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bgolfo · 21 April 2014, 02:00 AM

First off happy easter to everyone !

I have a rolex date model 34mm that was last serviced by rolex in 1992

I just got this watch about 6 or so months ago and i think i need to send it in for service as i can hear the rotor spin and it is quite loud.

Now for the question, I believe the watch has had the acrylic crystal changed since 1992 and I'm afraid it may not be an authentic Rolex crystal... so will RSC still service the watch ? I assume they will say they have change the crystal before they will service the watch

Thanks for helping the newbie

mike · 21 April 2014, 02:15 AM

Sure. Rolex replaces the crystal as a matter of service. Acryllic can develop stress cracks over time and are replaced by RSC.

bgolfo · 21 April 2014, 02:17 AM

Thanks for the help !

bgolfo · 21 April 2014, 02:23 AM

Ok everyone now here is my question, my father in law has 4 rolex all bought from an AD and his magnification seems more than mine but could that be because his are sapphire crystals and mine is acrylic ?

Reu · 21 April 2014, 03:26 AM

I'm not sure myself.

If you send it to RSC and they return it serviced and documented, regardless, you know you're good-to-go.

bgolfo · 21 April 2014, 04:59 AM

Good point, I just don't know if I should send it now or enjoy the watch for a couple years before I send it or just send it when it stops ticking

OysterDavid · 21 April 2014, 06:49 AM

The acrylic crystal is almost always replaced as part of a 'full' service regardless of whether it lands at the RSC or an independent shop. To my knowledge, I've never seen an up-charge for this replacement. The cost is nominal as compared to the sapphire version that incurs a cost of USD $100+.

Because it's a replaceable item, no RSC will 'demand' anything of you to service the watch if indeed the RSC is your destination of choice.

As for the rotor sound, if you're just wearing the watch, then the sound of the rotor should be minimal. If you're holding the watch in your hand and rotating it rapidly to accelerate the spin of the rotor, then it will make more noise under that condition. It's probably time for a service, but whether it needs to be done right away or in a year or so is probably dependent on your own financial resources and the timekeeping ability of the movement.

bgolfo · 21 April 2014, 08:02 AM

Thanks for all the help everyone

21 April 2014, 02:00 AM	#1
bgolfo "TRF" Member Join Date: Jan 2011 Real Name: Yoda Location: USA Watch: Rolex & Omega Posts: 196	RSC question First off happy easter to everyone ! I have a rolex date model 34mm that was last serviced by rolex in 1992 I just got this watch about 6 or so months ago and i think i need to send it in for service as i can hear the rotor spin and it is quite loud. Now for the question, I believe the watch has had the acrylic crystal changed since 1992 and I'm afraid it may not be an authentic Rolex crystal... so will RSC still service the watch ? I assume they will say they have change the crystal before they will service the watch Thanks for helping the newbie

21 April 2014, 02:15 AM	#2
mike "TRF" Member Join Date: Jul 2005 Posts: 22,682	Sure. Rolex replaces the crystal as a matter of service. Acryllic can develop stress cracks over time and are replaced by RSC.

21 April 2014, 02:17 AM	#3
bgolfo "TRF" Member Join Date: Jan 2011 Real Name: Yoda Location: USA Watch: Rolex & Omega Posts: 196	Thanks for the help !

21 April 2014, 02:23 AM	#4
bgolfo "TRF" Member Join Date: Jan 2011 Real Name: Yoda Location: USA Watch: Rolex & Omega Posts: 196	Ok everyone now here is my question, my father in law has 4 rolex all bought from an AD and his magnification seems more than mine but could that be because his are sapphire crystals and mine is acrylic ?

21 April 2014, 03:26 AM	#5
Reu Banned Join Date: Feb 2012 Location: London Posts: 1,152	I'm not sure myself. If you send it to RSC and they return it serviced and documented, regardless, you know you're good-to-go.

21 April 2014, 04:59 AM	#6
bgolfo "TRF" Member Join Date: Jan 2011 Real Name: Yoda Location: USA Watch: Rolex & Omega Posts: 196	Good point, I just don't know if I should send it now or enjoy the watch for a couple years before I send it or just send it when it stops ticking

21 April 2014, 06:49 AM	#7
OysterDavid Banned Join Date: Sep 2006 Location: S F Bay Area Posts: 621	The acrylic crystal is almost always replaced as part of a 'full' service regardless of whether it lands at the RSC or an independent shop. To my knowledge, I've never seen an up-charge for this replacement. The cost is nominal as compared to the sapphire version that incurs a cost of USD $100+. Because it's a replaceable item, no RSC will 'demand' anything of you to service the watch if indeed the RSC is your destination of choice. As for the rotor sound, if you're just wearing the watch, then the sound of the rotor should be minimal. If you're holding the watch in your hand and rotating it rapidly to accelerate the spin of the rotor, then it will make more noise under that condition. It's probably time for a service, but whether it needs to be done right away or in a year or so is probably dependent on your own financial resources and the timekeeping ability of the movement.

21 April 2014, 08:02 AM	#8
bgolfo "TRF" Member Join Date: Jan 2011 Real Name: Yoda Location: USA Watch: Rolex & Omega Posts: 196	Thanks for all the help everyone

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