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Old 10 July 2016, 09:37 AM   #1
Patek Philippe
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Offered by the Authorised Dealer

Recently I have been tempting by the beauty of The great nautilus 5712 blue dial. So I put my name on the waiting list at the AD in Bangkok about 3 weeks ago.

I was called this morning about the incoming of the beautiful 5712.

But....the thing is I was told (kind of being forced) to buy the 5712 together with the Hublot Classic fusion which I have never had my eyes on the model and the brand. If I do not agree on the offer, 5712 would be offered to the other customers.


Just curious, as I never have an experience buying Nautilus with an Ad. Is this a normal procedure for an AD to deal with such a rare and hot item like a Nautilus? Has anyone experience the same situation?

Should I go for it or pass this beauty because I don't like being forced to buy another watch that I am not interested?

PS.. the price I was offered was the full list price, no discount, or whatsoever that makes me feel a little better about the deal.

Appreciate all your readings.

Last edited by Patek Philippe; 10 July 2016 at 09:37 AM.. Reason: Typo
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Old 10 July 2016, 09:45 AM   #2
Toony
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Tell them no thanks. You are agreeing to be robbed if you take the "deal".
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Old 10 July 2016, 09:45 AM   #3
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That sounds crazy.... I think they may have you by the balls though if there is such a waiting list in Thailand. You could threaten never to buy from them again and/or to report them to Patek.. as I am sure they would not be happy hearing about this. Perhaps you can record the conversation if they try to deny
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Old 10 July 2016, 09:54 AM   #4
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This is called extortion! I wouldn't do it, but I have no idea how difficult it is to get a 5712.
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Old 10 July 2016, 09:57 AM   #5
~JJ
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Why would you allow an AD to strong arm you like this? 100% take a pass... You can walk into an AD and purchase a 5712 without pressure in the U.S. A short vacation to the U.S. would be much cheaper and a fun trip to remember!
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Old 10 July 2016, 09:58 AM   #6
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For gods sake a hublot? I mean anything but a hublot!!!������
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Old 10 July 2016, 10:02 AM   #7
RussW
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It's not a package deal, if they won't sell you the 5712 only then walk away.
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Old 10 July 2016, 10:05 AM   #8
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This is an AD I'd have no issue with reporting to Patek.. This is outright extortion and I suspect that Patek wouldn't be thrilled to know that an authorized retailer of theirs is forcing their customers to buy competing brands as a package deal with their watches.

Disgusting behaviour... REPORT IT.
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Old 10 July 2016, 10:16 AM   #9
ansharma
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Quote:
Originally Posted by slashd0t View Post
This is an AD I'd have no issue with reporting to Patek.. This is outright extortion and I suspect that Patek wouldn't be thrilled to know that an authorized retailer of theirs is forcing their customers to buy competing brands as a package deal with their watches.

Disgusting behaviour... REPORT IT.
Agreed - They don't deserve your or anyone else's business if this is how they are acting.
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Old 10 July 2016, 10:20 AM   #10
codecow
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You'd be way better off using the money on plane tickets to buy it somewhere else.
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Old 10 July 2016, 10:22 AM   #11
Patek Philippe
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Appreciate all the comments. PP5712 has become quite rare at the moment in Thailand.

I hope I could have a better experience buying Patek 5712 from AD elsewhere.
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Old 10 July 2016, 10:36 AM   #12
daytonaTBR
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PASS. Not worth it since you'd be losing a lot buying a watch that you don't want and has terrible depreciation. Literally extortion. Try your luck at overseas ads perhaps? Or just buy from a trusted seller
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Old 10 July 2016, 11:02 AM   #13
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Simple. Take the deal and then return the Hublot (unopened of course) for a full refund.
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Old 10 July 2016, 11:14 AM   #14
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^
Unless Thailand has consumer law covering 'change of mind' purchases, the dealer would be under no obligation to do so.
Playing them at their own game would involve nothing more than agreeing to do it on two separate transactions/credit cards.
Make sure the Patek is done first, then decide not to bother with the other one.
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Old 10 July 2016, 11:26 AM   #15
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Quote:
Originally Posted by Patek Philippe View Post
Appreciate all the comments. PP5712 has become quite rare at the moment in Thailand.

I hope I could have a better experience buying Patek 5712 from AD elsewhere.
Don't do it !!!
Go elsewhere and get what u want ...
Not what is being forced on you in a
so called unethical package deal !!!
Report to Patek as soon as possible ... This is
not acceptable under any circumstance ....
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Old 10 July 2016, 11:37 AM   #16
Samui
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This is ridiculous. And this coming from an AD is unacceptable.
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Old 10 July 2016, 11:42 AM   #17
Finkalot
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Originally Posted by Patek Philippe View Post
Appreciate all the comments. PP5712 has become quite rare at the moment in Thailand.

