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silverbullet818 · 13 November 2015, 11:18 AM

Not that this applies to me BUT I was wondering what happens when one does lose it?

I know these cards are valuable not only for warranty repair but also for customs purposes when reentering Canada for example.

If the watch was purchased in Canada, the warranty card will have the retailers stamp on it so you are all clear with customs. Otherwise, you get the evil hassle form Canada Customs and that just sounds painful.

SO if one loses the warranty card, can you get another one?

SLS · 13 November 2015, 11:24 AM

Your AD should have your info on file to back you up with warranty. As far as customs goes, I have never been asked about my watch. Your receipt will prove when you bought your watch, and I don't think customs expects you to carry that around. If you are on the up & up, you should have nothing to worry about. Those people look at body language more than what you are wearing.
Scott

silverbullet818 · 13 November 2015, 11:26 AM

I just scan all my receipts and have it on my phone.

I tell you, Canada customs is the worse. I hear stories and I'm like :O WTF?!?!

They seem to chase after people over taxes more than they do drug dealers.

amg master · 13 November 2015, 11:27 AM

Quote:

Originally Posted by SLS

Your AD should have your info on file to back you up with warranty. As far as customs goes, I have never been asked about my watch. Your receipt will prove when you bought your watch, and I don't think customs expects you to carry that around. If you are on the up & up, you should have nothing to worry about. Those people look at body language more than what you are wearing.
Scott

When I purchased my blnr, the sales guy told me to always carry the card if travelling international.

silverbullet818 · 13 November 2015, 11:30 AM

Quote:

Originally Posted by amg master

When I purchased my blnr, the sales guy told me to always carry the card if travelling international.

That's what I was told too....

I think this is to help us when we get back into the country.

BUT this also means the card can get lost!

AND it's kind of lame that we have to do this.

amg master · 13 November 2015, 11:33 AM

Quote:

Originally Posted by silverbullet818

That's what I was told too....

I think this is to help us when we get back into the country.

BUT this also means the card can get lost!

AND it's kind of lame that we have to do this.

Not really lame imo. Anything to avoid getting hassled by customs when returning from vacation. The warranty card has the serial number on it, where as a receipt any thing can be written on it.

SLS · 13 November 2015, 11:42 AM

Quote:

Originally Posted by amg master

When I purchased my blnr, the sales guy told me to always carry the card if travelling international.

Quote:

Originally Posted by silverbullet818

That's what I was told too....

I think this is to help us when we get back into the country.

BUT this also means the card can get lost!

AND it's kind of lame that we have to do this.

Is this a Canadian thing? I have purchased many Rolex watches at AD's in the US and have never been told this. Interesting

silverbullet818 · 13 November 2015, 11:45 AM

Quote:

Originally Posted by SLS

Is this a Canadian thing? I have purchased many Rolex watches at AD's in the US and have never been told this. Interesting

Yep this is a Canadian thing!!

All Canadian's know that our customs agents are trained not to sniff out drug runners but citizens who have luxury goods.

They see two guys one with a Rolex and the other with a bag leaving a trail of white power and they will pull over the Rolex wearer and hassle them

Boxster · 13 November 2015, 11:47 AM

My AD in Toronto told me to just take photos of the warranty card. That is all you need to show custom if they ask.

silverbullet818 · 13 November 2015, 11:47 AM

Quote:

Originally Posted by amg master

Not really lame imo. Anything to avoid getting hassled by customs when returning from vacation. The warranty card has the serial number on it, where as a receipt any thing can be written on it.

Oh I hear ya.

When I travel with anything of value, I have a scanned copy of my receipt so they can call the store to verify IF they need to.

I don't need the hassle.

Even worse if you fly into the country from Asia. They will scrutinize everything.

silverbullet818 · 13 November 2015, 11:49 AM

Quote:

Originally Posted by Boxster

My AD in Toronto told me to just take photos of the warranty card. That is all you need to show custom if they ask.

Thanks! I'll do this!

gwozhog · 13 November 2015, 01:37 PM

when you lose your warranty card you probably lost about 500 to 1000 bucks of resale value. Some of you may disagree but the reality is if you want top resale value you better even keep the bag from the AD that you bought your watch from too.

rolexnub · 13 November 2015, 01:46 PM

Quote:

Originally Posted by silverbullet818

I just scan all my receipts and have it on my phone.

I tell you, Canada customs is the worse. I hear stories and I'm like :O WTF?!?!

They seem to chase after people over taxes more than they do drug dealers.

Everything in Canada is about TAXES - customs, revenue, sales, gasoline, etc.

I have photos of my warranty cards on my phone.

Lordofrolex · 13 November 2015, 01:49 PM

That's crazy they would stop you and ask for something to prove you bought your watch in Canada.

silverbullet818 · 13 November 2015, 02:42 PM

Quote:

Originally Posted by Lordofrolex

That's crazy they would stop you and ask for something to prove you bought your watch in Canada.

