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djtheot · 18 February 2015, 06:47 PM

I managed to track down a Hulk at an AD in the UK. As I have posted before I am looking at a Hulk, DSSD (Deep sea) or Blusey as my next acquisition. I get to the store and the AD has to retrieve the watch from the safe as they have just come in and not even made it to the window. The watch in its coffin comes up we take it out, put it on my wrist and I think that it is lovely except for the dust on the glass, which I try and wipe off, however it does not come off and on closer inspection its not on the glass, its actually under the glass on the dial. Its not small either, very noticeable, AD said she has never seen that before and I was surprised it made it out of quality control at Rolex.

Anyone seen that before?

MonBK · 18 February 2015, 06:54 PM

Yes, many times

Minimalist · 18 February 2015, 06:56 PM

That's bloody shocking! I was in central London Monday, and hardly any of the ADs I went in had the hulk, only one had it,and that one had just come in that morning.

djtheot · 18 February 2015, 07:32 PM

This was last week Minimalist, they had two actually, can DM you the AD if you want?

travisb · 18 February 2015, 09:56 PM

I've had this happen twice. Once with an Explorer 214270 and once with a Breitling Navitimer. I noticed it after purchasing and returned the watch both times.

toph · 18 February 2015, 09:58 PM

Yes, but never on a rolex funnily enough

AK797 · 18 February 2015, 10:11 PM

Yes, even saw one on a YG GMTc recently.

brandrea · 18 February 2015, 10:16 PM

I haven't seen this before. Interesting that this could happen considering the high level of cleanliness and quality control that Rolex puts into making every watch.

xjeeunitx · 18 February 2015, 10:55 PM

It happens and it's an easy fix.

Minimalist · 18 February 2015, 11:01 PM

Quote:

Originally Posted by djtheot

This was last week Minimalist, they had two actually, can DM you the AD if you want?

Thanks bud, but I was just looking, not buying. Who is your local AD?

AllFlexZone · 18 February 2015, 11:01 PM

they don't put it together in a dust free environment. they just hope for the best or no one notice i guess.

subtona · 18 February 2015, 11:12 PM

Quote:

Originally Posted by xjeeunitx

It happens and it's an easy fix.

Should be an easy fix, but where humans are involved, error is possible.

Not something I would take for granted.

MonBK · 18 February 2015, 11:13 PM

Quote:

Originally Posted by AllFlexZone

they don't put it together in a dust free environment. they just hope for the best or no one notice i guess.

Sure they do but mistakes can happen.

77T · 18 February 2015, 11:33 PM

It's rare in a new one, but within the error rate of QC via human inspection. Maybe something a robot could do better? I mean the visual inspections...

c41006 · 19 February 2015, 12:13 AM

Happened to me with my first Sub.

c41006 · 18 April 2015, 07:41 AM

Just bought a GMT IIc that is about 4 years old and there are 4 dust particles I have found so far.

dysondiver · 18 April 2015, 07:47 AM

bet its a small percentage over all , but if your only buying one , and its that one ,,,,, not a good result.

skeen · 18 April 2015, 07:57 AM

My sub had a spec of dust in it when I bought it. Took it to Rolex in London and they resolved it while I waited.

Old Expat Beast · 18 April 2015, 08:01 AM

It's probably dandruff.

Vaxe · 18 April 2015, 08:03 AM

Every Rolex I was keen on purchasing, and inspected in detail, had a quality issue.
Had to lower my standards, otherwise I'd never get to enjoy them!

Dust/stain on dial, misaligned dial to rehault, scratched hands, oversprayed hands (common on the EXP and GMT), etc.

watchnutty · 18 April 2015, 08:11 AM

yeah if I saw any of these things I wouldn't buy or ask for a different one. I bet Rolex is pretty good about fixing these issues after you buy though.

handsfull · 18 April 2015, 08:13 AM

Quote:

Originally Posted by MonBK

Yes, many times

+1

Quote:

Originally Posted by Old Expat Beast

It's probably dandruff.

This. Funny as it sounds, I wear a hairnet when working on any watches.

andrewd · 18 April 2015, 10:46 AM

How was the cyclops magnification? Hulks and BLNRs seem to have a high proportion of the non-magnifying cyclops lately.

Trailblazer · 18 April 2015, 12:56 PM

I had a tiny speck found on the inner side of the glass of my SDC and was immediately taken aback. Something I believe its a huge slip for the QC of the brand..I had to walk out and ponder for a while, consulted a dear friend on this and was told he had the same happened to him, though he had that fixed due to his OCD. He assured me its nothing major and not compromising on its performance.

