Not happy

[malarky_hk]

Got my BNIB 5711 about a month ago and have been wearing it in rotation. Decided to finally time and check the accuracy. Over the past two days the results have been disappointing -24 seconds over 24 hours. WTF?!

I'm sure the watch hasn't accidentally been magnetizated as it has never been placed near any possible source.

Really disappointed with all the claims of the PP seal; and for Patek to fail on such a fundamental requirement of a time piece is not good.

Now I have to take it in to get it regulated. Augh! Anyone have any idea of how long this will take?

[lock0ut]

Buckle up....you may be waiting a while. I would suggest a little aside with the AD to see if they can expedite the service.

[subtona]

i would put some miles on it before i sent it away… could be a break in period would do it well. also make sure you give it full wind.

i would wear it for another month and at the end, strap it on for a solid week and see what the results are… leave no stone unturned before sending it away

[texex91]

Mark

Very sorry to hear about this and knowing how long PP service takes won't make it better. Let's hope it can work itself out.

[watchucallit]

Is it +24 seconds ? You could attempt to demagnetize to see if that is it. The watch could have been magnetized when it was shipped or even during an unexpected exposure to something magnetic.

[Rcg412]

Demagnetize. Could be anything

[Presa canary]

That'd annoy me as well... Being how long it'll be on vacation for, I'd just wear it.

[watchucallit]

Even during shipment from Switzerland to HK--- could have been next to something that may have magnetized it.

Originally Posted by watchucallit

Is it +24 seconds ? You could attempt to demagnetize to see if that is it. The watch could have been magnetized when it was shipped or even during an unexpected exposure to something magnetic.

[GB-man]

Ugh sorry to hear that. My 5711 arrived with a misaligned marker, which I've franky seen on a number of them posted here and elsewhere. I sent it back immediately and was promised a 5 week turnaround, two weeks in.

If that's the case I will be happy, I'm not holding my breath.

End of the day, I love patek and that's unlikely to change.

[Passionata]

I doubt It s magnetized that d cause higher inaccuracy ,It just need to be regulated ,count with 4-5 weeks.i d wait a little more It may other problems should be fixed.my cal 240 is extremly accurate 1-2s difference weekly except i left face up than makes plus 12s/day,but i don t worry at all ,may will send for regulation before the warranty expires .

[Cru Jones]

It's a mechanical device and has a warranty for a reason. A little bad luck, but no big deal. Seems like wearing it for a week straight would be the way to go before sending it off.

My Swatch Sistem51 is incredibly accurate, but that doesn't mean I would compare it to a Patek. Accuracy can be fixed... A Patek will always be a Patek.....

[conkers]

Sorry to hear that but good excuse to buy another PP to make the wait more bearable!

[de66]

Originally Posted by subtona

i would put some miles on it before i sent it away… could be a break in period would do it well. also make sure you give it full wind.

i would wear it for another month and at the end, strap it on for a solid week and see what the results are… leave no stone unturned before sending it away

This is an option worth considering. However, I would stop by the AD first and show the watch and time. I would suggest to wear it for one week without adjusting the time of course. Then after one week return it to the AD (if you can part with your watch for so long of course) and let him run it on a winder for one week so that he can confirm you are not exaggarating.

Originally Posted by watchucallit

Even during shipment from Switzerland to HK--- could have been next to something that may have magnetized it.

Possible but not likely. Normally Patek sends their shipments as valuable cargo, usually by air. These shipments are specially packaged and transported separately both for security and insurance reasons. That "something" would have to be an industrial strength magnet for it to affect a valuable cargo shipment.

Originally Posted by Passionata

I doubt It s magnetized that d cause higher inaccuracy ,It just need to be regulated ,count with 4-5 weeks.i d wait a little more It may other problems should be fixed.my cal 240 is extremly accurate 1-2s difference weekly except i left face up than makes plus 12s/day,but i don t worry at all ,may will send for regulation before the warranty expires .

I think so too, the source of the trouble seems to be more related to its regulation. I fact I cannot remember the last watch where magnetization was a reason for high inaccuracy.

Originally Posted by Cru Jones

It's a mechanical device and has a warranty for a reason. A little bad luck, but no big deal. Seems like wearing it for a week straight would be the way to go before sending it off.

My Swatch Sistem51 is incredibly accurate, but that doesn't mean I would compare it to a Patek. Accuracy can be fixed... A Patek will always be a Patek.....

Agree with this. Manually produced artworks may always seem flawless at first glance but the manual finishing and labour give it that unique special something. I know its hardly the same but stamps or dollar bills with flaws are highly sought after. A watch with a small flaw or scratches makes me know that I am wearing something that has a long standing tradition. Similar to hand made/finished cars, shirts, shoes.

