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scottschoe · 15 February 2008, 05:23 PM

Words cannot express how frustrated I am with this company. Well, actually I probably could, but it would end up NWS. The best part is how 49 times out of 50, they don't put you on hold (it just "says lines are fool sucker!" and hangs up), no matter what hour it is.

SLRdude · 15 February 2008, 05:31 PM

Damn... sorry to hear that mate!
I ordered from them on Monday, and they were delivered at 13:47 on Valentine's day.
Why in the world they FedEx'd them from MA to TX I have no idea... but they were (according to a very happy recipient) beautiful and fresh. (although some assembly was required lol)

scottschoe · 15 February 2008, 05:38 PM

Well here's my current situation. I ordered some roses for my friend in LA. They arrived on time (great!), but I heard they didn't look very fresh. Should be a simple fix, right? Unfortunately, their phone lines were extremely tied up at around 4PM. If I selected the option to speak to a customer rep, it would simply hang up on me (repeatedly). After about 60 tries, I did get through, and the nice lady on the other end said she wasn't allowed to send a refund, but would gladly resend a replacement order at no charge. Unfortunately, I just received an invoice, and for some reason I'm *paying* for the replacements, and the kicker is, I'm paying more than I originally paid for the first set! I give up on calling anymore (gave about 100 more rings....still busy even at 9/10/11PM 12AM PST). Chargeback time.

astcell · 15 February 2008, 07:58 PM

Am I the only one who orders online?

Ragu · 15 February 2008, 11:17 PM

I've used these folks, even had them shipped 1 day early just to avoid the cluster-****,

linky

bgriz · 16 February 2008, 01:56 AM

Try pajamagram instead. The ladies love jammies. Flowers die.

DocD · 16 February 2008, 02:38 AM

Thumbs up on pajamagram.com. I've never dealt with a more pleasant company. I ordered from them and the package came very quickly. It was wrapped nicely in "feminine" box with some nice accessories and details. I purchased the wrong size and called them up. The rep told me they would send a shipping label and it would cover the cost of shipping so I would NOT have to pay to ship it back (even though the size error was my fault). Additionally, she said they would ship out the correct size at NO additional charge and they would send it PRIOR to receiving the one I had in my possession.

Most companies would make the customer pay for the return of the item, AND charge shipping for the replacement item, and would not send the replacement until the original product was back in their hands.

So dealing with pajamagram.com was a definite pleasure and I would highly recommend them.

scottschoe · 16 February 2008, 03:21 AM

Quote:

Originally Posted by bgriz

Try pajamagram instead. The ladies love jammies. Flowers die.

I'm taking a look at the site right now. XSmall is for dress sizes 2-4...do you think it would also fit thinner girls? Not sure how much elastic is in these things.

astcell · 16 February 2008, 03:24 AM

Pajamagram sounds like a nice thought but isn't the intent to get her OUT of clothing for bed?

mailman · 16 February 2008, 05:14 AM

Quote:

Originally Posted by astcell

Pajamagram sounds like a nice thought but isn't the intent to get her OUT of clothing for bed?

They're pretty expensive too.

For a pair of cotton PJ's anyway.

JBat · 16 February 2008, 08:09 AM

Quote:

Originally Posted by astcell

Am I the only one who orders online?

I do too. I've used 1-800 Flowers twice with no problems, but I can see how frustrating it would be if you ordered flowers and they mucked up the order then refused to make it right. I bought local for Valentines Day.

East Bay Rider · 16 February 2008, 02:50 PM

No flowers... jewelry.

CPTL · 16 February 2008, 04:46 PM

I send wine. Then I go over and help them drink the wine. Then no pajamas are required!

It's a win for everyone.

Lisa · 16 February 2008, 04:47 PM

(psssst.... chocolate....)

