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tmac141 · 4 November 2010, 01:04 PM

Picked up my SS Sub-C today. My first Rolex purchased brand new. Also, have a Green Sub I purchased used. How long does it take to receive warranty/certification card from Rolex?

Naples09 · 4 November 2010, 01:08 PM

The card should come with the watch at time of purchase...if buying from an AD.

wuzzzer · 4 November 2010, 01:13 PM

Your AD has it, not Rolex. Some ADs wait a week or two to mail it out to make sure you aren't returning the watch. If they fill out the warranty card and you return it it can be a big hassle for them to get a new warranty card from Rolex.

tmac141 · 4 November 2010, 01:22 PM

Yes, they are an AD, they are one of two AD's in my city. I just double checked with Rolex website to make sure. Yeah, they have a 10 day return policy so that could be the case. But they did tell me the card would be coming directly from Rolex, that it will be mailed to my house. I will be sure to look at return address on package.

toph · 4 November 2010, 01:26 PM

Quote:

Originally Posted by tmac141

Yes, they are an AD, they are one of two AD's in my city. I just double checked with Rolex website to make sure. Yeah, they have a 10 day return policy so that could be the case. But they did tell me the card would be coming directly from Rolex, that it will be mailed to my house. I will be sure to look at return address on package.

The watch is supplied to the AD with a warranty card, box etc etc. Before it is sold, not after. Everwhere in the world give you it at the time of purchase except a few places in the USA. No big deal i just do not like that type of Practice.

Lion · 4 November 2010, 02:41 PM

As already stated, you should of received it at the time of purchase from the AD!!!

HL65 · 4 November 2010, 08:52 PM

I have always gotten mine as soon as I get watch--never waited!!! Your AD has it-call them and ask for it!!

esm · 4 November 2010, 08:58 PM

Quote:

Originally Posted by tmac141

Yes, they are an AD, they are one of two AD's in my city. I just double checked with Rolex website to make sure. Yeah, they have a 10 day return policy so that could be the case. But they did tell me the card would be coming directly from Rolex, that it will be mailed to my house. I will be sure to look at return address on package.

im pretty sure it is the case.

the warranty card will be coming from your AD, not Rolex in Switzerland (even though it was originally came from Rolex Switzerland to your AD as a whole package)

xjeeunitx · 4 November 2010, 09:06 PM

You should have received it along with the watch. I'd call them as soon as the store opens!

4 November 2010, 01:04 PM	#1
tmac141 "TRF" Member Join Date: Nov 2009 Location: GSV Watch: DJ41, SD, GMT Posts: 107	Rolex Warranty/Certification Card Picked up my SS Sub-C today. My first Rolex purchased brand new. Also, have a Green Sub I purchased used. How long does it take to receive warranty/certification card from Rolex?

4 November 2010, 02:41 PM	#6
Lion "TRF" Member Join Date: Jan 2009 Real Name: Leo Location: Midwest Watch: GMT-II 16710 PEPSI Posts: 21,461	As already stated, you should of received it at the time of purchase from the AD!!! __________________ SS GMT-II 16710 PEPSI(Z-serial#) THE ONLY DIFFERENCE BETWEEN MEN AND BOYS IS THE PRICE OF THE TOYS!!! MontBlanc Meisterstuck Doue Silver Barley MontBlanc Meisterstuck Solitaire Doue Signum Proud Card Carrying Member of the Curmudgeons.....Yikes!!!

4 November 2010, 08:52 PM	#7
HL65 TRF Moderator & 2024 SubLV41 Patron Join Date: Dec 2007 Real Name: Ken Location: SW Florida Watch: One on my wrist. Posts: 63,988	I have always gotten mine as soon as I get watch--never waited!!! Your AD has it-call them and ask for it!! __________________ *SPEM SUCCESSUS ALIT*

4 November 2010, 09:06 PM	#9
xjeeunitx 2024 Pledge Member Join Date: Aug 2008 Posts: 5,463	You should have received it along with the watch. I'd call them as soon as the store opens! __________________ *2 FACTOR AUTHENTICATION ENABLED.*

4 November 2010, 01:08 PM	#2
Naples09 "TRF" Member Join Date: Nov 2009 Real Name: Jim Location: Naples, FL Posts: 1,795	The card should come with the watch at time of purchase...if buying from an AD.

4 November 2010, 01:13 PM	#3
wuzzzer "TRF" Member Join Date: Apr 2008 Location: USA Posts: 384	Your AD has it, not Rolex. Some ADs wait a week or two to mail it out to make sure you aren't returning the watch. If they fill out the warranty card and you return it it can be a big hassle for them to get a new warranty card from Rolex.

4 November 2010, 01:22 PM	#4
tmac141 "TRF" Member Join Date: Nov 2009 Location: GSV Watch: DJ41, SD, GMT Posts: 107	Yes, they are an AD, they are one of two AD's in my city. I just double checked with Rolex website to make sure. Yeah, they have a 10 day return policy so that could be the case. But they did tell me the card would be coming directly from Rolex, that it will be mailed to my house. I will be sure to look at return address on package.

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