I do understand your concern though (OP), and I also feel that at this end of the game we can expect and demand the best to our satisfaction. If there are any imperfections to a new top quality item I would want then to be caused by me. Thats what I call building up the relationship between me and my watch: we share the same scars (and they are painful, lol)

[erics]

My brand new 5712r is loosing 3-5 seconds per day. My watch maker asked me how i left it at night. I said on the side. He said to keep it face flat down or up. But not on the side. Apparently positioning when you don't wear it can have a great impact on time keeping.

[lapince]

Sometimes I had 8-10 seconds in 1 hour, but if to see the whole day/week it's quite accurate as it auto balances itself, so judging on just 1 day is a little weak, see the result on the long term

[Melvin_arnold]

Sorry to hear that I too would certainly be disappointed if I was in your shoes

[RussW]

I would definitely get that seen to. Is it consistent in number of seconds lost per day? Hopefully a relatively quick fix to have it regulated properly.

[Passionata]

Originally Posted by erics

My brand new 5712r is loosing 3-5 seconds per day. My watch maker asked me how i left it at night. I said on the side. He said to keep it face flat down or up. But not on the side. Apparently positioning when you don't wear it can have a great impact on time keeping.

Very interesting ,as i said mine is like an atomic clock except dial up,Lapince tested his cal 240 too with the same results as mine,since i never store my watch dial up due to the metal bracelet i m really satisfied with its accuracy

[malarky_hk]

Ugh! 4-5 weeks just to regulate a watch?!

I think this will be my first and last Patek.

[Chasseur]

Originally Posted by malarky_hk

Ugh! 4-5 weeks just to regulate a watch?!

I think this will be my first and last Patek.

don't say that
first of all, go to your AD to make a statement

[benlee]

Originally Posted by malarky_hk

Ugh! 4-5 weeks just to regulate a watch?!

I think this will be my first and last Patek.

Sorry to hear. Maybe you can ask your AD to do something.

Damn... PP watches are a real pain to service ( the waiting part ). I hope mine doesn't break down anytime soon.

[Racerdj]

Originally Posted by subtona

i would put some miles on it before i sent it away… could be a break in period would do it well. also make sure you give it full wind.

i would wear it for another month and at the end, strap it on for a solid week and see what the results are… leave no stone unturned before sending it away

My thoughts too. I hope in any case your problem is quickly resolved. My three are extremely accurate. (+/- 1 sec/day)

[malarky_hk]

Ok maybe I'll give it another week or so and see what that yields. Hope you guys are correct and it just needs some more wrist time to settle things down.

[watchucallit]

My 5164 looses a couple of seconds a day while wearing but if i put on its face at night it catches up..so over time it is almost spot on. THe position can affect timekeeping of any mechanical watch. If you read watch reviews they sometimes list the accuracy in various positions. Many will distinguish between accuracy and precision--- the later being the variation in timekeeping regardless of position. So if a watch is +5 sec per day regardless of position it would be considered highly precise.

In terms of magnetization --- I agree this is not the mostly explanation but it is so simple to see-- and if it is you saved yourself a lot of time and agony. You can test by putting watch near a compass.

Originally Posted by erics

My brand new 5712r is loosing 3-5 seconds per day. My watch maker asked me how i left it at night. I said on the side. He said to keep it face flat down or up. But not on the side. Apparently positioning when you don't wear it can have a great impact on time keeping.

[iazrollie]

Originally Posted by malarky_hk

Ok maybe I'll give it another week or so and see what that yields. Hope you guys are correct and it just needs some more wrist time to settle things down.

You may want to wind it up and wear it everyday. Sometime when I wind it, but don't wear it, the watch stops.

[RUK]

Almost half a min a day is a lot!
I'd give it a full manual wind and wear it for a week and see how it goes. A new watch should be oiled just right and I won't expect the oils to have dried out at this stage so a running in period shouldn't be needed.

Patek seal is meant to test the final finished watch extensively for accuracy. I'd ask for a quick turnaround and the first service for to be free :)


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[red1108nyc]

Originally Posted by malarky_hk

Got my BNIB 5711 about a month ago and have been wearing it in rotation. Decided to finally time and check the accuracy. Over the past two days the results have been disappointing -24 seconds over 24 hours. WTF?!

I'm sure the watch hasn't accidentally been magnetizated as it has never been placed near any possible source.

Really disappointed with all the claims of the PP seal; and for Patek to fail on such a fundamental requirement of a time piece is not good.

Now I have to take it in to get it regulated. Augh! Anyone have any idea of how long this will take?

Don't think it is magnetized because if it is, it is usually faster and not slower. I would give it some more time and see how it works out. Hope all works out to your liking.

[soundserious]

Do you store it on a winder?

[watchucallit]

I am sorry i did not see it was minus 24… OK agree magnetized would be faster.

Originally Posted by red1108nyc

Don't think it is magnetized because if it is, it is usually faster and not slower. I would give it some more time and see how it works out. Hope all works out to your liking.

[Hairdude1]

Originally Posted by red1108nyc

Don't think it is magnetized because if it is, it is usually faster and not slower. I would give it some more time and see how it works out. Hope all works out to your liking.

agreed