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GeekMan · 2 January 2015, 07:49 AM

Hello All and a Happy New Year,

My first post so please be kind. I purchased an unworn, 2014 Explorer 2 from a reputable jeweller, via an online sale. It was delivered promptly, beautiful, all seals intact.

Prior to purchasing I enquired about the paperwork and was informed that the guarantee card would indeed not show their details, rather the original AD. That is the only question I asked for clarification.

However, the paperwork was also pre-filled with a random Purchaser name and also a date from about a week ago. I was a little disappointed, as I expected this to show my name and my actual purchase date.

The exact wording from their website:
"An “unworn” watch means that the watch has been recently purchased new and purchased by us without having been worn. Unworn watches have intact protective stickers and seals (where such wear seals are utilised by the manufacturer), the manufacturer's original warranty and the paperwork is present."

I understand that this is how they sell at a discount (approx 15%) … I would like to ask here from your experience should I be concerned? is this normal practice?

I was really unaware that another persons name would be on the guarantee card, maybe I am worrying about nothing.

adamlea · 2 January 2015, 01:02 PM

It sounds like you're good to go. Just double check the serial on the warranty card and make sure it matches your watch. Congrats!

c.capt · 2 January 2015, 01:22 PM

Common practice. Unless you are the original purchaser from the original AD, your name most likely won't be on the card. There are some out there that are blank but in all honesty, it doesn't matter. Rolex doesn't check IDs when taking a watch in for service

!

Choo Yao Chuen · 2 January 2015, 01:34 PM

yup, its normal; when dealing in the grey market. Not to worry too, the RSC would not check for your ID.

sickened1 · 2 January 2015, 01:39 PM

They would only check your credit card to make sure it isn't expired.

You're good to go. Nice watch by the way.

domrusso10 · 2 January 2015, 01:51 PM

Common practice. The warranty follows the watch not the buyer. As long as you have the watch with the matching card and it's still within the 2 years from the date of purchase your watch us fully covered. Forget about that and enjoy your new watch!

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fullcourt · 2 January 2015, 02:00 PM

what they said....enjoy the new watch

Hairdude1 · 2 January 2015, 03:15 PM

Your good to go! Enjoy your new Watch

Gryfalcon · 2 January 2015, 03:42 PM

Which online retailer did you buy from?

GeekMan · 2 January 2015, 06:13 PM

Quote:

Originally Posted by 33 Black

Which online retailer did you buy from?

Iconic Watches in the UK.

GeekMan · 2 January 2015, 06:14 PM

Thank you for your replies everyone :D

Jamesha · 3 January 2015, 01:30 AM

Nothing to worry about, as already mentioned, the watch is covered by the warranty not the owner. Enjoy your new Rolex.

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watchwatcher · 3 January 2015, 01:53 AM

All good. Enjoy!

rollerball · 3 January 2015, 03:24 AM

Sounds like you should have purchase from an AD instead to have your name on the warranty. There is a new ROLEX warranty card system that comes with a magnetic stripe card which AD's are required to swipe to activate the warranty once the ROLEX leaves the shop. Most AD would require the purchaser to fill up the warranty card with the purchaser name. Gone are those days when you can have an open warranty card. I believe this system will affect grey dealers in a way.

2 January 2015, 07:49 AM	#1
GeekMan "TRF" Member Join Date: Jan 2015 Location: Kent Posts: 3	New Rolex Explorer 2 Paperwork Hello All and a Happy New Year, My first post so please be kind. I purchased an unworn, 2014 Explorer 2 from a reputable jeweller, via an online sale. It was delivered promptly, beautiful, all seals intact. Prior to purchasing I enquired about the paperwork and was informed that the guarantee card would indeed not show their details, rather the original AD. That is the only question I asked for clarification. However, the paperwork was also pre-filled with a random Purchaser name and also a date from about a week ago. I was a little disappointed, as I expected this to show my name and my actual purchase date. The exact wording from their website: "An “unworn” watch means that the watch has been recently purchased new and purchased by us without having been worn. Unworn watches have intact protective stickers and seals (where such wear seals are utilised by the manufacturer), the manufacturer's original warranty and the paperwork is present." I understand that this is how they sell at a discount (approx 15%) … I would like to ask here from your experience should I be concerned? is this normal practice? I was really unaware that another persons name would be on the guarantee card, maybe I am worrying about nothing.

