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5Zigen · 19 October 2016, 04:40 AM

I am about to send in my watch to activate the 3rd year warranty and fix a rubber seal on the crown. My AD indicates they don't ship it to Clearwater anymore but to a new service centre in Toronto. I tried looking it up but to no avail.

Anyone know of this by chance, just reluctant to send it and the AD sends it to a "3rd party" repair location and not Clearwater since they provide good service and quick turnaround time.

Thanks in advance.

eal15 · 19 October 2016, 05:32 AM

It's not in Toronto. It's in Ottawa. Layth is quite good and does warranty work for patek, g and f, Roger Dubois etc. if it's rdv they will charge you 300 to ship it to him and back. I'll do you Layth info. You can also speak to him directly which is nive

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5Zigen · 19 October 2016, 06:00 AM

Got your PM, thank you.

SDDS · 19 October 2016, 03:09 PM

I had the same issue, but it was recommended to send it to clearwater Which i personally prefer, i think its better

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speedmaster73 · 23 October 2016, 12:18 PM

Quote:

Originally Posted by 5Zigen

I am about to send in my watch to activate the 3rd year warranty and fix a rubber seal on the crown. My AD indicates they don't ship it to Clearwater anymore but to a new service centre in Toronto. I tried looking it up but to no avail.

Anyone know of this by chance, just reluctant to send it and the AD sends it to a "3rd party" repair location and not Clearwater since they provide good service and quick turnaround time.

Thanks in advance.

the 3rd year warranty is activated by registering your watch on APs website....no longer required to send it in....

APs authorized repair centre in Canada is located in Ottawa not Toronto...which baffles me to be honest......

5Zigen · 24 October 2016, 10:54 AM

The AD assured me that they are an authorized repair facility and will fix the watch as if it was sent to Clearwater.

Yes the location is in Ottawa not Toronto.

They expect 3-4 week turnaround time.

Lemarp · 25 October 2016, 06:07 AM

I sent my AP 15400 to Layth for the third year warranty extension and for him to take a look at another issue I had with it. He was very professional and did an excellent job.

I am extremely OCD about my 15400 too to the point where I dropped it off in person (drove down from Toronto) and paid a fair bit to have it shipped back to me with full insurance by Brinks.

eal15 · 27 October 2016, 12:00 AM

Quote:

Originally Posted by 5Zigen

The AD assured me that they are an authorized repair facility and will fix the watch as if it was sent to Clearwater.

Yes the location is in Ottawa not Toronto.

They expect 3-4 week turnaround time.

The first time I saw Layth, I did the same thing. I made the drive. Basically AP is looking at other alternative and the best for right now was Layth who happens to be in Ottawa. There are other choices nearer Toronto but Layth is best qualified do AP and many other really high end brands. I'm not talk Rolex I mean serious horological brands. He did a good job. Just not dimming communication with the ladies in Clearwater.

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LawMan · 16 November 2016, 10:14 PM

Does anybody know if Layth can also do a factory service and polish? What is their contact info ?

SDDS · 25 December 2016, 07:20 PM

Can i have their contact info in Ottawa? Address and phone number , i might bounce on them for a visit

Thanks

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5Zigen · 26 December 2016, 05:03 AM

25 Tapiola Cres, Suite 200
Ottawa, ON
K1T 2J7

613-521-9000

SDDS · 26 December 2016, 06:42 AM

Thank you very much

Happy holidays

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speedmaster73 · 1 January 2017, 04:17 AM

Quote:

Originally Posted by Lemarp

I sent my AP 15400 to Layth for the third year warranty extension and for him to take a look at another issue I had with it. He was very professional and did an excellent job.

I am extremely OCD about my 15400 too to the point where I dropped it off in person (drove down from Toronto) and paid a fair bit to have it shipped back to me with full insurance by Brinks.

Glad to hear a good experience however note that the 3rd year warranty no longer requires sending in since approx feb 2016. Just regustering it on APs website will give you the 3rd year warranty.

Steel28 · 3 January 2017, 11:31 AM

I can't believe I'm reading this.. Believe it or not, I decided against purchasing 15400 two years ago as I wasn't happy with shipping my watch to Clearwater. Now it's a defferent ball game.

So, if I purchase one from US boutique or RDV I can send it to Layth for any warranty and service work? That's amazing.

If anyone purchased 15400 from RDV and can pass me some fresh info on discounts through PM I would appreciate it.

