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Old 2 January 2012, 03:35 AM   #1
nargus
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I think I need service

My one year old GMT-II has stopped running when it isn't actually on my wrist. It will shut down for an hour or more at night, even though it has gotten a full day's worth of movement on my wrist. I have tried winding it too, but that doesn't help.

So I need to get it checked out. I live in the Philadelphia area, should I go to the local A or send it to Rolex in New York. I imagine it should be under warranty, so should that play into my decision on where to get it checked out?
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Old 2 January 2012, 03:39 AM   #2
Mickey®
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Sometimes once it's low wrist movement isn't enough.
Interesting it doesn't stop when your wearing it just over night...

WIND It 40 times or so and then wear it and store overnight...bet it doesn't stop?
If it does than yes ship it of to Rolex.

I'm betting a year old Rolex is fine unless you've dropped it or something?
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Old 2 January 2012, 03:41 AM   #3
cjohns
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Call your local AD and ask em!!And ask how long their watchmaker has been there!Mine has been doing it for 30+.CJ.
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Old 2 January 2012, 03:42 AM   #4
nargus
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Haven't dropped it, have tried winding it 40 times, then worn it all day, to no success.

Will call Rolex tomorrow.

Thanks
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Old 2 January 2012, 03:44 AM   #5
Brenngun
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Quote:
Originally Posted by Mickey® View Post
Sometimes once it's low wrist movement isn't enough.
Interesting it doesn't stop when your wearing it just over night...

WIND It 40 times or so and then wear it and store overnight...bet it doesn't stop?
If it does than yes ship it of to Rolex.

I'm betting a year old Rolex is fine unless you've dropped it or something?
X2 ..... Try the full wind and wear first before the expensive service idea.
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Old 2 January 2012, 03:47 AM   #6
Mickey®
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Quote:
Originally Posted by nargus View Post
Haven't dropped it, have tried winding it 40 times, then worn it all day, to no success.

Will call Rolex tomorrow.

Thanks
Ship it off! Hope you have another to wear for the next 8 to 12 weeks.
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Old 2 January 2012, 03:55 AM   #7
mike
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Hey John,

I had that very thing with a GMT once upon a time. Turned out it was the hairspring had a "kink" (for want of a better term.)

Easy fix, but like you the watch worked fine on the wrist, but the power reserve sucked. The spring wasn't getting a full wind.
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Old 2 January 2012, 03:56 AM   #8
m5blitzer
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Watch should still be under warranty, right? Send it to Rolex to be looked at. You might get a "free" service and a new 2-year warranty on the service.
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Old 2 January 2012, 05:04 AM   #9
77T
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Good luck with the repair. Sad to hear a 1 y. o. GMTII acted up like this. And that someone else had same issue.
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Old 2 January 2012, 05:25 AM   #10
btrue
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Definately take it back to the AD you bought it from if it is still under warranty.
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Old 2 January 2012, 06:59 AM   #11
OrangeSport
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Yep, send it off. My Sub was only away for 2 weeks in the end, but it seemed an age at the time......
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Old 2 January 2012, 08:00 AM   #12
cjohns
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Yep something wrong in the winding train!It's just a man made machine,,there going to break sooner or later!!
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