Yes. If you can't prove it, penalty fine an tax!

It doesn't even matter If the watch is old!!!!

Jake B · 14 November 2015, 02:13 AM

Sorry guys but this is just silliness. I've never once been scrutinized for the watch on my wrist while entering Canada in all my years of international travel as a Canadian citizen. I've also never seen anyone else pulled off to the side for their wristwatch. Geez, for more than half the year it's under a sleeve.

Jake B · 14 November 2015, 02:19 AM

Quote:

Originally Posted by silverbullet818

Yes. If you can't prove it, penalty fine an tax!

It doesn't even matter If the watch is old!!!!

Come on...Really? I see a lot of nonsense here in this thread. I have a collection of watches and usually have a 3 watch pellican case in my bag as well as the watch on my wrist, I never carry receipts or warranty cards and I've never been fined or taxed or seen anyone else fined or taxed for their watch in all my 41 years.

beshannon · 14 November 2015, 03:03 AM

Fascinating thread for a Rolex watch discussion forum

padi56 · 14 November 2015, 03:10 AM

Quote:

Originally Posted by Jake B

Sorry guys but this is just silliness. I've never once been scrutinized for the watch on my wrist while entering Canada in all my years of international travel as a Canadian citizen. I've also never seen anyone else pulled off to the side for their wristwatch. Geez, for more than half the year it's under a sleeve.

Have to agree and travelled most of Asia not once been asked about any watch I was wearing,or had to show any sort of documentation plus bought a few on my travels .

threeputt · 14 November 2015, 03:11 AM

Quote:

Originally Posted by Jake B

Sorry guys but this is just silliness. I've never once been scrutinized for the watch on my wrist while entering Canada in all my years of international travel as a Canadian citizen. I've also never seen anyone else pulled off to the side for their wristwatch. Geez, for more than half the year it's under a sleeve.

Me either, and I travel quite a bit. Never been asked anything about watches. Now computers and phones, that is another story !!

Eric Chan · 14 November 2015, 03:39 AM

This is an interesting read.

My AD contact also advised me to carry the warranty card/papers when I travel as he and some of his clients have been "hassled" by Canadian customs. I always carry my warranty card when I travel, but it has never been an issue for me, however, it has for my wife.

We were coming back from Italy on our honeymoon and we cleared customs and went to pick up our luggage and at that time, I went to the washroom while my Wife waited for the bags. It was at that time two customs officers approached my wife and asked her about her Rolex and started in with the "oh-so-pleasant" line of questioning. My Wife told the office that I was in the washroom and that I had all of the documentation. When I got back there, I showed them everything and they said OK. I said to my Wife this was BS and was then about to approach them to ask them why they checked on my Wife after the fact and perhaps they should have done their job properly in the first place, but my wife grabbed my arm and said let it go.

She did overhear the senior officer talking to the junior officer saying that you need to keep an eye out for watches and jewelry. The scary thing is they appear to have the power to question you after you clear customs.

Rolex addict · 14 November 2015, 04:28 AM

Quote:

Originally Posted by gwozhog

when you lose your warranty card you probably lost about 500 to 1000 bucks of resale value. Some of you may disagree but the reality is if you want top resale value you better even keep the bag from the AD that you bought your watch from too.

If not more. People argue with this, but all you have to do is try to sell a watch without that card and see what happens. I even keep the plastic coffins they come in.

Eric Chan · 14 November 2015, 04:37 AM

Quote:

Originally Posted by Rolex addict

If not more. People argue with this, but all you have to do is try to sell a watch without that card and see what happens. I even keep the plastic coffins they come in.

I thought I was the only one.

joli160 · 14 November 2015, 05:24 AM

Quote:

Originally Posted by silverbullet818

Yes. If you can't prove it, penalty fine an tax!

It doesn't even matter If the watch is old!!!!

Not only in Canada, Europe may be even worse for EU citizens when they return from outside Europe. Items with a maximum of 430 Euro value can be brought in free. Everything over it's up to the traveller to prove that VAT was paid. If you can't by not having an invoice than you pay if you're pulled out of the line.

chaisson · 14 November 2015, 06:23 AM

Quote:

Originally Posted by Jake B

Sorry guys but this is just silliness. I've never once been scrutinized for the watch on my wrist while entering Canada in all my years of international travel as a Canadian citizen. I've also never seen anyone else pulled off to the side for their wristwatch. Geez, for more than half the year it's under a sleeve.

Same, never had an issue......

Globule · 14 November 2015, 06:29 AM

Been to Canada a number of times. The watch I was wearing was never queried.

13 November 2015, 11:18 AM	#1
silverbullet818 "TRF" Member Join Date: Nov 2015 Location: Canada Posts: 839	What happens when you lose your warranty card? Not that this applies to me BUT I was wondering what happens when one does lose it? I know these cards are valuable not only for warranty repair but also for customs purposes when reentering Canada for example. If the watch was purchased in Canada, the warranty card will have the retailers stamp on it so you are all clear with customs. Otherwise, you get the evil hassle form Canada Customs and that just sounds painful. SO if one loses the warranty card, can you get another one?

