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11 September 2012, 03:16 AM | #1 |
"TRF" Member
Join Date: Oct 2009
Real Name: Chad
Location: USA
Watch: 1675 GMT and Sub C
Posts: 1,443
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Glidelock clicking folowup:
Some of you may remember my original thread about my glidelock clasp's tab loosening up, moving in the wrong direction, and making a very annoying clicking noise. If not, here is the link to the original thread if you're interested:
http://www.rolexforums.com/showthread.php?t=248101 Anyway, I went ahead and sent it in to RSC Dallas. In about a week, I received a written statement and phone call stating Rolex had evaluated the watch and would be fixing the clasp under warranty. I was not told at the time what the problem was. Fast forward to this past Friday when Rolex called to let me know the watch was ready and had been shipped. What you guys might find interesting (especially the naysayers from the previous thread): I probed the C.S. rep. as to what the service notes said and what the problem was. She couldn't tell me a whole lot but did say that it talked about soldering as a part of the repair of the clasp. By all reasonable standards when soldering is involved, one has to assume something was broken. Anyway, just thought I'd share as I'm sure there are some who are interested to hear the outcome. I do not have the watch back in hand yet but expect to sometime this week. I will give another update once I have it and can see the difference in person. More than anything, I'm just really excited to finally have my Sub C back as 3-4 weeks has felt like an eternity! |
11 September 2012, 04:01 AM | #2 |
"TRF" Member
Join Date: Jun 2009
Real Name: Adam
Location: Orlando, Florida
Watch: Me
Posts: 9,935
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Very cool, glad to hear it is all resolved. I wonder if this is similar yet different to the clasp issues on the 116710's
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The richest people in the world look for and build NETWORKS, Everyone else looks for work... Robert Kiyosaki |
11 September 2012, 04:09 AM | #3 |
"TRF" Member
Join Date: Sep 2012
Real Name: Vic
Location: Saint Louis
Watch: 116610
Posts: 17
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none on mine but glad to here it is fixed.
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11 September 2012, 04:52 AM | #4 |
"TRF" Member
Join Date: Apr 2007
Real Name: Bo
Location: Denmark
Watch: Rolex, of course!
Posts: 22,436
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Glad to hear it was fixed quickly and under warranty!
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With kind regards, Bo LocTite 221: The Taming Of The Screw... |
11 September 2012, 07:28 AM | #5 |
"TRF" Member
Join Date: Feb 2010
Real Name: Joe
Location: PA
Posts: 14,774
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Glad it worked out. I'm sure you can't wait for the reunion!
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11 September 2012, 11:46 AM | #6 |
"TRF" Member
Join Date: Oct 2011
Location: Australia
Watch: 116610LN
Posts: 15,802
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Thanks for the update. It will be interesting to see if you can notice any differences when you get it back.
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11 September 2012, 11:55 AM | #7 |
2024 Pledge Member
Join Date: Oct 2009
Location: USA & France
Posts: 11,078
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Keep us posted, I'm glad you got it taken care of.
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