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Old 11 October 2018, 06:25 AM   #1
nboyer
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For Omega parts, I order through CousinsUK. Somewhat reasonable on their prices. Cheers! -Norm


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Originally Posted by Valenciawatchrepair View Post
Exactly. The crazy part is, they can charge whatever they want. And most do. I've ordered from Movado. They sell pretty easy. But, the prices for parts are insane. Was quoted over $150 for a couple steel pins for a ladies model. I can easily get parts for Seiko, Citizen, and Bulova. What a breeze it is to work with those companies. I can get parts quickly and at a reasonable price. Everyone wins.

I used to be able to get Omega parts through some third-party parts vendors. But, eventually Omega upped the prices so much they just couldn't sell them anymore. Same with some Tag Heuer parts they sold. Mostly OEM Crowns.
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Old 11 October 2018, 06:27 AM   #2
Valenciawatchrepair
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Originally Posted by nboyer View Post
For Omega parts, I order through CousinsUK. Somewhat reasonable on their prices. Cheers! -Norm
Yep, I ordered from them awhile back. Needed a part for an old Speedmaster. Always good to have at least one place to get stuff from. If I had the time I might go to the OEM's and jump through all the hoops. But, I'm way too busy running my shop to stop, travel, etc to do it all.
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Old 11 October 2018, 06:52 AM   #3
Tylden Reed
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Quote:
Originally Posted by Valenciawatchrepair View Post
Yep, I ordered from them awhile back. Needed a part for an old Speedmaster. Always good to have at least one place to get stuff from. If I had the time I might go to the OEM's and jump through all the hoops. But, I'm way too busy running my shop to stop, travel, etc to do it all.
I understand. CMH are running out of Swatch Group material, life is tough when it should be the golden age of watchmaking. Lots of good quality watches using Swiss Eta etc. movements and spares kept for Agents to obtain direct. Many agents cannot or won't take on the older watches leaving the customer with nowhere to go.
I'll get off my soap box!
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Old 11 October 2018, 07:27 AM   #4
Valenciawatchrepair
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I understand. CMH are running out of Swatch Group material, life is tough when it should be the golden age of watchmaking. Lots of good quality watches using Swiss Eta etc. movements and spares kept for Agents to obtain direct. Many agents cannot or won't take on the older watches leaving the customer with nowhere to go.
I'll get off my soap box!

Yeah. These companies do not look out for the little guy. And now they are killing the independent stores because they have started selling direct to consumers. The very stores that built their brands. Those stores are dropping them. And when a customer comes in and asks about said brands....what do you think those store owners are going to tell them??
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Old 14 October 2018, 10:30 PM   #5
Tylden Reed
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Originally Posted by Valenciawatchrepair View Post
Yeah. These companies do not look out for the little guy. And now they are killing the independent stores because they have started selling direct to consumers. The very stores that built their brands. Those stores are dropping them. And when a customer comes in and asks about said brands....what do you think those store owners are going to tell them??
I agree, they could be shooting themselves in the foot!
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Old 14 October 2018, 10:56 PM   #6
77T
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Closing down.

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Originally Posted by Tylden Reed View Post
I agree, they could be shooting themselves in the foot!


Although this is just an anecdote, my nearby AD had both Rolex and Omega retail agreements. They have dropped Omega.

It seems online direct sales was a tipping point - plus continued escalating costs to remain certified in their repair shop for Omega. While a small part of the revenue stream, it is a large part of the customer experience for the average buyer.

There are many ways the manufacturers squeeze the ADs. Increased training requirements, escalating parts costs and training fees, etc.


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Old 15 October 2018, 01:00 AM   #7
nboyer
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Does not sound good at all. At some point, other AD's will come to the same conclusion and drop brands. Economically, these increased 'associated' costs does not make for a viable business model. After all, businesses are to make money. As for online only retailers, who would drop $10K on a watch without seeing it first? Watches are a luxury item, especially brands like Rolex's, it's not like food, which is a necessity! Just my humble opinion of course, I may be totally delusional? Cheers. -Norm


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Originally Posted by 77T View Post
Although this is just an anecdote, my nearby AD had both Rolex and Omega retail agreements. They have dropped Omega.

It seems online direct sales was a tipping point - plus continued escalating costs to remain certified in their repair shop for Omega. While a small part of the revenue stream, it is a large part of the customer experience for the average buyer.

There are many ways the manufacturers squeeze the ADs. Increased training requirements, escalating parts costs and training fees, etc.


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