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JohnnyNoDate · 24 October 2015, 12:12 PM

I noticed this evening that one of my deployment clasp buttons had fallen off.

Does anyone have experience getting this replaced at AP?

I'm hoping for a quick in-house fix and not a 3 month turn-around to Florida for such a small part...

Any thoughts?

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Views: 164
Size: 75.9 KB

singe89 · 24 October 2015, 12:54 PM

Ive seen this only once before. I'm sure APSC Clearwater can fix it in much less than a 3 month turnaround. If you still have to get the B1 test I would send it in and get it all done at the same time. Otherwise, If they are willing to send the parts I would just fix it myself.

Starguru · 24 October 2015, 01:12 PM

Happened to mine too. I called the Florida service center and they will fix it when I send it in for the 2 year checkup.

ELITEVIDEOGAMES · 24 October 2015, 01:51 PM

Happened to me (I am in NY). I called the boutique and they let me know when to come in and fixed it on the spot while they gave me a a glass of champagne and let me try on other models. Was a great experience ! I am sure they will treat you the same at service or if possible a boutique. It's a known issue BTW as confirmed by the watchmaker I spoke to.

Dickson Lim · 24 October 2015, 09:24 PM

It's not an uncommon issue but have since been fixed in the later batch.

RHIII · 24 October 2015, 11:11 PM

Quote:

Originally Posted by Dickson Lim

It's not an uncommon issue but have since been fixed in the later batch.

this ---

It is quite common -- those small screws seem to loosen quite easily.

No doubt some Loctite or something similar has been added moving forward. (Which is probably what they'll do when you send it in...)

24 October 2015, 12:12 PM	#1
JohnnyNoDate "TRF" Member Join Date: May 2015 Location: USA Posts: 357	Lost Deployment Clasp Button 15202 I noticed this evening that one of my deployment clasp buttons had fallen off. Does anyone have experience getting this replaced at AP? I'm hoping for a quick in-house fix and not a 3 month turn-around to Florida for such a small part... Any thoughts?

24 October 2015, 09:24 PM	#5
Dickson Lim "TRF" Member Join Date: Sep 2010 Location: planet Posts: 1,517	It's not an uncommon issue but have since been fixed in the later batch. __________________ Dream the impossible, and make it possible!

24 October 2015, 12:54 PM	#2
singe89 "TRF" Member Join Date: Oct 2011 Real Name: Jim Location: Orange County, CA Watch: Rolex, AP & Patek Posts: 3,752	Ive seen this only once before. I'm sure APSC Clearwater can fix it in much less than a 3 month turnaround. If you still have to get the B1 test I would send it in and get it all done at the same time. Otherwise, If they are willing to send the parts I would just fix it myself.

24 October 2015, 01:12 PM	#3
Starguru "TRF" Member Join Date: Aug 2014 Location: VA Posts: 238	Happened to mine too. I called the Florida service center and they will fix it when I send it in for the 2 year checkup.

24 October 2015, 01:51 PM	#4
ELITEVIDEOGAMES "TRF" Member Join Date: Jan 2012 Real Name: Tom Location: Long Island NY Watch: me sell games Posts: 1,898	Happened to me (I am in NY). I called the boutique and they let me know when to come in and fixed it on the spot while they gave me a a glass of champagne and let me try on other models. Was a great experience ! I am sure they will treat you the same at service or if possible a boutique. It's a known issue BTW as confirmed by the watchmaker I spoke to.

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