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DeeTee · 5 February 2018, 01:32 AM

Picked this up Friday.

Wore it Saturday, and realized the chrono stopped while I was grilling.

Gave it a full 40 winds and it got to working again. I had the chrono and my Iphone stopwatch going side by side for hours. Worked fine so I deactivated the chrono.

Later on in the day I check the time and it says 7:01..... it was 7:45.

This morning it still says 7:01........

I would return it, but it’s near impossible picking up a 26405CE Blue. Me and the dealer have a great relationship, he offered a return immediately but I’d rather keep it. The CE model is low production so I wouldn’t know when I would get one again. Never dealt with Clearwater, but I’ve heard great things and hoping all is well.

DeeTee · 5 February 2018, 01:37 AM

Does it really matter what time it says?

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GB-man · 5 February 2018, 01:37 AM

Same thing happened to me with my 26400IO. Clearwater will have it back on your wrist in about 3-4 weeks.

DeeTee · 5 February 2018, 01:39 AM

Quote:

Originally Posted by GB-man

Same thing happened to me with my 26400IO. Clearwater will have it back on your wrist in about 3-4 weeks.

That’s good news.
Hopefully my IO won’t crap out on me while I wait for the CE

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tyler1980 · 5 February 2018, 01:45 AM

same thing happened to my RG 44. Full service under warranty and then flipped it.

Don't know what is going on, but it seems to happen right away when brand new or not at all.

red1108nyc · 5 February 2018, 02:00 AM

Clearwater staff is great. Given them a call, they will take very good care of you and get the watch back perfect.

2Redbulls · 5 February 2018, 02:03 AM

Damn, sorry to hear. I've been reading about this happening to many others. Both the Chrono and time only models. I'd find it very frustrating to have to get a brand new watch serviced. I know AP service is very good and quick but that doesn't fully make up for the fact that your brand new watch stopped working.

Keep us posted on the service and results when you get it back.

singe89 · 5 February 2018, 02:58 AM

Lately it seems like AP needs to take the watchmakers in Clearwater and have them train the ones in La Brassus. The issues seem to be with new watches but after a quick service by APSC Clearwater the issues are resolved and don’t reappear.

I find it very strange that AP has been using the DD module since the early 90s and if there were widespread issues with the design they would have changed the design by now. The problems seem like it’s more of the late I and J series.

Daryl · 5 February 2018, 04:11 AM

Quote:

Originally Posted by 2redbulls

damn, sorry to hear. I've been reading about this happening to many others. Both the chrono and time only models. I'd find it very frustrating to have to get a brand new watch serviced. I know ap service is very good and quick but that doesn't fully make up for the fact that your brand new watch stopped working.

Keep us posted on the service and results when you get it back.

+1

Xerxes77 · 5 February 2018, 04:22 AM

It’s chrono module!
They will change you and then all it’s ok. Problem is it’s possible and new chrono module to stop again! This is happeninig to me!
Sorry to hear this!!

Rmoor · 5 February 2018, 04:32 AM

It's a bad feeling when a new watch has issues like this! I had the same problem with my 44 steel back in august. Turn around time should be about 4 weeks as long as the parts are available. When I sent mine in they were on back order. I was told their master watch maker was repairing the module instead of replacing but the paper work from the service said the module was replaced. Still not sure what was actually done, but no issues since so I'm happy!

AshAP · 5 February 2018, 04:40 AM

Quote:

Originally Posted by DeeTee

[IMG]

Does it really matter what time it says?

At least it’ll still read the correct time twice a day.

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V25V · 5 February 2018, 08:12 AM

1, geesh the 44 is BIG! 2, Clearwater service center is awesome, Betsy rocks and you will get it back probably faster than they tell you. I have had nothing but good experiences with them.

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Xerxes77 · 5 February 2018, 09:14 AM

Quote:

Originally Posted by Rmoor

It's a bad feeling when a new watch has issues like this! I had the same problem with my 44 steel back in august. Turn around time should be about 4 weeks as long as the parts are available. When I sent mine in they were on back order. I was told their master watch maker was repairing the module instead of replacing but the paper work from the service said the module was replaced. Still not sure what was actually done, but no issues since so I'm happy!

You are a very lucky man if the watchmaste repair and oiled your module then change it! Believe me this is what AP need to do of every 3126/3840 movement but they just replace the module and if the new module stay a long time the oil lose his quality and problems apear again...