Lisa · 16 February 2008, 04:50 PM

Quote:

Originally Posted by scottschoe

I'm taking a look at the site right now. XSmall is for dress sizes 2-4...do you think it would also fit thinner girls? Not sure how much elastic is in these things.

Thinner than size 2-4? That's one tiny woman you're buying for! Drawstring waists are always nice.... more adjustable....

scottschoe · 16 February 2008, 05:38 PM

Quote:

Originally Posted by Lisa

Thinner than size 2-4? That's one tiny woman you're buying for! Drawstring waists are always nice.... more adjustable....

I tend to date thinner girls...one of the perks of being asian I suppose

bgriz · 17 February 2008, 07:41 AM

Quote:

Originally Posted by scottschoe

I'm taking a look at the site right now. XSmall is for dress sizes 2-4...do you think it would also fit thinner girls? Not sure how much elastic is in these things.

Probably would. I mean it is an XSMALL.

DocD · 17 February 2008, 07:42 AM

I didn't exactly purchase "pajamas". They do sell some sexier apparel, and sometimes a little spice is nice. I'm not sure about your female companion, but my wife works hard to stay in great shape and appreciates the fact that I still think she looks great in a slinky little piece of lingerie.

Yeah, I guess it is a little expensive considering that IDEALLY it's only on for a very short time

Wayno · 18 February 2008, 03:34 AM

I use Proflowers all the time, always what I expect. Great company

scottschoe · 18 February 2008, 03:57 AM

1800 Flowers contacted me and finally "fixed" the situation by sending two additional sets of flowers (clerical error on their part, not sure why they sent two), but not before they sent replacements to the wrong address, another set to the right address but wrong name, and I even got a phone call from the local florist who got lost trying to find the place. Gotta love confused companies.

And I still hate their phone system.

15 February 2008, 05:23 PM	#1
scottschoe "TRF" Member Join Date: Nov 2007 Location: CA Posts: 3,295	1-800 Flowers Words cannot express how frustrated I am with this company. Well, actually I probably could, but it would end up NWS. The best part is how 49 times out of 50, they don't put you on hold (it just "says lines are fool sucker!" and hangs up), no matter what hour it is. __________________ __________________

15 February 2008, 05:31 PM	#2
SLRdude "TRF" Member Join Date: Jul 2005 Real Name: Chip Location: Dallas TX Posts: 6,194	Damn... sorry to hear that mate! I ordered from them on Monday, and they were delivered at 13:47 on Valentine's day. Why in the world they FedEx'd them from MA to TX I have no idea... but they were (according to a very happy recipient) beautiful and fresh. (although some assembly was required lol) __________________ Try not. Do... or do not. There is no try. Yoda, Jedi Master CHIP Member # 87

15 February 2008, 05:38 PM	#3
scottschoe "TRF" Member Join Date: Nov 2007 Location: CA Posts: 3,295	Well here's my current situation. I ordered some roses for my friend in LA. They arrived on time (great!), but I heard they didn't look very fresh. Should be a simple fix, right? Unfortunately, their phone lines were extremely tied up at around 4PM. If I selected the option to speak to a customer rep, it would simply hang up on me (repeatedly). After about 60 tries, I did get through, and the nice lady on the other end said she wasn't allowed to send a refund, but would gladly resend a replacement order at no charge. Unfortunately, I just received an invoice, and for some reason I'm paying for the replacements, and the kicker is, I'm paying more than I originally paid for the first set! I give up on calling anymore (gave about 100 more rings....still busy even at 9/10/11PM 12AM PST). Chargeback time. __________________ __________________

15 February 2008, 11:17 PM	#5
Ragu "TRF" Member Join Date: Jan 2007 Real Name: Ragu Sauce Location: Southern, FL Watch: the Sauce ;) Posts: 782	I've used these folks, even had them shipped 1 day early just to avoid the cluster-****, linky __________________ "Waiting is so time consuming" -- Unknown Proud Member #2391

