Well looks like I’m sending my sbgc205g in for service.

[Txkill]

I was at my daughters band concert and as the bands before my daughter were playing, I looked down at my watch and gasped. I couldn’t find the chrono hour hand. Then I found it...

Not very pleased that I’ll be without this for awhile. But what do you do. I hope they can permanently fix it and that it’s not a recurring problem.


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[PJ S]

Oh dear, that’s not good.
Chronographs used to go back to Japan, but that may’ve changed in last year or two – even so, it may be assessed by Seiko US and decided that only the hand needs re-fitted or replaced, if still insecure.
Hooefully, if that’s all it needs, you’ll not be without it for all that long.

[1William]

Never good. But things happen and Seiko will make it like new again. I always dislike the time it takes to get a watch back and even with a lot of options in my collection, I always miss the watch being serviced.

[Txkill]

Originally Posted by 1William

Never good. But things happen and Seiko will make it like new again. I always dislike the time it takes to get a watch back and even with a lot of options in my collection, I always miss the watch being serviced.

Yup...me too. I hate that I won’t have it as an option in the morning...ha


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[CoveWatch]

Wow, hope it gets fixed soon and back on your wrist

[Art 1]

Thats too bad. Hope it gets fixed and back on your wrist soon.

[Amg7861]

I feel for you, that’s a shame. How did it happen? Is it still under warranty? I could be wrong here, but all SDs need to go back to Japan. As it’s the dial side that’s affected and the SD movement that’s not really affected, then maybe it can be resolved closer to where you reside. In case you’ve not thought about it, I would recommend that you check out the dial for scratches using a loupe. Also, does the crystal have an internal AR coating that could have been lightly scratched by the loose fallen off hand? I would shoot Seiko Japan an email. Crazy that a hand should fall off like that? If you need a direct email address feel free to pm me, as I had to contact them a few months back regarding my snowflake.


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[Txkill]

Yes, still under warranty and I don’t really know what happened. I baby this watch and it’s never taken a tumble. The only thing I can really think that happened was some enthusiastic clapping at my daughters concert. But if it truly happened because of that, I’d sort of be disappointed in Grand Seiko.


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[toxicavenger]

Originally Posted by Amg7861

but all SDs need to go back to Japan

Not exactly true. Only certain models need to go back to JP.

But the particular one the op has is one of them.
The following calibers and collections can not be serviced locally and must be sent to Japan for movement service:

1BXX 4SXX 5R86 7B24 7B25 7R87 9S25
9R86 9R96 9T82 S760 S770 S771
6SXX

6L35

All Credor models.
All Galante models.

[toxicavenger]

Originally Posted by Txkill

if it truly happened because of that, I’d sort of be disappointed in Grand Seiko.


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No way to tell that unfortunately. If it was me I would contact the AD it came from and get them to take care of it.

[Txkill]

Originally Posted by toxicavenger

No way to tell that unfortunately. If it was me I would contact the AD it came from and get them to take care of it.

Well, even though I’d be disappointed, it wouldn’t diminish my love for Seiko/GS at all. These are the brands that I’ve evolved in to loving the most. I also just sent it off to be serviced. Talking to my AD they said they have never seen a grand seiko with a hand off like mine. They’ve been selling GS longer than most AD’s in the states and this is a first. Now I’m always skeptical of statements like that, but it did make me feel better about it.


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[toxicavenger]

Originally Posted by Txkill

Well, even though I’d be disappointed, it wouldn’t diminish my love for Seiko/GS at all. These are the brands that I’ve evolved in to loving the most. I also just sent it off to be serviced. Talking to my AD they said they have never seen a grand seiko with a hand off like mine. They’ve been selling GS longer than most AD’s in the states and this is a first. Now I’m always skeptical of statements like that, but it did make me feel better about it.


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I understand. I am sure this is not common. If it was the web would be blowing up by now about it.

[daveo5]

That’s an easy repair


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[toxicavenger]

Originally Posted by daveo5

That’s an easy repair


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You are correct. The issue is Seiko US might not have the authority to work on this model. And if that is the case it might have to go back the motherland.