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Old 11 April 2015, 12:56 PM   #1
jldc
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39mm Explorer I needs service

My Explorer needs service. It is running way slow. It's about 3 and a half years old and was purchased through a trusted seller on TRF.

Should I send it to an RSC or some other watchmaker/repair place?
I have used ABC Watchwerks with good results on an older, non-Rolex watch.

If an RSC does it matte which one? I live 100 miles from Dallas, but would likely have to ship it in any case.

I am leaning toward just shipping it to the RSC in Dallas unless anybody has a strong recommendation otherwise.

L
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Old 11 April 2015, 12:58 PM   #2
Jason71
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Send it to ABC.......IMHO
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Old 11 April 2015, 02:05 PM   #3
joe100
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Strong recommendation, no, but an Indy will charge less
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Old 11 April 2015, 02:13 PM   #4
kilyung
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Depends on what you want. An indy will do just as good a job (Vanessa, Rik, ABC, etc) and a little cheaper but the warranty will be with them. RSC will be a little more expensive but will include a world wide warranty.
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Old 11 April 2015, 07:16 PM   #5
roklee
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Rsc
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Old 11 April 2015, 07:37 PM   #6
Jannal
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Rsc
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Old 11 April 2015, 11:39 PM   #7
Exhausted
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I would lean to rsc but again my local one in Toronto seems to have a good reputation.
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Old 12 April 2015, 12:43 AM   #8
ec51
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With an indy like Rik, you know who will be working on your watch and can call and speak with him anytime. With the RSC you have no idea who that might be. With NYC it could be the resident intern.
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Old 12 April 2015, 01:24 AM   #9
watchwatcher
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At only 3 1/2 years, are you sure it needs a full service. I would get it looked at by a good independent first and go from there.
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Old 12 April 2015, 01:41 AM   #10
FTX I
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Quote:
Originally Posted by watchwatcher View Post
At only 3 1/2 years, are you sure it needs a full service. I would get it looked at by a good independent first and go from there.
^This.
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Old 12 April 2015, 03:38 AM   #11
Chewbacca
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Quote:
Originally Posted by jldc View Post
My Explorer needs service. It is running way slow. It's about 3 and a half years old and was purchased through a trusted seller on TRF.

Should I send it to an RSC or some other watchmaker/repair place?
I have used ABC Watchwerks with good results on an older, non-Rolex watch.

If an RSC does it matte which one? I live 100 miles from Dallas, but would likely have to ship it in any case.

I am leaning toward just shipping it to the RSC in Dallas unless anybody has a strong recommendation otherwise.

L
was it new from a TS or a used purchase from a TS? The watch was officially released in 2010 so it could be right in on the 5yr service requirement. I'd go RSC and take the 2yr INTL warranty in that case.

Quote:
Originally Posted by watchwatcher View Post
At only 3 1/2 years, are you sure it needs a full service. I would get it looked at by a good independent first and go from there.
depends on the original sale date.
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Old 12 April 2015, 04:00 AM   #12
jldc
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Quote:
Originally Posted by ec51 View Post
With an indy like Rik, you know who will be working on your watch and can call and speak with him anytime. With the RSC you have no idea who that might be. With NYC it could be the resident intern.
Even though I live in Texas, I would likely have to ship to Dallas. However, in just over two weeks I will be in NYC for several days. It sounds like dropping it by the RSC on 5th avenue isn't such a good idea?

L
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