16 February 2008, 01:56 AM	#6
bgriz 2024 Pledge Member Join Date: Nov 2007 Real Name: Brian Location: Chicagoland Watch: ing the markets Posts: 2,194	Try pajamagram instead. The ladies love jammies. Flowers die. __________________ 126600 SD43 Red 126710BLRO GMT II PEPSI 178274 Midsize DJ Rhodium/Roman- Hers 126334 DJ41 in blue, fluted, on jubilee 116509 Daytona WG Panda 114060 Sub no date 126621 YM Chocolate dial Root Beer 126710BLNR Batman 126613LB Bluesy 126711CHNR GMT II Root Beer

15 February 2008, 07:58 PM	#4
astcell "TRF" Member Join Date: Aug 2006 Real Name: Robert Location: Angelus Oaks, CA Watch: 116713 Posts: 6,828	Am I the only one who orders online?

16 February 2008, 02:38 AM	#7
DocD "TRF" Member Join Date: Apr 2006 Location: New Jersey Watch: Submariner date Posts: 298	Thumbs up on pajamagram.com. I've never dealt with a more pleasant company. I ordered from them and the package came very quickly. It was wrapped nicely in "feminine" box with some nice accessories and details. I purchased the wrong size and called them up. The rep told me they would send a shipping label and it would cover the cost of shipping so I would NOT have to pay to ship it back (even though the size error was my fault). Additionally, she said they would ship out the correct size at NO additional charge and they would send it PRIOR to receiving the one I had in my possession. Most companies would make the customer pay for the return of the item, AND charge shipping for the replacement item, and would not send the replacement until the original product was back in their hands. So dealing with pajamagram.com was a definite pleasure and I would highly recommend them.

16 February 2008, 03:24 AM	#9
astcell "TRF" Member Join Date: Aug 2006 Real Name: Robert Location: Angelus Oaks, CA Watch: 116713 Posts: 6,828	Pajamagram sounds like a nice thought but isn't the intent to get her OUT of clothing for bed?

16 February 2008, 02:50 PM	#12
East Bay Rider "TRF" Member Join Date: Oct 2007 Real Name: Bill Location: East Bay RI Watch: GMT-II 16710LN Posts: 12,106	No flowers... jewelry.

16 February 2008, 04:46 PM	#13
CPTL "TRF" Member Join Date: Jul 2007 Real Name: Kevin Location: Texas on my mind Watch: Sub Date; SS/WG DJ Posts: 2,445	I send wine. Then I go over and help them drink the wine. Then no pajamas are required! It's a win for everyone.

16 February 2008, 04:47 PM	#14
Lisa "TRF" Member Join Date: Sep 2007 Location: oklahoma city Posts: 15,741	(psssst.... chocolate....)

17 February 2008, 07:42 AM	#18
DocD "TRF" Member Join Date: Apr 2006 Location: New Jersey Watch: Submariner date Posts: 298	I didn't exactly purchase "pajamas". They do sell some sexier apparel, and sometimes a little spice is nice. I'm not sure about your female companion, but my wife works hard to stay in great shape and appreciates the fact that I still think she looks great in a slinky little piece of lingerie. Yeah, I guess it is a little expensive considering that IDEALLY it's only on for a very short time

18 February 2008, 03:34 AM	#19
Wayno Member Join Date: Oct 2005 Real Name: Wayne Location: Nashville, TN. Watch: TTDJ Posts: 275	I use Proflowers all the time, always what I expect. Great company

18 February 2008, 03:57 AM	#20
scottschoe "TRF" Member Join Date: Nov 2007 Location: CA Posts: 3,295	1800 Flowers contacted me and finally "fixed" the situation by sending two additional sets of flowers (clerical error on their part, not sure why they sent two), but not before they sent replacements to the wrong address, another set to the right address but wrong name, and I even got a phone call from the local florist who got lost trying to find the place. Gotta love confused companies. And I still hate their phone system. __________________ __________________

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