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bpoGMT · 25 June 2018, 02:26 AM

Ladies and gents,

I recently purchased a mint V serial 16610 from a long known and very respected seller of pre-owned Rolex and other higher-end Swiss made watches. Upon receipt of the watch, I noticed the following damage on the 6 o’clock side, likely due to a bezel removal gone wrong by the original owner:

I notified the seller and we discussed options (he didn’t see the damage when he acquired the watch). My question to the Forum is – will a Rolex Service polish this area of the case as part of the normal service? If not, can I request that or would you advise against that?

My assumption is that even if Rolex Service can polish this up, it wouldn’t take it back to its completely original look, but may make it look better. I know that this is an area that many will never see, but I know it’s there.

Thanks in advance for your thoughts/comments,
bpoGMT

bpoGMT · 25 June 2018, 02:27 AM

Link fixed, picture shows

SearChart · 25 June 2018, 04:22 AM

It is hard to properly fix that...

UnNatural · 25 June 2018, 11:27 AM

It can be fixed don’t worry ��

pm me if you need help

watchtabs · 25 June 2018, 01:02 PM

I'd follow SeaChart's advice on this

MinMay · 25 June 2018, 01:11 PM

The so-called respected seller needs to refund you the money. Send it back to him.

UnNatural · 25 June 2018, 02:21 PM

Quote:

Originally Posted by MinMay

The so-called respected seller needs to refund you the money. Send it back to him.

This would be the easy way 🙂 and if seller is telling you he missed this it should be no problem to return it (and I do agree it’s not a easy fix but feel if would not be Noticeable to most after repair ) but why Except that if You were expecting a perfect watch.
Good luck and sorry you have to deal with this
I did not mean to make it sound like a 5 sec fix in my last post lol

datejustrms · 26 June 2018, 12:18 AM

Quote:

Originally Posted by minmay

the so-called respected seller needs to refund you the money. Send it back to him.

x2

mobster600 · 26 June 2018, 01:44 AM

Since it’s in the back side, I wouldnt stress about it

brandrea · 26 June 2018, 01:46 AM

Quote:

Originally Posted by SearChart

It is hard to properly fix that...

Any guesses on how this would happen Bas?

SearChart · 26 June 2018, 02:30 AM

Quote:

Originally Posted by brandrea

Any guesses on how this would happen Bas?

Prying the bezel off with a knife without using tape. I usually do it on the top right lug where the spring is and have a plastic bag to prevent scratching.

The damage shown can definitely be somewhat touched up, but as it is on the edge of the case it will never be a sharp edge again.

brandrea · 26 June 2018, 02:32 AM

Quote:

Originally Posted by SearChart

Prying the bezel off with a knife without using tape. I usually do it on the top right lug where the spring is and have a plastic bag to prevent scratching.

The damage shown can definitely be somewhat touched up, but as it is on the edge of the case it will never be a sharp edge again.

Thanks Bas, I’m always interested in hearing your expert opinions

toxicavenger · 26 June 2018, 02:22 PM

It can be laser welded and resurfaced. Personal is it on the back and you would never see it. But if it bugs you then get your money back.

Jim Smyth · 7 July 2018, 12:17 PM

Isnt the watch serial number right under there? Any type of work would make that potentially unreadable.

Hunter87 · 3 September 2018, 07:30 PM

Quote:

Originally Posted by MinMay

The so-called respected seller needs to refund you the money. Send it back to him.

+1 I find it very hard to believe someone missed that! Get your money back!

Gtecko · 4 September 2018, 11:03 PM

did you pop the bezel and bracelet off to see how much damage is there ? maybe it is not has bad as it is shown and could be sanded off.

ROLLiWORKS · 5 September 2018, 02:26 PM

hmmm. Makes you wonder if someone took a flat head screwdriver and hammered away. Very messy and why would you go from there anyways. If a knife was used the obvious leverage point would be a lug. It's a short distance and strong. When holding a knife, we're looking for a good leverage point. We wouldn't go from there and it wouldn't leave those marks.

roosvelt · 5 September 2018, 08:47 PM

To say the least done by a hack ! Get your money back, find another.

lawrence1 · 25 September 2018, 08:17 AM

that is some serious marring ... why not return it? Shouldn't be an issue if the seller is reputable. Even if you get someone that wants to attempt a repair, the cost will likely not be trivial AND no one can guarantee that you'll be satisfied with the result.