13 November 2015, 11:24 AM	#2
SLS "TRF" Member Join Date: Aug 2006 Real Name: Scott Location: GMT -7 Watch: GMT's & Sub's Posts: 10,401	Your AD should have your info on file to back you up with warranty. As far as customs goes, I have never been asked about my watch. Your receipt will prove when you bought your watch, and I don't think customs expects you to carry that around. If you are on the up & up, you should have nothing to worry about. Those people look at body language more than what you are wearing. Scott __________________ "The bitterness of poor quality remains long after the sweetness of lower price is forgotten." -Benjamin Franklin Member No. 922

13 November 2015, 01:37 PM	#12
gwozhog "TRF" Member Join Date: Apr 2011 Location: Point Blank, TX Posts: 2,894	when you lose your warranty card you probably lost about 500 to 1000 bucks of resale value. Some of you may disagree but the reality is if you want top resale value you better even keep the bag from the AD that you bought your watch from too. __________________ I once dated a girl in high school and her dad told me I would never amount to anything. He was right

13 November 2015, 01:49 PM	#14
Lordofrolex "TRF" Member Join Date: Sep 2015 Real Name: Brandon Location: Los Angeles, CA Watch: Yes Please! Posts: 6,691	That's crazy they would stop you and ask for something to prove you bought your watch in Canada. __________________ Rolex GMT Master II 116710LN Panerai PAM 359 Audemars Piguet RO 15300OR Follow me on Instagram: @b_jakobovich

14 November 2015, 02:13 AM	#16
Jake B "TRF" Member Join Date: Apr 2011 Location: Hong Kong Watch: Gold Sub 116618LN Posts: 2,820	Sorry guys but this is just silliness. I've never once been scrutinized for the watch on my wrist while entering Canada in all my years of international travel as a Canadian citizen. I've also never seen anyone else pulled off to the side for their wristwatch. Geez, for more than half the year it's under a sleeve. __________________ Things are more like they are now than they ever were before.

13 November 2015, 11:26 AM	#3
silverbullet818 "TRF" Member Join Date: Nov 2015 Location: Canada Posts: 839	I just scan all my receipts and have it on my phone. I tell you, Canada customs is the worse. I hear stories and I'm like :O WTF?!?! They seem to chase after people over taxes more than they do drug dealers.

13 November 2015, 11:47 AM	#9
Boxster "TRF" Member Join Date: Nov 2015 Location: Toronto, Canada Posts: 21	My AD in Toronto told me to just take photos of the warranty card. That is all you need to show custom if they ask.

14 November 2015, 03:03 AM	#18
beshannon "TRF" Member Join Date: Jun 2009 Real Name: Brian Location: Northern Virginia Watch: One of Not Many Posts: 17,892	Fascinating thread for a Rolex watch discussion forum __________________ IWC Portugieser 7 Day, Omega Seamaster SMP300m, Vacheron Constantin Traditionnelle Complete Calendar, Glashutte PanoInverse, Glashutte SeaQ Panorama Date, Omega Aqua Terra 150, Omega CK 859, Omega Speedmaster 3861 Moonwatch, Breitling Superocean Steelfish, JLC Atmos Transparent Clock

14 November 2015, 03:39 AM	#21
Eric Chan "TRF" Member Join Date: Dec 2010 Real Name: Eric Chan Location: Vancouver, BC CAN Watch: Day-Date 118238 Posts: 8,798	This is an interesting read. My AD contact also advised me to carry the warranty card/papers when I travel as he and some of his clients have been "hassled" by Canadian customs. I always carry my warranty card when I travel, but it has never been an issue for me, however, it has for my wife. We were coming back from Italy on our honeymoon and we cleared customs and went to pick up our luggage and at that time, I went to the washroom while my Wife waited for the bags. It was at that time two customs officers approached my wife and asked her about her Rolex and started in with the "oh-so-pleasant" line of questioning. My Wife told the office that I was in the washroom and that I had all of the documentation. When I got back there, I showed them everything and they said OK. I said to my Wife this was BS and was then about to approach them to ask them why they checked on my Wife after the fact and perhaps they should have done their job properly in the first place, but my wife grabbed my arm and said let it go. She did overhear the senior officer talking to the junior officer saying that you need to keep an eye out for watches and jewelry. The scary thing is they appear to have the power to question you after you clear customs.

14 November 2015, 06:29 AM	#26
Globule "TRF" Member Join Date: Apr 2015 Real Name: G. L. O. Bule Location: UK Watch: out for snakes. Posts: 271	Been to Canada a number of times. The watch I was wearing was never queried. __________________ House guarded by Rottweiler three days a week ... guess which days.

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