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knight2472000 · 7 September 2008, 05:31 AM

So hypothetically speaking if I get a Rolex without papers can I send it to one of the Rolex Service centers or do have to have the paperwork before they will perform service?

scottschoe · 7 September 2008, 05:34 AM

You can send it in anytime for non-warranty work, just be prepared to pay the bill.

Art161 · 7 September 2008, 05:37 AM

If it's warranty work, you need to send the warranty. My understanding is that in the US, the warranty is valid only for the original purchaser. In other countries, there are different rules.

If you are paying for the work, you do not need to send any documentation.

Tools · 7 September 2008, 08:43 AM

We don't have to speak hypothetically....

The Rolex Service Centers will, in fact, service any authentic Rolex watch if they have the parts.. Which means that some vintage pieces may be turned away.. but not because they lack paperwork.

Lol-x · 7 September 2008, 10:18 AM

It is interesting, if you have say a "M" serial watch, then you should be able to say to Rolex, "It is less than 2 years old". Therefore, if you have lost the warranty, you should be able to give it a try. Good Luck

7 September 2008, 05:31 AM	#1
knight2472000 Banned Join Date: Sep 2008 Real Name: Monica Location: Chicago Posts: 24	Rolex Service Center So hypothetically speaking if I get a Rolex without papers can I send it to one of the Rolex Service centers or do have to have the paperwork before they will perform service?

7 September 2008, 05:34 AM	#2
scottschoe "TRF" Member Join Date: Nov 2007 Location: CA Posts: 3,295	You can send it in anytime for non-warranty work, just be prepared to pay the bill. __________________ __________________

7 September 2008, 05:37 AM	#3
Art161 "TRF" Member Join Date: Jun 2008 Real Name: Art Location: San Francisco Watch: Sundial Posts: 2,266	If it's warranty work, you need to send the warranty. My understanding is that in the US, the warranty is valid only for the original purchaser. In other countries, there are different rules. If you are paying for the work, you do not need to send any documentation. __________________ Rolex SS Oyster Perpetual no date, TT Datejust Member #13992 HM Power to the Superlative Panda, officially certified! HMPanda eats, shoots and leaves. Rolexers do it with perpetual movements.

7 September 2008, 08:43 AM	#4
Tools TRF Moderator & 2025 Titanium Yacht-Master Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,695	We don't have to speak hypothetically.... The Rolex Service Centers will, in fact, service any authentic Rolex watch if they have the parts.. Which means that some vintage pieces may be turned away.. but not because they lack paperwork. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

7 September 2008, 10:18 AM	#5
Lol-x Facilitator Join Date: Nov 2005 Real Name: Steve Location: Omnipresent Posts: 33,722	It is interesting, if you have say a "M" serial watch, then you should be able to say to Rolex, "It is less than 2 years old". Therefore, if you have lost the warranty, you should be able to give it a try. Good Luck __________________ *Most folks are about as happy as they make up their minds to be.* ~Abraham Lincoln Nothing compares to the simple pleasure of a bike ride. ~John F. Kennedy ROLEXploitation - yeah I'm a victim

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