19 October 2016, 04:40 AM	#1
5Zigen 2025 Pledge Member Join Date: Oct 2014 Location: Canada Watch: PP, AP, Rolex Posts: 750	New AP Service Centre in Canada? I am about to send in my watch to activate the 3rd year warranty and fix a rubber seal on the crown. My AD indicates they don't ship it to Clearwater anymore but to a new service centre in Toronto. I tried looking it up but to no avail. Anyone know of this by chance, just reluctant to send it and the AD sends it to a "3rd party" repair location and not Clearwater since they provide good service and quick turnaround time. Thanks in advance.

19 October 2016, 03:09 PM	#4
SDDS "TRF" Member Join Date: Apr 2009 Real Name: Yazan Location: Canada Posts: 4,782	I had the same issue, but it was recommended to send it to clearwater Which i personally prefer, i think its better Sent from my iPhone using Tapatalk __________________ Patek Philippe 5167 Patek Philippe 5905P black dial Rolex Deepsea 116660 M series Rolex Oysterquartz 17000 N series Rolex OP 41MM 124300 Green Dial

25 December 2016, 07:20 PM	#10
SDDS "TRF" Member Join Date: Apr 2009 Real Name: Yazan Location: Canada Posts: 4,782	New AP Service Centre in Canada? Can i have their contact info in Ottawa? Address and phone number , i might bounce on them for a visit Thanks Sent from my iPhone using Tapatalk __________________ Patek Philippe 5167 Patek Philippe 5905P black dial Rolex Deepsea 116660 M series Rolex Oysterquartz 17000 N series Rolex OP 41MM 124300 Green Dial

26 December 2016, 06:42 AM	#12
SDDS "TRF" Member Join Date: Apr 2009 Real Name: Yazan Location: Canada Posts: 4,782	Thank you very much Happy holidays Sent from my iPhone using Tapatalk __________________ Patek Philippe 5167 Patek Philippe 5905P black dial Rolex Deepsea 116660 M series Rolex Oysterquartz 17000 N series Rolex OP 41MM 124300 Green Dial

3 January 2017, 11:31 AM	#14
Steel28 "TRF" Member Join Date: Oct 2011 Location: Canada Watch: BLNR Posts: 1,019	I can't believe I'm reading this.. Believe it or not, I decided against purchasing 15400 two years ago as I wasn't happy with shipping my watch to Clearwater. Now it's a defferent ball game. So, if I purchase one from US boutique or RDV I can send it to Layth for any warranty and service work? That's amazing. If anyone purchased 15400 from RDV and can pass me some fresh info on discounts through PM I would appreciate it. __________________ Rolex GMT-Master IIc 116710BLNR

19 October 2016, 05:32 AM	#2
eal15 "TRF" Member Join Date: Jun 2015 Real Name: Everett Location: GTA, Canada Watch: Audemars Piguet 15 Posts: 789	It's not in Toronto. It's in Ottawa. Layth is quite good and does warranty work for patek, g and f, Roger Dubois etc. if it's rdv they will charge you 300 to ship it to him and back. I'll do you Layth info. You can also speak to him directly which is nive Sent from my iPhone using Tapatalk

19 October 2016, 06:00 AM	#3
5Zigen 2025 Pledge Member Join Date: Oct 2014 Location: Canada Watch: PP, AP, Rolex Posts: 750	Got your PM, thank you.

24 October 2016, 10:54 AM	#6
5Zigen 2025 Pledge Member Join Date: Oct 2014 Location: Canada Watch: PP, AP, Rolex Posts: 750	The AD assured me that they are an authorized repair facility and will fix the watch as if it was sent to Clearwater. Yes the location is in Ottawa not Toronto. They expect 3-4 week turnaround time.

25 October 2016, 06:07 AM	#7
Lemarp "TRF" Member Join Date: Feb 2014 Location: Toronto Posts: 169	I sent my AP 15400 to Layth for the third year warranty extension and for him to take a look at another issue I had with it. He was very professional and did an excellent job. I am extremely OCD about my 15400 too to the point where I dropped it off in person (drove down from Toronto) and paid a fair bit to have it shipped back to me with full insurance by Brinks.

16 November 2016, 10:14 PM	#9
LawMan "TRF" Member Join Date: Nov 2007 Location: Another Planet Posts: 228	Does anybody know if Layth can also do a factory service and polish? What is their contact info ?

26 December 2016, 05:03 AM	#11
5Zigen 2025 Pledge Member Join Date: Oct 2014 Location: Canada Watch: PP, AP, Rolex Posts: 750	25 Tapiola Cres, Suite 200 Ottawa, ON K1T 2J7 613-521-9000

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