I went back and purchased the watch after further thoughts, settling within if I could live with that speck. Well its a slip and I accepted it.

My pal told me I could bring it back to RSC to have it removed but having the case opened by more humans might just open the dear watch to more errors, which I rather not.

That speck is still obvious to me but I love my sdc for sure!

jhcam8 · 19 April 2015, 02:38 AM

With a PAM, but not a Rolex.

padi56 · 19 April 2015, 03:03 AM

Quote:

Originally Posted by djtheot

I managed to track down a Hulk at an AD in the UK. As I have posted before I am looking at a Hulk, DSSD (Deep sea) or Blusey as my next acquisition. I get to the store and the AD has to retrieve the watch from the safe as they have just come in and not even made it to the window. The watch in its coffin comes up we take it out, put it on my wrist and I think that it is lovely except for the dust on the glass, which I try and wipe off, however it does not come off and on closer inspection its not on the glass, its actually under the glass on the dial. Its not small either, very noticeable, AD said she has never seen that before and I was surprised it made it out of quality control at Rolex.

Anyone seen that before?

Well when any manufacturer makes around 900000 units a year there will be a tiny amount with things like a spec of fluff under crystal but a very easy fix.

tkerrmd · 19 April 2015, 03:24 AM

Quote:

Originally Posted by djtheot

I managed to track down a Hulk at an AD in the UK. As I have posted before I am looking at a Hulk, DSSD (Deep sea) or Blusey as my next acquisition. I get to the store and the AD has to retrieve the watch from the safe as they have just come in and not even made it to the window. The watch in its coffin comes up we take it out, put it on my wrist and I think that it is lovely except for the dust on the glass, which I try and wipe off, however it does not come off and on closer inspection its not on the glass, its actually under the glass on the dial. Its not small either, very noticeable, AD said she has never seen that before and I was surprised it made it out of quality control at Rolex.

Anyone seen that before?

it happens, just get another one

Peter99 · 19 April 2015, 03:38 AM

I recall talking to a Bexley Rolex tech some years ago who said in lab testing of Rolex watches under different atmospheric pressures proved that it was easier to keep water out of a watch than fine dust.
Just wonder were this watch has been?

18 February 2015, 06:47 PM	#1
djtheot "TRF" Member Join Date: Jan 2008 Location: UK Watch: Rolex GMT IIC Posts: 614	Quality control I managed to track down a Hulk at an AD in the UK. As I have posted before I am looking at a Hulk, DSSD (Deep sea) or Blusey as my next acquisition. I get to the store and the AD has to retrieve the watch from the safe as they have just come in and not even made it to the window. The watch in its coffin comes up we take it out, put it on my wrist and I think that it is lovely except for the dust on the glass, which I try and wipe off, however it does not come off and on closer inspection its not on the glass, its actually under the glass on the dial. Its not small either, very noticeable, AD said she has never seen that before and I was surprised it made it out of quality control at Rolex. Anyone seen that before?

18 February 2015, 09:58 PM	#6
toph "TRF" Member Join Date: Apr 2008 Real Name: ChrisTOPHer Location: Sydney Watch: Rolex, Brellum, Posts: 12,601	Yes, but never on a rolex funnily enough __________________ "Where no counsel is the people fall, but in the multitude of counselors there is safety." Member No.# 11795

18 February 2015, 11:33 PM	#14
77T 2024 SubLV41 Pledge Member Join Date: Dec 2010 Real Name: PaulG Location: Georgia Posts: 41,922	It's rare in a new one, but within the error rate of QC via human inspection. Maybe something a robot could do better? I mean the visual inspections... __________________ Does anyone really know what time it is?

18 February 2015, 06:54 PM	#2
MonBK Banned Join Date: Nov 2010 Location: Kingstown Posts: 58,279	Yes, many times

18 February 2015, 06:56 PM	#3
Minimalist "TRF" Member Join Date: Oct 2014 Location: London Posts: 1,221	That's bloody shocking! I was in central London Monday, and hardly any of the ADs I went in had the hulk, only one had it,and that one had just come in that morning.

18 February 2015, 07:32 PM	#4
djtheot "TRF" Member Join Date: Jan 2008 Location: UK Watch: Rolex GMT IIC Posts: 614	This was last week Minimalist, they had two actually, can DM you the AD if you want?

18 February 2015, 09:56 PM	#5
travisb 2024 SubLV41 Pledge Member Join Date: Aug 2009 Real Name: Travis Location: FL / NYC Watch: Yes.. Posts: 33,419	I've had this happen twice. Once with an Explorer 214270 and once with a Breitling Navitimer. I noticed it after purchasing and returned the watch both times.

