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blassy · 13 January 2014, 01:04 AM

So coming to the end of my first free year of BMW assist and wondering if it's worth renewing. Anyone out there use the service frequently? In Canada it's about $200/year vs less than $100 for CAA. My thought is that I haven't used it yet but perhaps I'm missing out on some of the features. Any users out there?

zama · 13 January 2014, 06:21 AM

Like any insurance, actuaries have worked out on mass the company is more likely to benefit than the customer. If you are the type of person who wants peace of mind all the time then stick with it. Personally I have owned a number of sports/rare/vintage cars and have never bothered carrying road side assistance. You just need to be willing to pay for a tow truck to your repairer of choice. Happens to me about once every 4 years, as such I am better to pay out of pocket.

crew · 13 January 2014, 07:39 AM

I had it. Twice. Never renewed either car.
If I thought I needed roadside assistance coverage I'd get AAA. At least with AAA the coverage follows the driver in any car he is driving. BMW covers the one car. Not worth the price, at least IMO.

GB-man · 13 January 2014, 11:27 AM

I never renewed on my last two bimmers. They tell you that remote unlocking (lockout) is part of assist, but if you call BMW assist and tell them you are locked out and think you are an assists customer they still unlock your doors.

rr-nyc · 13 January 2014, 01:20 PM

Quote:

Originally Posted by tjspark

I never renewed on my last two bimmers. They tell you that remote unlocking (lockout) is part of assist, but if you call BMW assist and tell them you are locked out and think you are an assists customer they still unlock your doors.

Or use the the iphone app.

Bangel · 13 January 2014, 01:52 PM

Quote:

Originally Posted by rr-nyc

Or use the the iphone app.

There's an iPhone app?

GB-man · 13 January 2014, 04:10 PM

Quote:

Originally Posted by rr-nyc

Or use the the iphone app.

I just missed the cut off for that software wise on my last bimmer. It was a 2011 x5 50i. If my memory serves me anyways. I'm pretty sure I have roadside in my car insurance anyways.

Andad · 13 January 2014, 04:23 PM

Shop around, I got it as a bonus with my insurance policy.

slomo · 13 January 2014, 05:33 PM

Never renewed ours. The insurance company provides towing service.

Passionata · 13 January 2014, 06:10 PM

Insurer towing included.

rr-nyc · 14 January 2014, 03:48 PM

Quote:

Originally Posted by Bangel

There's an iPhone app?

yep

btinl · 14 January 2014, 07:42 PM

You get 4 years of free BMW roadside assistance.

NYC6 · 15 January 2014, 11:58 PM

4 year Warranty is about to expire on my 135i and I've never used BMW assist. My insurance and AAA cover towing anyway.

rr-nyc · 17 January 2014, 01:36 PM

Roadside assistance is nice but having to wait to have your car unlocked in the unlikely even of a lockout would suck compared to having it unlocked remotely

13 January 2014, 01:04 AM	#1
blassy "TRF" Member Join Date: Sep 2011 Real Name: Chris Location: Canada Watch: 116610 LN, 16800 Posts: 863	BMW Assist So coming to the end of my first free year of BMW assist and wondering if it's worth renewing. Anyone out there use the service frequently? In Canada it's about $200/year vs less than $100 for CAA. My thought is that I haven't used it yet but perhaps I'm missing out on some of the features. Any users out there?

13 January 2014, 06:21 AM	#2
zama "TRF" Member Join Date: Feb 2012 Real Name: Craig Location: Sydney Watch: 4 Broken glass Posts: 5,809	Like any insurance, actuaries have worked out on mass the company is more likely to benefit than the customer. If you are the type of person who wants peace of mind all the time then stick with it. Personally I have owned a number of sports/rare/vintage cars and have never bothered carrying road side assistance. You just need to be willing to pay for a tow truck to your repairer of choice. Happens to me about once every 4 years, as such I am better to pay out of pocket. __________________ Day Date 118206, Daytona 116509 & 116505, AP 25859ST Gone but not forgotten and genuinely missed..... Root Beer GMT, Sub, TT Daytona, YG DD Bark, Datejust(2 his & hers), AP RO, PP Aquanaut, Lange 1, Heuer Monza, Piaget Altiplano, GP Chrono, Seamaster, Tudor Sub, Tudor Chrono, Tudor Black Bay Bronze

13 January 2014, 04:23 PM	#8
Andad 2025 TitaniumYM Pledge Member Join Date: Nov 2006 Real Name: Eddie Location: Australia Watch: A few. Posts: 37,752	Shop around, I got it as a bonus with my insurance policy. __________________ E

13 January 2014, 06:10 PM	#10
Passionata "TRF" Member Join Date: Mar 2011 Location: N/A Watch: the girls Posts: 7,095	Insurer towing included. __________________ Best George "Also remember that feet don't get fat and a watch will always speak volumes." Robert Johnston --------------------- newhttps://youtu.be/EljAF-uddhE new http://youtu.be/ZmpLoO1Q8eQ IG @passionata1

13 January 2014, 07:39 AM	#3
crew "TRF" Member Join Date: Mar 2009 Real Name: John Location: Rochester/Naples Watch: Pepsi Posts: 18,307	I had it. Twice. Never renewed either car. If I thought I needed roadside assistance coverage I'd get AAA. At least with AAA the coverage follows the driver in any car he is driving. BMW covers the one car. Not worth the price, at least IMO.

13 January 2014, 11:27 AM	#4
GB-man 2025 TitaniumYM Pledge Member Join Date: Nov 2012 Location: USA Watch: addiction issues Posts: 37,659	I never renewed on my last two bimmers. They tell you that remote unlocking (lockout) is part of assist, but if you call BMW assist and tell them you are locked out and think you are an assists customer they still unlock your doors.

13 January 2014, 05:33 PM	#9
slomo "TRF" Member Join Date: Nov 2013 Real Name: Andy Location: Pasadena, CA Watch: 14060M Posts: 212	Never renewed ours. The insurance company provides towing service.

14 January 2014, 07:42 PM	#12
btinl "TRF" Member Join Date: Aug 2010 Location: . Watch: on my wrist Posts: 1,983	You get 4 years of free BMW roadside assistance.

15 January 2014, 11:58 PM	#13
NYC6 "TRF" Member Join Date: Mar 2009 Real Name: Dennis Location: L.I./N.Y. Watch: SUBMARINER 14060M Posts: 2,769	4 year Warranty is about to expire on my 135i and I've never used BMW assist. My insurance and AAA cover towing anyway.

17 January 2014, 01:36 PM	#14
rr-nyc Liar & Ratbag Join Date: Nov 2009 Real Name: Renato Location: NYC / Miami Beach Watch: Rolex Daytona Posts: 5,344	Roadside assistance is nice but having to wait to have your car unlocked in the unlikely even of a lockout would suck compared to having it unlocked remotely

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