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Old 28 May 2013, 03:13 AM   #1
anglin_az
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Viewing watch etiquette

The other day while on vacation I stopped by a jeweler that had a couple of used Rolexes in his window display. In the market for a Sub, I popped in to take a look. It was a 1990's for around $4900. I glanced it over and found it in good condition. The time and date was off and not wound up so started to unscrew the crown. He kind of freaked and said confrontationaly, "why are you unscrewing it?". I replied so that I can see it function. He grabbed it out of my hand and wound it himself and gave it back to me.

I gave it back to him, thanked him and left. I started thinking about my other visits to AD's and remembered that some will set the time before handing me the watch while others will simply wind it. Normally, i check to see how smooth the crown goes in the date function and time function without being questioned. Is there some etiquette about viewing a watch that I don't know about?
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Old 28 May 2013, 03:16 AM   #2
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I don't think you did anything wrong.
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Old 28 May 2013, 03:19 AM   #3
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I would have asked first.
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Old 28 May 2013, 03:23 AM   #4
Sherwooddavid
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I would have asked first.
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Old 28 May 2013, 03:43 AM   #5
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The jeweler was rude.

Perhaps, you should have asked. It was after all his watch.

However, the jeweler should have simply asked you to let him wind the watch without being confrontational.
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Old 28 May 2013, 03:45 AM   #6
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Rude and wrong move by the jeweler, take your business elsewhere.
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Old 28 May 2013, 03:52 AM   #7
swils8610
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Jeweler was rude.


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Old 28 May 2013, 03:55 AM   #8
winrestpossoftware
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It's just a watch, not someones first born. If he's in the business of selling watches, allowing a customer handle it and perform it's basic functions isn't out of the ordinary.

That's like buying a car that the dealers refuses to let you test drive. The funny thing is that I bought my 2008 BMW M3 without test driving it, they wouldn't let me. Go figure!
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Old 28 May 2013, 03:55 AM   #9
Watchdog
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It would make me uncomfortable, and I would have left.
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Old 28 May 2013, 03:56 AM   #10
watchmaniac
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Just curious where the AD is located...
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Old 28 May 2013, 03:56 AM   #11
wohlfecc
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I had a sales woman freak out when I unscrewed the helium release on a Planet Ocean. She even followed up with a scolding: "don't ever open that one!"
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Old 28 May 2013, 03:59 AM   #12
Rashid.bk
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Some jewelers are uppity and think people don't know how to handle a nice watch like a Rolex.
They may also have a lot of traffic just coming to look, still that was rude of him and I'd be less inclined to buy. I guess it wouldn't hurt to ask in the future.
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Old 28 May 2013, 04:00 AM   #13
watchmaniac
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Once the jeweler totally freaked out and threatened to call the police when I walked out with the watch on my wrist without paying.......Just joking!!! LOL!!!
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Old 28 May 2013, 04:01 AM   #14
Rashid.bk
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Once the jeweler totally freaked out and threatened to call the police when I walked out with the watch on my wrist without paying.......Just joking!!! LOL!!!
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Old 28 May 2013, 04:03 AM   #15
anglin_az
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Just curious where the AD is located...
Santa Monica CA, down by the Promenade.
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Old 28 May 2013, 04:03 AM   #16
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The guy sounds like an idiot. If he's like that just because you were putting the watch through it's paces, how will he be if you have any issues with the watch? You probably dodged a bullet there.
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Old 28 May 2013, 04:06 AM   #17
Lucky777
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I would have asked first. For all he knew you didn't know what you were doing. Not saying he couldn't have handled it better, but I'm sure he deals with all types
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Old 28 May 2013, 04:10 AM   #18
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I would have asked first. For all he knew you didn't know what you were doing. Not saying he couldn't have handled it better, but I'm sure he deals with all types
Exactly what I meant.
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Old 28 May 2013, 04:17 AM   #19
adzman808
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this

Quote:
Originally Posted by MonBK View Post
I would have asked first.


and this


Quote:
Originally Posted by GradyPhilpott View Post
The jeweler was rude.
but the jeweller did wrong, he handled you very badly, never be rude to a customer

I also would of left the shop (sorry store)

if i'd asked first, and he said no, i'd have left the store
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Old 28 May 2013, 04:22 AM   #20
Vincent65
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I always ask first; it's not mine, after all. Sounds like he was rude though, so you did the right thing by walking, I think.
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Old 28 May 2013, 04:24 AM   #21
nauticajoe
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He was rude. Of course, it doesn't hurt to ask first.
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Old 28 May 2013, 04:33 AM   #22
joe100
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Ask first then play. Especially if it's a chrono.
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Old 28 May 2013, 04:33 AM   #23
landroverking
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I too don't think you did anything wrong. Must sales people worth anything would have done it for you.
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Old 28 May 2013, 04:50 AM   #24
AK797
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Did you go all Pretty Woman on him?
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Old 28 May 2013, 05:07 AM   #25
Chris B
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I too don't think you did anything wrong. Must sales people worth anything would have done it for you.
I agree
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Old 28 May 2013, 05:40 AM   #26
kilyung
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I never assume and always ask.
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Old 28 May 2013, 05:41 AM   #27
Nycturbovr6
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Did you go all Pretty Woman on him?
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Old 28 May 2013, 05:43 AM   #28
427shark
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IMO the Jewler was rude, but I also would have asked first
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Old 28 May 2013, 05:47 AM   #29
cop414
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I had a sales woman freak out when I unscrewed the helium release on a Planet Ocean. She even followed up with a scolding: "don't ever open that one!"
You CAN'T open that one because you'll let all of the helium out and it will need immediate service, don't you know that!!??
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Old 28 May 2013, 05:48 AM   #30
TonyD
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IMO the Jewler was rude, but I also would have asked first
Correct. Imagine how many people know zero about watches and would damage a movement with a date wheel interference or some such special function. Its a bad habit people get into... they get in cars and just start pushing buttons.
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