18 February 2015, 10:11 PM	#7
AK797 2024 Pledge Member Join Date: Feb 2010 Real Name: Neil Location: UK Watch: ing ships roll in Posts: 59,368	Yes, even saw one on a YG GMTc recently.

18 February 2015, 10:16 PM	#8
brandrea 2024 SubLV41 Pledge Member Join Date: Jul 2013 Real Name: Brian (TBone) Location: canada Watch: es make me smile Posts: 77,806	I haven't seen this before. Interesting that this could happen considering the high level of cleanliness and quality control that Rolex puts into making every watch.

18 February 2015, 10:55 PM	#9
xjeeunitx 2024 Pledge Member Join Date: Aug 2008 Posts: 5,468	It happens and it's an easy fix.

18 February 2015, 11:01 PM	#11
AllFlexZone Banned Join Date: Nov 2014 Location: San Francisco, CA Posts: 113	they don't put it together in a dust free environment. they just hope for the best or no one notice i guess.

19 February 2015, 12:13 AM	#15
c41006 "TRF" Member Join Date: Jan 2015 Real Name: Joshua Location: Atlanta Watch: Pelagos Posts: 7,933	Happened to me with my first Sub.

18 April 2015, 07:41 AM	#16
c41006 "TRF" Member Join Date: Jan 2015 Real Name: Joshua Location: Atlanta Watch: Pelagos Posts: 7,933	Just bought a GMT IIc that is about 4 years old and there are 4 dust particles I have found so far.

18 April 2015, 07:47 AM	#17
dysondiver "TRF" Member Join Date: Jul 2010 Real Name: tom Location: northern ireland Watch: my fins Posts: 10,063	bet its a small percentage over all , but if your only buying one , and its that one ,,,,, not a good result.

18 April 2015, 07:57 AM	#18
skeen "TRF" Member Join Date: May 2008 Location: London Posts: 434	My sub had a spec of dust in it when I bought it. Took it to Rolex in London and they resolved it while I waited.

18 April 2015, 08:01 AM	#19
Old Expat Beast TRF Moderator & 2024 SubLV41 Patron Join Date: Jul 2013 Real Name: Adam Location: Far East Watch: Golden Tuna Posts: 28,794	It's probably dandruff.

18 April 2015, 08:03 AM	#20
Vaxe "TRF" Member Join Date: Jul 2011 Location: Austin TX Posts: 2,122	Every Rolex I was keen on purchasing, and inspected in detail, had a quality issue. Had to lower my standards, otherwise I'd never get to enjoy them! Dust/stain on dial, misaligned dial to rehault, scratched hands, oversprayed hands (common on the EXP and GMT), etc.

18 April 2015, 08:11 AM	#21
watchnutty "TRF" Member Join Date: Apr 2015 Location: Florida Posts: 347	yeah if I saw any of these things I wouldn't buy or ask for a different one. I bet Rolex is pretty good about fixing these issues after you buy though.

18 April 2015, 10:46 AM	#23
andrewd "TRF" Member Join Date: Jan 2014 Location: USA Posts: 360	How was the cyclops magnification? Hulks and BLNRs seem to have a high proportion of the non-magnifying cyclops lately.

18 April 2015, 12:56 PM	#24
Trailblazer "TRF" Member Join Date: Mar 2010 Real Name: Cab Location: A small world Watch: es Posts: 776	I had a tiny speck found on the inner side of the glass of my SDC and was immediately taken aback. Something I believe its a huge slip for the QC of the brand..I had to walk out and ponder for a while, consulted a dear friend on this and was told he had the same happened to him, though he had that fixed due to his OCD. He assured me its nothing major and not compromising on its performance. I went back and purchased the watch after further thoughts, settling within if I could live with that speck. Well its a slip and I accepted it. My pal told me I could bring it back to RSC to have it removed but having the case opened by more humans might just open the dear watch to more errors, which I rather not. That speck is still obvious to me but I love my sdc for sure!

19 April 2015, 02:38 AM	#25
jhcam8 "TRF" Member Join Date: May 2011 Real Name: Jim Location: SE MI, USA Watch: Sub C Posts: 2,068	With a PAM, but not a Rolex.

19 April 2015, 03:38 AM	#28
Peter99 2024 SubLV41 Pledge Member Join Date: Dec 2012 Location: London Watch: 116610LN & 214270 Posts: 493	I recall talking to a Bexley Rolex tech some years ago who said in lab testing of Rolex watches under different atmospheric pressures proved that it was easier to keep water out of a watch than fine dust. Just wonder were this watch has been?

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