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Old 15 October 2018, 07:23 AM   #1
nboyer
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Join Date: Jul 2018
Real Name: Norm
Location: Virginia, USA
Watch: 2005 DateJust
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Good article in Forbes magazine says it well. https://www.forbes.com/sites/enrique.../#2578cd6030f1.

-Norm

Quote:
Originally Posted by Valenciawatchrepair View Post
They are getting fed up with it. They're dropping those brands and even not carrying any watch brands, period. The independent jewelers are focused on service now. A lot of the stores that were retail only are either gone or hurting. The really nice stores are focused on repairs and customer service. Internet will have a hard time taking that from them and they know it.

I do multiple stores watch repair. The more new stores I go in to find work though, I find that more and more say things like, "I don't like watches" or "I'm done messing with watches...selling or repairing."
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Old 15 October 2018, 07:55 AM   #2
Valenciawatchrepair
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Quote:
Originally Posted by nboyer View Post
Good article in Forbes magazine says it well. https://www.forbes.com/sites/enrique.../#2578cd6030f1.

-Norm
I want to say I've seen that article, or something very similar. Very true indeed. I repair watches, but I've also done computer repair. So, I've seen the behavior of people with both. I found that people tended to not want to spend any money on computers & laptops years ago and even today, yet they demanded performance at the bottom of the barrel price point. Yet, today, they don't bat an eye to dropping almost a grand on a phone...Another few hundred on a smart watch. Thing is, I get 10 times the use out of a phone that's around $200-$300. Currently have a Moto G5. I've yet to NEED or hardly want a flagship phone. Maybe the Facebook and Instagram experience is just so amazing with a flagship phone and I don't realize what I'm missing???

But, when I would suggest a good price to performance value they didn't care. Same with watches. I've had customers turn down a watch at half the price of something like a Michael Kors with 10 times the quality. TO MY FACE. lol So, I continue to scratch my head with consumers in both markets.
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Old 15 October 2018, 08:40 AM   #3
nboyer
"TRF" Member
 
Join Date: Jul 2018
Real Name: Norm
Location: Virginia, USA
Watch: 2005 DateJust
Posts: 103
Thanks for the good laugh, what you say is so true. Cheers! -Norm

Quote:
Originally Posted by Valenciawatchrepair View Post
I want to say I've seen that article, or something very similar. Very true indeed. I repair watches, but I've also done computer repair. So, I've seen the behavior of people with both. I found that people tended to not want to spend any money on computers & laptops years ago and even today, yet they demanded performance at the bottom of the barrel price point. Yet, today, they don't bat an eye to dropping almost a grand on a phone...Another few hundred on a smart watch. Thing is, I get 10 times the use out of a phone that's around $200-$300. Currently have a Moto G5. I've yet to NEED or hardly want a flagship phone. Maybe the Facebook and Instagram experience is just so amazing with a flagship phone and I don't realize what I'm missing???

But, when I would suggest a good price to performance value they didn't care. Same with watches. I've had customers turn down a watch at half the price of something like a Michael Kors with 10 times the quality. TO MY FACE. lol So, I continue to scratch my head with consumers in both markets.
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