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Perpetuator · 17 March 2008, 02:53 AM

I've heard good things about all three, but I have probably heard the best about Dallas. I will say, however, that the times I have called the Manhattan RSC, they were a bit snooty, whereas the Dallas reps seemed more pleasant and willing to help. Never had any experience with the Beverly Hills location.

Also, is it best to establish a history with one RSC and stick with them for subsequent services, or does this type of "relationship" not matter much?

mike · 17 March 2008, 03:40 AM

I have watches done by all three. If I had to pick one Beverly Hills would get my vote followed closely by Dallas.
Again that's just my experience, others I'm sure will have a different take.

neilgader · 17 March 2008, 04:15 AM

Haven't dealt with Dallas but I'm partial to BH because after NY declined to service my 1972 Red Sub, BH agreed to and did a wonderful job. I'm grateful to them. And they turned it around in under four weeks.

mike · 17 March 2008, 04:20 AM

Quote:

Originally Posted by neilgader

Haven't dealt with Dallas but I'm partial to BH because after NY declined to service my 1972 Red Sub, BH agreed to and did a wonderful job. I'm grateful to them. And they turned it around in under four weeks.

That was also my experience, yet Dallas took it in.

SPACE-DWELLER · 17 March 2008, 04:50 AM

The independant RSC in San Francisco would love to service and (and respect your request to keep the dial and hands original).

Best of luck whatever RSC you choose!

lildragon · 17 March 2008, 04:56 AM

I go with Dallas! But then again, I'm biased since I live here. =-)

Perpetuator · 18 March 2008, 07:20 AM

Any more thoughts on this?

bwalkerVintage · 18 March 2008, 07:51 AM

Bev. Hills worked great for me and customer service was great.

Paulie · 18 March 2008, 08:32 AM

Quote:

Originally Posted by mike

I have watches done by all three. If I had to pick one Beverly Hills would get my vote followed closely by Dallas.
Again that's just my experience, others I'm sure will have a different take.

Can't go wrong following Mike's advice! Though next time I'm going to try the Chicago independent.

Boopie · 18 March 2008, 02:58 PM

I had only one service, and had it done last summer at the BH RSC. I thought they did a good job (in about 4 weeks' time). The watch looked brand-new. I called Dallas just for fun, and they said they would give me a Tudor "loaner" to wear while my Rolex was in the shop. In the end I decided to go with BH because I could personally drop it off and pick it up (too reluctant to mail it anywhere). I really missed the watch while it was gone, though, and a loaner would have been nice.

Green Sub · 18 March 2008, 03:35 PM

I've used Dallas once and NYC once in the past. My next service will be at Dallas.

vh_bu98 · 19 March 2008, 11:25 AM

I've been to the Dallas RSC for a regulation and I like them. Then again, I can drive there.

sleedawg · 11 April 2008, 03:44 PM

Vote for the SF Rolex Service Center for the best.

17 March 2008, 02:53 AM	#1
Perpetuator "TRF" Member Join Date: Jun 2007 Real Name: Rob Location: California Posts: 489	The Best US RSC: NY, BH, or Dallas? I've heard good things about all three, but I have probably heard the best about Dallas. I will say, however, that the times I have called the Manhattan RSC, they were a bit snooty, whereas the Dallas reps seemed more pleasant and willing to help. Never had any experience with the Beverly Hills location. Also, is it best to establish a history with one RSC and stick with them for subsequent services, or does this type of "relationship" not matter much?

17 March 2008, 04:50 AM	#5
SPACE-DWELLER "TRF" Member Join Date: Apr 2007 Real Name: Bo Location: Denmark Watch: Rolex, of course! Posts: 22,436	The independant RSC in San Francisco would love to service and (and respect your request to keep the dial and hands original). Best of luck whatever RSC you choose! __________________ With kind regards, Bo LocTite 221: The Taming Of The Screw...

17 March 2008, 03:40 AM	#2
mike "TRF" Member Join Date: Jul 2005 Posts: 22,682	I have watches done by all three. If I had to pick one Beverly Hills would get my vote followed closely by Dallas. Again that's just my experience, others I'm sure will have a different take.

17 March 2008, 04:15 AM	#3
neilgader "TRF" Member Join Date: Jan 2008 Real Name: Neil Gader Location: Studio City Watch: Rolex 1680 Red Sub Posts: 153	Haven't dealt with Dallas but I'm partial to BH because after NY declined to service my 1972 Red Sub, BH agreed to and did a wonderful job. I'm grateful to them. And they turned it around in under four weeks.

17 March 2008, 04:56 AM	#6
lildragon "TRF" Member Join Date: Oct 2007 Real Name: Huang Location: Texas Watch: LV Submariner Posts: 216	I go with Dallas! But then again, I'm biased since I live here. =-)

18 March 2008, 07:20 AM	#7
Perpetuator "TRF" Member Join Date: Jun 2007 Real Name: Rob Location: California Posts: 489	Any more thoughts on this?

18 March 2008, 07:51 AM	#8
bwalkerVintage Banned Join Date: Feb 2007 Real Name: Brendan Location: Cougar Country Posts: 825	Bev. Hills worked great for me and customer service was great.

18 March 2008, 02:58 PM	#10
Boopie "TRF" Member Join Date: Aug 2007 Location: Beverly Hills, CA Watch: Yachtmaster Posts: 3,985	I had only one service, and had it done last summer at the BH RSC. I thought they did a good job (in about 4 weeks' time). The watch looked brand-new. I called Dallas just for fun, and they said they would give me a Tudor "loaner" to wear while my Rolex was in the shop. In the end I decided to go with BH because I could personally drop it off and pick it up (too reluctant to mail it anywhere). I really missed the watch while it was gone, though, and a loaner would have been nice.

18 March 2008, 03:35 PM	#11
Green Sub Member Join Date: Mar 2008 Real Name: Barry Location: Acworth, GA USA Posts: 622	I've used Dallas once and NYC once in the past. My next service will be at Dallas.

19 March 2008, 11:25 AM	#12
vh_bu98 "TRF" Member Join Date: Nov 2006 Real Name: Vu Location: Dallas area Watch: Platinum YM Posts: 2,646	I've been to the Dallas RSC for a regulation and I like them. Then again, I can drive there.

11 April 2008, 03:44 PM	#13
sleedawg "TRF" Member Join Date: Nov 2007 Location: Nor Cal Posts: 383	Vote for the SF Rolex Service Center for the best.

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