Scratches on rolex caseback

[Asian Sub]

Good day! I have had my rolex datejust opened by an unexperienced watch technician at a local watch shop. Unfortunately, when he opened the caseback the caseback opener slipped causing the groove of the caseback opening dies to scratch the caseback. Will this still be fixed with a scratch remover? Someone have any experience with this?

[marshallr47]

Ouch! Sorry to hear about that. It really depends on how deep the scratch is. I may require buffing with a machine. Do you have pictures of the scratch? That will help in assessing the problem. Good luck.

[Asian Sub]

Hi Ron. Thanks for the reply. I do not have pictures of it as its too small and my camera would not be able to capture it. But if i would buff it, would it still retain the satin factory finish?

[worktolivelife]

try

www.watchbandrenew.com

steve
you should be able to achieve every level of finish

[worktolivelife]

BTW i have personally ordered and used this product and had no issues with either worldwide delivery or the product

steve
hope this is of some use

[SPACE-DWELLER]

Welcome to TRF!

Unfortunately, this happens quite often, even with RSC.

The caseback is subjected to a LOT of pressure to have it opened, and at the same time the caseback is turned. The gadget that RSC uses is a rather large aparatus in which the watch is fastened, and a special opener (there are different "keys"/openeners depending on the caseback) would open it by turning a wheel. Some put a small piece of clear plastic (looks a bit like the clear caseback sticker) on the caseback to prevent it getting scratched, but even if that plastic sticker is put on first, STILL scratches can occur due to the huge PRESSURE engaged.

Now, I would just leave the scratches alone. You COULD use a ScotchBrite pad to refinish the MIDDLE, matte part of the caseback, but that is risky business since you would need to follow the fine satination lines perfectly to get the right look.

And if the caseback was scratched on the polished EDGE, you risk polishing over the matte surface in the middle, again messing up the finish!

So leave it alone, is my suggestion, and have RSC do it for you at the next service! After all, MORE scratches can come, and there is no sense in trying to remove them all the time!

[marshallr47]

Originally Posted by ken2276

Hi Ron. Thanks for the reply. I do not have pictures of it as its too small and my camera would not be able to capture it. But if i would buff it, would it still retain the satin factory finish?

Scotchbrite would work but you would need to be very careful. That's if you wanted to do it yourself. Otherwise take it to an AD and have them buff it out to include keeping the satin finish.