I hope I could have a better experience buying Patek 5712 from AD elsewhere.


Absolutely ridiculous. I would never agree to such a purchase, and definitely report them to Patek.


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Old 10 July 2016, 11:57 AM   #18
Tony64
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Originally Posted by PJ S View Post
^
Unless Thailand has consumer law covering 'change of mind' purchases, the dealer would be under no obligation to do so.
Playing them at their own game would involve nothing more than agreeing to do it on two separate transactions/credit cards.
Make sure the Patek is done first, then decide not to bother with the other one.
Ah, I see know. I didn't realize that Thailand had such limited consumer protection laws.

I would pass on the deal completely in that case. Actually feel kind of sorry for Hublot though, if the only way to sell their watches is using this method.
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Old 10 July 2016, 12:07 PM   #19
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Tell them if they don't sell you the 5712 at a 10% discount you are reporting them to PP for conditional selling!
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Old 10 July 2016, 12:22 PM   #20
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I would not buy a Hublot and I would no longer deal with that AD for even suggesting it

I have been offered 5712 on several occasions without trying.
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Old 10 July 2016, 01:21 PM   #21
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I agree with others, this is absurd
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Old 10 July 2016, 01:22 PM   #22
Royalex
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Have you tried the PP boutique at Siam Paragon yet?
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Old 10 July 2016, 01:30 PM   #23
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Outrageous. I would definitely tell them you will report them to PP and at least give them a chance to change their stance. But as others have mentioned Thailand is a terrible place to buy PP from a pricing standpoint anyway so I would fly elsewhere.
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Old 10 July 2016, 01:32 PM   #24
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I would try to buy the 5712 separately without being part of a package.

I would visit all the Patek ADs in Bangkok and ask for 5712 availability. I believe in paying a personal visit to the ADs if you are a local customer.

Then I would contact and check with ADs in SG, KL, Jakarta, etc.
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Old 10 July 2016, 02:16 PM   #25
tinygears
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Reported to Patek with this link.

The AD should be playing with Hublots, not Pateks.

Best if they close their doors.

tg
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Old 10 July 2016, 04:14 PM   #26
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Do the deal if they agree to throw in the Hublot for FREE! , if not then give them the middle finger...
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Old 10 July 2016, 04:34 PM   #27
lapince
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Tell them to F... OFF, this is extortion, never heard of such practices, I would tell them " I am about to write to Patek in Switzerland to tell ask them if it is normal that in order to buy a Patek I need to buy a Hublot I don't want with it ?" It should change the situation in a half of a second as I do believe they would loose their accreditation by doing what they are trying to do, really first say no and second tell them, if that doesn't do anything than do write Patek, this is unacceptable!!! In any case REPORT IT, they are a Patek AD or mafia???
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Old 10 July 2016, 04:41 PM   #28
Robrob777
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It is common practice, this case was a hublot, sometimes an expensive piece of jewelry, sometimes another more not desirable patek. It is common but it is wrong.
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Old 10 July 2016, 04:44 PM   #29
lapince
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It is common practice, this case was a hublot, sometimes an expensive piece of jewelry, sometimes another more not desirable patek. It is common but it is wrong.
You're kidding? Never heard of anything like this before, seems others here haven't as well, it's called extortion, plain and simple, pretty sure it's against the law in most countries, and very sure Patek wouldn't be happy AT ALL about it...
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Old 10 July 2016, 06:40 PM   #30
RUK
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Quote:
Originally Posted by Patek Philippe View Post
Recently I have been tempting by the beauty of The great nautilus 5712 blue dial. So I put my name on the waiting list at the AD in Bangkok about 3 weeks ago.

I was called this morning about the incoming of the beautiful 5712.

But....the thing is I was told (kind of being forced) to buy the 5712 together with the Hublot Classic fusion which I have never had my eyes on the model and the brand. If I do not agree on the offer, 5712 would be offered to the other customers.


Just curious, as I never have an experience buying Nautilus with an Ad. Is this a normal procedure for an AD to deal with such a rare and hot item like a Nautilus? Has anyone experience the same situation?


Should I go for it or pass this beauty because I don't like being forced to buy another watch that I am not interested?

PS.. the price I was offered was the full list price, no discount, or whatsoever that makes me feel a little better about the deal.

Appreciate all your readings.

Say nothing, email and call Patek customer care and request that the watch that was ordered for you be sold to you.. wait till the AD calls you back.

If you don't get it you don't get it. The AD doesn't deserve your business.

Its also disgraceful that bad for Hublot that the AD has to extort people to see Hublots.. i would also email the LVMH group to update them of the situation.

Only negative is that the AD will lose Patek and Hublot
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