Plenty of these out there so it's easiest to find another, at least that's what i would do.

25 June 2018, 02:26 AM	#1
bpoGMT "TRF" Member Join Date: Mar 2018 Real Name: Brian Location: Pittsburgh Posts: 21	Case damage due to bezel removal - Fixable by RSC? Ladies and gents, I recently purchased a mint V serial 16610 from a long known and very respected seller of pre-owned Rolex and other higher-end Swiss made watches. Upon receipt of the watch, I noticed the following damage on the 6 o’clock side, likely due to a bezel removal gone wrong by the original owner: I notified the seller and we discussed options (he didn’t see the damage when he acquired the watch). My question to the Forum is – will a Rolex Service polish this area of the case as part of the normal service? If not, can I request that or would you advise against that? My assumption is that even if Rolex Service can polish this up, it wouldn’t take it back to its completely original look, but may make it look better. I know that this is an area that many will never see, but I know it’s there. Thanks in advance for your thoughts/comments, bpoGMT

25 June 2018, 11:27 AM	#4
UnNatural "TRF" Member Join Date: Jun 2018 Location: Oh/fl Posts: 17	It can be fixed don’t worry �� pm me if you need help Last edited by Tools; 25 June 2018 at 02:28 PM..

25 June 2018, 01:02 PM	#5
watchtabs "TRF" Member Join Date: Nov 2015 Real Name: Charlie Location: Miami Posts: 1,534	I'd follow SeaChart's advice on this __________________ I have all the grails I could ever want, but the hunt will always continue .

25 June 2018, 02:27 AM	#2
bpoGMT "TRF" Member Join Date: Mar 2018 Real Name: Brian Location: Pittsburgh Posts: 21	Link fixed, picture shows

25 June 2018, 01:11 PM	#6
MinMay Banned Join Date: Apr 2015 Location: United States Posts: 2,410	The so-called respected seller needs to refund you the money. Send it back to him.

26 June 2018, 01:44 AM	#9
mobster600 "TRF" Member Join Date: Jan 2017 Location: USA Watch: Yes Posts: 1,510	Since it’s in the back side, I wouldnt stress about it

26 June 2018, 02:22 PM	#13
toxicavenger "TRF" Member Join Date: Feb 2010 Location: Colorado Springs Watch: Seiko's Posts: 2,556	It can be laser welded and resurfaced. Personal is it on the back and you would never see it. But if it bugs you then get your money back.

7 July 2018, 12:17 PM	#14
Jim Smyth Banned Join Date: Nov 2013 Real Name: Jim Smyth Location: Florida Watch: DD Posts: 1,842	Isnt the watch serial number right under there? Any type of work would make that potentially unreadable.

4 September 2018, 11:03 PM	#16
Gtecko "TRF" Member Join Date: Apr 2017 Location: Halifax Posts: 518	did you pop the bezel and bracelet off to see how much damage is there ? maybe it is not has bad as it is shown and could be sanded off.

5 September 2018, 02:26 PM	#17
ROLLiWORKS "TRF" Member Join Date: Feb 2015 Real Name: Michael H Posts: 964	hmmm. Makes you wonder if someone took a flat head screwdriver and hammered away. Very messy and why would you go from there anyways. If a knife was used the obvious leverage point would be a lug. It's a short distance and strong. When holding a knife, we're looking for a good leverage point. We wouldn't go from there and it wouldn't leave those marks.

5 September 2018, 08:47 PM	#18
roosvelt Banned Join Date: Aug 2018 Real Name: achille Location: Grosse Pointe Mi. Watch: 16613 serti 18078 Posts: 446	To say the least done by a hack ! Get your money back, find another.

25 September 2018, 08:17 AM	#19
lawrence1 "TRF" Member Join Date: Jun 2009 Location: N. California Posts: 356	that is some serious marring ... why not return it? Shouldn't be an issue if the seller is reputable. Even if you get someone that wants to attempt a repair, the cost will likely not be trivial AND no one can guarantee that you'll be satisfied with the result. Plenty of these out there so it's easiest to find another, at least that's what i would do.

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