2 January 2015, 01:22 PM	#3
c.capt "TRF" Member Join Date: Jan 2014 Location: Chicago, IL Watch: Hulk Sub Posts: 683	Common practice. Unless you are the original purchaser from the original AD, your name most likely won't be on the card. There are some out there that are blank but in all honesty, it doesn't matter. Rolex doesn't check IDs when taking a watch in for service ! __________________ BALL EHC Airborne · EHC Black \| EBEL 1911 BTR Chrono \| GLASHÜTTE ORIGINAL Senator Navigator Panodate IWC Aquatimer 2000 \| OMEGA SMPc · SM PO 8500 · Speedmaster Apollo XI 35th · Speedmaster GSOTM ROLEX Datejust · Datejust II · Explorer II · Sea Dweller Ceramic 4000 · Submariner LVc \| TUDOR Black Shield

2 January 2015, 02:00 PM	#7
fullcourt "TRF" Member Join Date: Oct 2010 Real Name: dp Location: chicago, usa Watch: panerai Posts: 2,369	what they said....enjoy the new watch __________________ dp just living the dream chicago, usa chgo_risti on IG

2 January 2015, 03:15 PM	#8
Hairdude1 "TRF" Member Join Date: Apr 2012 Real Name: Alex Location: Chicago Watch: AP,PP, Rolex Posts: 37,156	Your good to go! Enjoy your new Watch __________________ Instagram: @Hairdude Watches in Collection 5070R, 5522A, 214270 MK1, 228238 16750, 26401, 5711, 116718, 116710LN, 116300, 16710"Coke", 372, 15300, 15703 (All Flipped) Official Member "Perpetual 30" Las Vegas GTG 2016 Official Member "WIS-CON" Las Vegas International GTG 2017 Official Member 'WIS-CON' Las Vegas Int'l GTG 2018

2 January 2015, 01:02 PM	#2
adamlea "TRF" Member Join Date: Oct 2012 Location: Great Plains Watch: Exp II 216570 Blk Posts: 1,190	It sounds like you're good to go. Just double check the serial on the warranty card and make sure it matches your watch. Congrats!

2 January 2015, 01:34 PM	#4
Choo Yao Chuen "TRF" Member Join Date: Dec 2014 Location: Taiwan Posts: 518	yup, its normal; when dealing in the grey market. Not to worry too, the RSC would not check for your ID.

2 January 2015, 01:39 PM	#5
sickened1 2024 SubLV41 Pledge Member Join Date: Aug 2014 Real Name: Ed Location: SoCal Watch: ugiveiswatchuget Posts: 9,048	They would only check your credit card to make sure it isn't expired. You're good to go. Nice watch by the way.

2 January 2015, 01:51 PM	#6
domrusso10 "TRF" Member Join Date: Sep 2014 Location: new york Watch: 116334 & 116610 Posts: 1,310	Common practice. The warranty follows the watch not the buyer. As long as you have the watch with the matching card and it's still within the 2 years from the date of purchase your watch us fully covered. Forget about that and enjoy your new watch! Sent from my iPhone using Tapatalk

2 January 2015, 03:42 PM	#9
Gryfalcon "TRF" Member Join Date: Jan 2015 Location: N/A Posts: 288	Which online retailer did you buy from?

2 January 2015, 06:14 PM	#11
GeekMan "TRF" Member Join Date: Jan 2015 Location: Kent Posts: 3	Thank you for your replies everyone :D

3 January 2015, 01:30 AM	#12
Jamesha "TRF" Member Join Date: Jun 2014 Location: UK Posts: 170	Nothing to worry about, as already mentioned, the watch is covered by the warranty not the owner. Enjoy your new Rolex. Sent from my iPad using Tapatalk

3 January 2015, 01:53 AM	#13
watchwatcher "TRF" Member Join Date: Jan 2009 Real Name: Larry Location: Kentucky Watch: Yes Posts: 34,996	All good. Enjoy!

3 January 2015, 03:24 AM	#14
rollerball Member Join Date: Jan 2012 Location: United States Posts: 245	Sounds like you should have purchase from an AD instead to have your name on the warranty. There is a new ROLEX warranty card system that comes with a magnetic stripe card which AD's are required to swipe to activate the warranty once the ROLEX leaves the shop. Most AD would require the purchaser to fill up the warranty card with the purchaser name. Gone are those days when you can have an open warranty card. I believe this system will affect grey dealers in a way.

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