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Emreozcan · 27 May 2016, 08:19 AM

Hi Gents & Ladies.

I have a troubled Avenger II GMT and the distributor in my country takes no responsibility after 3 services (2 of them has the same reason and it continues).

1. It gained 60-80 seconds a day when the watch was brand new. I sent them, they told it was magnetized and repaired it. I bought their excuse for some reason since they were not tend to replace it.
2. It started to stop on my wrist and power reserve went down like 24 hours max. They told the reason was because the watch has "high amplitude" problem and they serviced it completely and sent back.
3. Now the same problem started again - stops on my wrist.

Anyway sorry for taking this long and my question goes: Does anyone know how I can reach Breitling International customer services or some place similar? I want to make a complaint both for my watch and Turkish Distributor.

Thanks in advance,

Baco Noir · 27 May 2016, 08:21 AM

http://www.breitling.com/en/contact/

I hope they can help you get it sorted out.

Emreozcan · 27 May 2016, 07:28 PM

@Baco

Already tried Breitling's official page. It directs me to official retailers in Turkey and they connected to the distributor company who denies responsibility. I need to find supervisors of Turkish distributor or maybe an international sales support. Anyway thanks for the tip.

breitlings · 3 June 2016, 01:01 AM

It should be a world wide warranty. Go to some place else for example the west or the east and get them to fix it there.

Emreozcan · 12 July 2016, 07:53 AM

Quote:

Originally Posted by breitlings

It should be a world wide warranty. Go to some place else for example the west or the east and get them to fix it there.

Thanks for the tip.

Yeah its so-called warranty is worldwide and new distributor in Turkey has sent the watch to Switzerland for inspection. Breitling sent me news through this distributor stating that "they will repair the watch" with no further explanation as if the problem hasn't repeated itself.

For me, it turned out that Breitling is a brand that doesn't stand behind its products. Their warranty means nothing since they repair the watch which has stopped working because of the same reason twice. Damn it wasn't even working properly when it was brand new! I admit that I'm a fool to trust and I will never buy any of their watches anymore.

Thanks all for the help and time.

27 May 2016, 08:19 AM	#1
Emreozcan "TRF" Member Join Date: Sep 2015 Location: Turkey Posts: 117	Troubled Avenger II GMT: Just a Quick Question Hi Gents & Ladies. I have a troubled Avenger II GMT and the distributor in my country takes no responsibility after 3 services (2 of them has the same reason and it continues). 1. It gained 60-80 seconds a day when the watch was brand new. I sent them, they told it was magnetized and repaired it. I bought their excuse for some reason since they were not tend to replace it. 2. It started to stop on my wrist and power reserve went down like 24 hours max. They told the reason was because the watch has "high amplitude" problem and they serviced it completely and sent back. 3. Now the same problem started again - stops on my wrist. Anyway sorry for taking this long and my question goes: Does anyone know how I can reach Breitling International customer services or some place similar? I want to make a complaint both for my watch and Turkish Distributor. Thanks in advance,

27 May 2016, 08:21 AM	#2
Baco Noir "TRF" Member Join Date: Dec 2007 Real Name: Roger Location: Colorado Watch: this ya'll Posts: 4,998	http://www.breitling.com/en/contact/ I hope they can help you get it sorted out. __________________ Current Collection: Rolex 126619LB, 116710BLNR, and 216570 polar Explorer II; Omega Apollo 8 Speedmaster and Planet Ocean 42; Tudor BB Bronze Bucherer Blue Edition; Nomos Neomatik 42; Breitling Aerospace, Avenger Blackbird, & SuperOcean 44; Doxa 300 Pro Carbon; Stowa Limette; Laco Napa Flieger; Mickey Mouse Timex Electric; and dare I say it...an Apple Watch too

27 May 2016, 07:28 PM	#3
Emreozcan "TRF" Member Join Date: Sep 2015 Location: Turkey Posts: 117	@Baco Already tried Breitling's official page. It directs me to official retailers in Turkey and they connected to the distributor company who denies responsibility. I need to find supervisors of Turkish distributor or maybe an international sales support. Anyway thanks for the tip.

3 June 2016, 01:01 AM	#4
breitlings Banned Join Date: Jul 2014 Location: Bethesda Watch: Apple TV Posts: 5,736	It should be a world wide warranty. Go to some place else for example the west or the east and get them to fix it there.

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