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lapince · 21 September 2016, 09:33 PM

Quote:

Originally Posted by gummy

Oh boy...my heart sank with this post, worst nightmare.

Clearwater is the right move - best of luck

There is worse, but yes it sucks

Andad · 22 September 2016, 07:26 PM

Quote:

Originally Posted by thewatchcollections

I used to be in this same situation before, and it was not with my AP but much worst, it was my Richard Mille RM-11. Hairdryer wouldn't solve the issue, it will likely condense the inner crystal even more. A Zip Lock Bag with full of rice will actually solve the issue, definitely worth to try. Cheers

This will only work if all the rice grains can get together and suck really hard....

An AP tech is required ASAP.

thewatchcollections · 23 September 2016, 03:12 AM

Quote:

Originally Posted by directioneng

This will only work if all the rice grains can get together and suck really hard....

An AP tech is required ASAP.

True, an AP tech is required ASAP

, the rice grain plan would just be an alternative solution to get the condensation out of the watch to prevent anything from the dial.

dchang81 · 23 September 2016, 03:58 AM

i guess those threads asking if it's ok to wash your hands wearing a sub have merit.

APAP · 23 September 2016, 01:11 PM

Well, the good news is that I heard back from Clearwater. Watch will be fixed under warranty.

I really want to know what caused the sealing issue. They should tell me when it's ready.

singe89 · 23 September 2016, 01:21 PM

Quote:

Originally Posted by APAP

Well, the good news is that I heard back from Clearwater. Watch will be fixed under warranty.

I really want to know what caused the sealing issue. They should tell me when it's ready.

Glad they will cover it. I wouldn't expect anything less from APSC. Please let us know what they say on what caused the leak.

DCheeta · 23 September 2016, 02:08 PM

Quote:

Originally Posted by lapince

There is worse, but yes it sucks

Yes. Like a cracked ceramic case, for example.

Glad they're making it right. From what I hear, this kind of great customer service is standard-issue for AP.

Passionata · 25 September 2016, 10:40 PM

Quote:

Originally Posted by APAP

Well, the good news is that I heard back from Clearwater. Watch will be fixed under warranty.

I really want to know what caused the sealing issue. They should tell me when it's ready.

Great news ,keep us posted

dr.ns23 · 26 September 2016, 06:42 AM

That's good to know. Keep us posted

Passionata · 14 October 2016, 05:14 PM

Quote:

Originally Posted by APAP

Well, the good news is that I heard back from Clearwater. Watch will be fixed under warranty.

I really want to know what caused the sealing issue. They should tell me when it's ready.

Any update?

iPhone/Tapatalk

masyv6 · 15 October 2016, 04:49 AM

I'd send it into the service center. I wouldn't take any risks.

Gulfstream · 15 October 2016, 09:10 AM

How unfortunate! I wouldn't expect this from a Casio, much less an AP.

Glad you have it sorted. Hopefully AP will throw in a couple of goodies to make up for a poor seal.

APAP · 30 October 2016, 01:20 AM

Well, repair and service were completed. Feedback is it was a bad crown tube. They threw in 2 years of extra warranty and services the movement as well.

It's good as new now. I'm pleased with the service so far.

They only gave me a travel case, that's all! But service was top notch so no complaints.

Maiden · 30 October 2016, 02:10 AM

Glad it was resolved.

PJ S · 30 October 2016, 02:20 AM

Quote:

Originally Posted by APAP

Well, repair and service were completed. Feedback is it was a bad crown tube. They threw in 2 years of extra warranty and services the movement as well.

It's good as new now. I'm pleased with the service so far.

They only gave me a travel case, that's all! But service was top notch so no complaints.

Happy days. I’m sure you’re chuffed to bits now.

AK797 · 30 October 2016, 02:43 AM

Glad you got it back!

AF_Rob · 30 October 2016, 06:23 AM

Glad the issue was resolved and you have it back! I've heard AP has its fair share of crown issues of all sorts. That's a shame.

bayerische · 30 October 2016, 06:15 PM

Quick too! Good that it's sorted.

30 October 2016, 06:15 PM	#48
bayerische "TRF" Member Join Date: Nov 2009 Real Name: Andreas Location: Margaritaville Watch: Smurf Posts: 19,879	Quick too! Good that it's sorted. __________________ Yeah, well, you know, that's just, like, your opinion, man.

23 September 2016, 03:58 AM	#34
dchang81 2025 Pledge Member Join Date: Aug 2014 Location: Cleveland Posts: 2,208	i guess those threads asking if it's ok to wash your hands wearing a sub have merit.

23 September 2016, 01:11 PM	#35
APAP "TRF" Member Join Date: Jan 2015 Location: Canada Posts: 748	Well, the good news is that I heard back from Clearwater. Watch will be fixed under warranty. I really want to know what caused the sealing issue. They should tell me when it's ready.

26 September 2016, 06:42 AM	#39
dr.ns23 "TRF" Member Join Date: Mar 2010 Location: Somewhere Watch: 15202 Posts: 436	That's good to know. Keep us posted

15 October 2016, 04:49 AM	#41
masyv6 2025 Pledge Member Join Date: Sep 2015 Real Name: Mike Location: 35000ft Posts: 3,793	I'd send it into the service center. I wouldn't take any risks.

15 October 2016, 09:10 AM	#42
Gulfstream "TRF" Member Join Date: Nov 2009 Location: USA Posts: 101	How unfortunate! I wouldn't expect this from a Casio, much less an AP. Glad you have it sorted. Hopefully AP will throw in a couple of goodies to make up for a poor seal.

30 October 2016, 01:20 AM	#43
APAP "TRF" Member Join Date: Jan 2015 Location: Canada Posts: 748	Well, repair and service were completed. Feedback is it was a bad crown tube. They threw in 2 years of extra warranty and services the movement as well. It's good as new now. I'm pleased with the service so far. They only gave me a travel case, that's all! But service was top notch so no complaints.

30 October 2016, 02:10 AM	#44
Maiden "TRF" Member Join Date: Oct 2014 Location: Canada Posts: 3,652	Glad it was resolved.

30 October 2016, 02:43 AM	#46
AK797 2024 Pledge Member Join Date: Feb 2010 Real Name: Neil Location: UK Watch: ing ships roll in Posts: 59,369	Glad you got it back!

30 October 2016, 06:23 AM	#47
AF_Rob "TRF" Member Join Date: May 2012 Real Name: Rob Location: Virginia Watch: Sub/Polar/OP/BB Posts: 4,699	Glad the issue was resolved and you have it back! I've heard AP has its fair share of crown issues of all sorts. That's a shame.

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