Xerxes77 · 5 February 2018, 09:17 AM

Quote:

Originally Posted by AshAP

At least it’ll still read the correct time twice a day.

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I think it’s ok but in this case they can sell us the watch at 1000€ like smart watch!

Trailboss516 · 6 February 2018, 07:07 AM

Bummer! Hope it gets returned shortly.
The new ceramic is absolutely beautiful.

5 February 2018, 01:32 AM	#1
DeeTee "TRF" Member Join Date: Dec 2014 Location: Los Angeles Watch: Netflix Posts: 3,977	Incoming.....and outgoing...... Picked this up Friday. Wore it Saturday, and realized the chrono stopped while I was grilling. Gave it a full 40 winds and it got to working again. I had the chrono and my Iphone stopwatch going side by side for hours. Worked fine so I deactivated the chrono. Later on in the day I check the time and it says 7:01..... it was 7:45. This morning it still says 7:01........ I would return it, but it’s near impossible picking up a 26405CE Blue. Me and the dealer have a great relationship, he offered a return immediately but I’d rather keep it. The CE model is low production so I wouldn’t know when I would get one again. Never dealt with Clearwater, but I’ve heard great things and hoping all is well.

5 February 2018, 01:37 AM	#3
GB-man 2025 Pledge Member Join Date: Nov 2012 Location: USA Watch: addiction issues Posts: 37,593	Same thing happened to me with my 26400IO. Clearwater will have it back on your wrist in about 3-4 weeks. __________________

5 February 2018, 01:45 AM	#5
tyler1980 "TRF" Member Join Date: Apr 2015 Location: Houston Posts: 17,619	same thing happened to my RG 44. Full service under warranty and then flipped it. Don't know what is going on, but it seems to happen right away when brand new or not at all.

5 February 2018, 02:00 AM	#6
red1108nyc 2024 Pledge Member Join Date: Apr 2011 Real Name: Fred Location: NYC/NJ Metro Area Watch: Rolex Posts: 8,514	Clearwater staff is great. Given them a call, they will take very good care of you and get the watch back perfect.

5 February 2018, 02:03 AM	#7
2Redbulls "TRF" Member Join Date: Feb 2009 Real Name: Tom Location: Morgan Hill, CA Watch: I give up.. Posts: 719	Damn, sorry to hear. I've been reading about this happening to many others. Both the Chrono and time only models. I'd find it very frustrating to have to get a brand new watch serviced. I know AP service is very good and quick but that doesn't fully make up for the fact that your brand new watch stopped working. Keep us posted on the service and results when you get it back.

5 February 2018, 02:58 AM	#8
singe89 "TRF" Member Join Date: Oct 2011 Real Name: Jim Location: Orange County, CA Watch: Rolex, AP & Patek Posts: 3,752	Lately it seems like AP needs to take the watchmakers in Clearwater and have them train the ones in La Brassus. The issues seem to be with new watches but after a quick service by APSC Clearwater the issues are resolved and don’t reappear. I find it very strange that AP has been using the DD module since the early 90s and if there were widespread issues with the design they would have changed the design by now. The problems seem like it’s more of the late I and J series.

5 February 2018, 04:22 AM	#10
Xerxes77 Banned Join Date: Feb 2017 Location: Home! Posts: 3,307	It’s chrono module! They will change you and then all it’s ok. Problem is it’s possible and new chrono module to stop again! This is happeninig to me! Sorry to hear this!!

5 February 2018, 04:32 AM	#11
Rmoor "TRF" Member Join Date: Feb 2016 Location: North East Posts: 255	It's a bad feeling when a new watch has issues like this! I had the same problem with my 44 steel back in august. Turn around time should be about 4 weeks as long as the parts are available. When I sent mine in they were on back order. I was told their master watch maker was repairing the module instead of replacing but the paper work from the service said the module was replaced. Still not sure what was actually done, but no issues since so I'm happy!

5 February 2018, 08:12 AM	#13
V25V "TRF" Member Join Date: Feb 2017 Location: USA Posts: 4,416	1, geesh the 44 is BIG! 2, Clearwater service center is awesome, Betsy rocks and you will get it back probably faster than they tell you. I have had nothing but good experiences with them. Sent from my iPhone using Tapatalk

6 February 2018, 07:07 AM	#16
Trailboss516 "TRF" Member Join Date: Dec 2017 Location: Tokyo Watch: 36mm Posts: 1,638	Bummer! Hope it gets returned shortly. The new ceramic is absolutely beautiful.

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