posts: 168	Why would you want old watch parts???????? You keep your oil filters when you have the oil changed???

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