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Old 11 February 2008, 02:36 PM   #1
TonyD
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Rolex website: Worst website ever?

Am I just missing something? Slowest load times in history. I just want to see images and features of each model. Once I finally locate the one I want to see and I decide to "discover" it, it leads me to a very short list where only a few models and colors are shown. What if I want to see the watch in the exact color dial, bezel, bracelet etc combination?

Just horrible.....

Panorama? Three images of one color choice for each model? Is that really it?
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Old 11 February 2008, 02:51 PM   #2
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I don't like it at all- I usually google, flickr or ebay my way around to view a certain combo. As others have suggested, Rolex wants you to visit an AD to touch the watch and check out the selection. There's got to be a master 'list' for all dial/bezel/bracelet/metal combinations.

I've been trying to find a blue or black arabic jubilee dial for my 16030. The net is bone dry.

-Mike
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Old 11 February 2008, 03:01 PM   #3
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Not the greatest I agree...
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Old 11 February 2008, 03:10 PM   #4
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U mean it's up n runnin already?
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Old 11 February 2008, 04:03 PM   #5
frostie
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Rolex.com is undeniably one of the worst websites ever made. It's so hard to navigate when you are a beginner
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Old 11 February 2008, 07:08 PM   #6
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It's like pulling teeth, except slower.
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Old 11 February 2008, 07:10 PM   #7
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Quote:
Originally Posted by frostie View Post
Rolex.com is undeniably one of the worst websites ever made. It's so hard to navigate when you are a beginner
I will second that! And it's been much worse than it is now, but still it is very difficult to navigate!
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Old 11 February 2008, 07:19 PM   #8
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I just opened the Rolex website in the early year, when I first interested with Rollie. But now, never thinking to open that site again.
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Old 11 February 2008, 07:30 PM   #9
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The old site gave some great information. This one.........
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Old 11 February 2008, 07:34 PM   #10
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Ten years ago the site was real cool with easy to navigate and some cool working wallpapers
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Old 11 February 2008, 08:05 PM   #11
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I almost wrote an e-mail to Rolex. You know that things are bad when a 13 year old girl has a better MySpace page when you compare it to a company that is a leader in marketing and advertisement.
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Old 11 February 2008, 09:13 PM   #12
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Quote:
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The old site gave some great information. This one.........
I've never seen the old site. Was there huge difference? When did they change the site?
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Old 11 February 2008, 09:48 PM   #13
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The secret is...

The secret to the Rolex website is to painfully navigate your way around until you happen to stumble on the page you want and then... Bookmark it!

I can navigate the site easy because I have pages bookmarked the sub and seadweller pages

Sean
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Old 11 February 2008, 11:27 PM   #14
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I am glad I am not the only one. I thought I was missing something and couldn't believe how weak the website is. It has got to be one of the worst websites I have seen for ages.
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Old 11 February 2008, 11:53 PM   #15
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It's horrible. I agree.
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Old 11 February 2008, 11:56 PM   #16
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yep. terrible. every ad i tell it to, says the same thing. "rolex wants you in here"
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Old 12 February 2008, 12:08 AM   #17
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All high end watch sites over do it. They attempt to be above and better then the surfer, like an AD.
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Old 12 February 2008, 12:11 AM   #18
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www.tudorwatch.com/

Is a bit nifty, apart from music.
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Old 12 February 2008, 12:14 AM   #19
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Quote:
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I almost wrote an e-mail to Rolex. You know that things are bad when a 13 year old girl has a better MySpace page when you compare it to a company that is a leader in marketing and advertisement.
Hey vman....something we need to know? What are you doing on a 13 year old's myspace?
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Old 12 February 2008, 01:05 AM   #20
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Completely agree. It's horrible.
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Old 12 February 2008, 01:08 AM   #21
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Quote:
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The secret to the Rolex website is to painfully navigate your way around until you happen to stumble on the page you want and then... Bookmark it!
I tried that and Firefox brings me to the homepage, not the page I marked.
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Old 12 February 2008, 01:18 AM   #22
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Don't know how they justify the relatively sparse exhibition of their models on that site. I don't know if I'd buy a Rolex if I could only research the brand on their own website. It's pathetic.
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Old 12 February 2008, 01:18 AM   #23
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I tried that and Firefox brings me to the homepage, not the page I marked.
It is because of the way the website is set up.. Flash?? I have firefox also and what I did was do a google search, example Rolex Submariner and then go directly to the page and then bookmark it

here you go
Submariner

http://www.rolex.com/en/collection/r...el=M16610-0007

Seadweller
http://www.rolex.com/en/collection/r...el=M16600-0003

good luck

sean
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Old 16 February 2008, 03:22 PM   #24
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Small pictures, incomplete selection, hard navigating, misleading selections, sometimes the AD's don't list, etc. Aside from that, it's great...
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Old 16 February 2008, 03:53 PM   #25
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There has got to be a reason.....they aren't that stupid...there must be a marketing dept. or consultant that is looking after this, with a fairly massive budget, so there is a "marketing Ploy" here somewhere. I have my own website that is maintained by someone that kicks the Rolex site out of the park, & I am absolutely positive that my budget is diddly compared to Rolex (1 day compared to 1 year, at least).
Once again, would be nice to be able to get the reason from Rolex itself, but maybe that's part of the "mystery" ??...gha
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Old 16 February 2008, 03:54 PM   #26
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Hey vman....something we need to know? What are you doing on a 13 year old's myspace?
:
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Old 16 February 2008, 04:29 PM   #27
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WORST EVER! what were they thinking?
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Old 16 February 2008, 06:28 PM   #28
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They spend the money on RD and not on the website. If you have to read the website to learn about rolex, it just means they dont want your biz
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Old 17 February 2008, 12:42 AM   #29
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Talked to an AD (not my own), who said that they have such a limited selection of watches on the site in order to make a potential customer go to the AD to see the watches, and then buy one that is already there. They don't want their ADs having to order watches for customers, they want the ADs to sell what they're shipped.
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Old 17 February 2008, 12:46 AM   #30
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Quote:
Originally Posted by rpryan55 View Post
Talked to an AD (not my own), who said that they have such a limited selection of watches on the site in order to make a potential customer go to the AD to see the watches, and then buy one that is already there. They don't want their ADs having to order watches for customers, they want the ADs to sell what they're shipped.
What you said is really interesting and clever
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