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Old 15 April 2016, 09:11 PM   #1
Benjo74
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Nearly got a bargain!

I just stepped out to pick something up and, as always, I had a quick look in the window of the AD just outside the office. In the window they had a brand new yellow gold submariner, sunburst blue face, for £10,800!

Now, as you know, the RRP on this watch is something closer to £22,000 (maybe more?) so I headed straight in and asked about "the gold Submariner in the window. £10,800?"

The salesman looked like he smelled a sale and said "oh yes, we just got that in" and went to get it. I said "I always thought they cost more" and the salesman looked confused. Didn't take him long to realise they had put the wrong price in front of it.

Shame, I was already planning how I'd explain the random £10k spend to the wife.

Needless to say, I left the AD with nothing more than a "thanks for pointing it out, mate".

Never mind, it was worth a go!



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Old 15 April 2016, 09:21 PM   #2
kaiserphoenix
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I thought in the UK if they mispriced it they have to sell at that price? You should have just bought it!!

"If a pricing mistake is not noticed and the customer pays for an item at the reduced cost, the purchase is considered a legally binding contract between the retailer and the customer. The shop has no legal right to claw back any money if it later realises there has been an error."
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Old 15 April 2016, 09:22 PM   #3
Benjo74
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I'm sure the cash register would have rang up the real price as soon as he scanned the barcode. Still, doesn't stop me daydreaming about "what if..."


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Old 15 April 2016, 09:29 PM   #4
mjclark32
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Should have acted like you just had a root canal and pointed to the watch and handed over a card
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Old 15 April 2016, 09:31 PM   #5
Wilpert
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Why did you say anything?
Should've bought it and ran.
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Old 15 April 2016, 09:37 PM   #6
jrs146
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Originally Posted by kaiserphoenix View Post
I thought in the UK if they mispriced it they have to sell at that price? You should have just bought it!!

"If a pricing mistake is not noticed and the customer pays for an item at the reduced cost, the purchase is considered a legally binding contract between the retailer and the customer. The shop has no legal right to claw back any money if it later realises there has been an error."

You are correct. Depending on where you live there are strict rules about pricing. I think though most are not binding until the sale is complete. That's why you see most print advertisements with a disclosure that says pricing is subject to change at any time without notice. This is exactly why.
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Old 15 April 2016, 11:34 PM   #7
The GMT Master
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There are allowances for mistakes, I think it's to do with invitation to treat. I've encountered it a few times, always embarrassing when it happens
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Old 15 April 2016, 11:39 PM   #8
slashd0t
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I think you did the right thing... If it was an honest mistake, the shop owner would have been out a lot of money.

That said, sucks that it slipped through your fingers!
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Old 15 April 2016, 11:45 PM   #9
dysondiver
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yep , i tink it cant be forced if its a mistake. ,, shame , would have been a great story
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Old 15 April 2016, 11:50 PM   #10
The Joker
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I've seen this happened many times, watch replaced in the window in the wrong place, and price out by few hundred quid, not normally 10k.

Sure this would get picked up at the till.
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Old 15 April 2016, 11:53 PM   #11
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As far as I know, by law you could have bought it for that price.

Recently my mother in law had that when buying a car. Price was wrong by 1k £. They had to sell it at that price.
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Old 15 April 2016, 11:58 PM   #12
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By law you could have bought it for that price.
No.

Quote:
Originally Posted by The GMT Master View Post
I think it's to do with invitation to treat.
Yes.
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Old 15 April 2016, 11:59 PM   #13
herts9
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Karma goes a long way. Props for being honest!
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Old 16 April 2016, 12:16 AM   #14
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There are allowances for mistakes, I think it's to do with invitation to treat. I've encountered it a few times, always embarrassing when it happens
Chris....

You're back
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Old 16 April 2016, 12:19 AM   #15
The GMT Master
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Chris....

You're back
I thought it was about time
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Old 16 April 2016, 12:24 AM   #16
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Should have acted like you just had a root canal and pointed to the watch and handed over a card
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Old 16 April 2016, 12:43 AM   #17
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That would have been awesome

I once was misquoted on a wolf range by 1500 and they had to honor it. Normally I wouldn't twist a businesses arm but they quoted me in an email, then in writing in the store, then took my credit card to run it. The deal was complete, you are not allowed to change a price at that point.
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Old 16 April 2016, 01:04 AM   #18
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I thought it was about time
Been too long my friend.

Mind you I still haven't forgiven you for moving shop in my hour of need haha

Hope all's well, maybe we need yourself and spuds to sort out a London GTG
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Old 16 April 2016, 01:14 AM   #19
Rolbreitling
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You did the right thing! feel proud.
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Old 16 April 2016, 01:48 AM   #20
The GMT Master
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Been too long my friend.

Mind you I still haven't forgiven you for moving shop in my hour of need haha

Hope all's well, maybe we need yourself and spuds to sort out a London GTG
I can only apologise! All's well with me thanks, hope you're well too, and I'm definitely overdue for a GTG
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Old 16 April 2016, 05:56 AM   #21
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I spotted a diamond dial Daytona in the widow with the tt price on it ,,,,,,,,,,they offered it at the lower price [ I didn't like the dial ] f harte
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Old 16 April 2016, 06:14 AM   #22
Daytona88
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I think I would have played dumb, made a couple of "can I really afford this" faces, and pulled out my credit card. When they called me back saying that it was wrong later, I would have offered to true them up to their cost, which I understand is approx. 62% of retail. That would allow me to rationalize that I was fair to them so they did not actually lose money on the deal.
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Old 16 April 2016, 06:20 AM   #23
sco
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I think I would have played dumb, made a couple of "can I really afford this" faces, and pulled out my credit card. When they called me back saying that it was wrong later, I would have offered to true them up to their cost, which I understand is approx. 62% of retail. That would allow me to rationalize that I was fair to them so they did not actually lose money on the deal.
Except if they sold it to someone else for what they meant to... meaning they were actually losing money...

Either way, OP, I'm sure they would have noticed..
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Old 16 April 2016, 06:58 AM   #24
rootbeer7
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[QUOTE=The GMT Master;6625678]There are allowances for mistakes, I think it's to do with invitation to treat. I've encountered it a few times, always embarrassing when it happens[/Q
This is correct unfortunately!
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Old 16 April 2016, 08:09 AM   #25
Sea-Dweller4000-Scot
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I thought in the UK if they mispriced it they have to sell at that price? You should have just bought it!!

"If a pricing mistake is not noticed and the customer pays for an item at the reduced cost, the purchase is considered a legally binding contract between the retailer and the customer. The shop has no legal right to claw back any money if it later realises there has been an error."
Nah.

A price sticker in the UK is an 'Offer to Treat' and not enforceable - unless the sale is completed.
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Old 16 April 2016, 08:22 AM   #26
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you did well pointing it out, I would have done the same.... I always think what the repercussions will be to the people that work there, what if a mistake cost the salesman his job? You never know...
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Old 16 April 2016, 08:23 AM   #27
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To be fair, I think you got a fair deal
Apparently, there was an instance where a currency collapsed (I believe it was an asian country) and the Rolex AD was not aware of or had not adjusted the prices of his stock, so some guy bought a large number of watches....then to sell them in another currency at a huge profit.
Different story, but similar to some extent.

AD's need to be on their toes...
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