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DoNnY · 13 January 2009, 06:32 AM

Hi guys, this is my first post in RL forum. I purchased Daytona 116520 M-series SS at the end of 2008. I just noticed that the minute hand on the subdial is slightly misaligned, as you can see in the picture. It is hard to notice when it is on reset position but when the chrono function is used, it can be seen that the hand does not line up perfectly with the mark on subdial. (I never noticed that until one of my friend pointed it out). I live in Ohio, where there is no official RL service center (only RL dealers/jewelers). So i called RSC in NY. They said I can ship the watch there and they will fix it without any cost. my questions are:

1. Should I fix it or just leave it?
2. Is it safe to ship the watch for service? they recommend using USPS registered mail but when i checked online, u can only insure at most $5000 per package. Any body have experience shipping RL for service to NY, and how long does it take?
3. I talked with the RL authorized dealer (jeweler) near by and he said this is quite common for chrono watch even for RL, is that true?
4. Any body has the same problem (or have seen this kind of problem)?

This is my first Chrono watch but not the first RL, and so far I have never seen defect in any RL watch I purchased.

Thanks guys, and sorry for such a long post. Any opinion or suggestion would be appreciated

charliec · 13 January 2009, 06:44 AM

Nooooooooooooooooooooooooooooooooooooooooooooooooo oo !!! The QC police will take seconds to respond to this one !!!!

BER · 13 January 2009, 06:51 AM

How can you still keep the stickers on your watch ?
I can't beleave it ....
You buy a watch to wear it or to resale ?

DoNnY · 13 January 2009, 07:05 AM

They sticker is already off. It is just that I don't have any picture in hand except the one I took a while back.

Quote:

Originally Posted by BER

How can you still keep the stickers on your watch ?
I can't beleave it ....
You buy a watch to wear it or to resale ?

dardeca · 13 January 2009, 07:29 AM

I actually had the same problem with a SS Daytona K serial I got from an AD 5 or 6 years ago. Exact same subdial, with the hand pointing just left of top dead center. Took it to the Rolex SC in Dallas...they had it for 3 weeks and once they returned it to me, there was a scratch on my dial. I was none to happy and had to take it in again to get the dial replaced. All in all, it took about 7 weeks for my brand new SS Daytona to go through the service center in Dallas. I'm hoping that is not the norm, beware.

The question is does it bother you or not? If it does, send it in. If it doesn't, I wouldn't go through the hassle.

SLS · 13 January 2009, 07:48 AM

Tough call, the stop seconds hand on my Daytona is off ever so slightly but it really does not bother me, plus I do not want to risk sending it to the RSC and have it come back damaged. I will just wait to fix it when I have it serviced.
~Scott

baldyspoon · 13 January 2009, 08:10 AM

Quote:

Originally Posted by charliec

Nooooooooooooooooooooooooooooooooooooooooooooooooo oo !!! The QC police will take seconds to respond to this one !!!!

No I won't, you should have read my last post. Given up as all people here do is get upset and defend Rolex like their live depends on it, so sad as only a watch after all and more to life than getting upset about someone pointing out a fact. Someone else can have a go and get abuse for their problem in trying to help point out problems, next time you want a dig check out my replies first and get your facts right.

charliec · 13 January 2009, 08:40 AM

Quote:

Originally Posted by baldyspoon

No I won't, you should have read my last post. Given up as all people here do is get upset and defend Rolex like their live depends on it, so sad as only a watch after all and more to life than getting upset about someone pointing out a fact. Someone else can have a go and get abuse for their problem in trying to help point out problems, next time you want a dig check out my replies first and get your facts right.

I think that judging by your post you are the one taking it personally. D'you presume that you are the standard bearer for QC on this forum? If you want that mantle that's fine, stand up for what you believe my man but don't allow yourself to wither just because others find it less of an issue. Whilst I totally respect your QC issues

I just don't find them as alarming as you do. Thats all. With regards to it being "only a watch", EXACTLY, it's just a watch and if it needs some extra QC then so be it. Don't complain so passionately about QC and then state it's only a watch because that kinda defeats your issue to begin with??
Kindest regards Baldyspoon. People can disagree without a winner or a loser.

baldyspoon · 13 January 2009, 08:50 AM

Quote:

Originally Posted by charliec

I think that judging by your post you are the one taking it personally. D'you presume that you are the standard bearer for QC on this forum? If you want that mantle that's fine, stand up for what you believe my man but don't allow yourself to wither just because others find it less of an issue. Whilst I totally respect your QC issues

I just don't find them as alarming as you do. Thats all. With regards to it being "only a watch", EXACTLY, it's just a watch and if it needs some extra QC then so be it. Don't complain so passionately about QC and then state it's only a watch because that kinda defeats your issue to begin with??
Kindest regards Baldyspoon. People can disagree without a winner or a loser.

Don't see how it defeats my object, I said it's only a watch as people seem to be getting upset when you talk about the quality. There's more to life than a watch and thats what I was getting at, I have not withered just can't be bothered with the grief just because you say what you feel and noticed was getting mentioned more and more. Like I said I am finished with the QC issue and someone else can take all the abuse.

charliec · 13 January 2009, 08:54 AM

Quote:

Originally Posted by baldyspoon

Don't see how it defeats my object, I said it's only a watch as people seem to be getting upset when you talk about the quality. There's more to life than a watch and thats what I was getting at, I have not withered just can't be bothered with the grief just because you say what you feel and noticed was getting mentioned more and more. Like I said I am finished with the QC issue and someone else can take all the abuse.

If we both attend the GTG we'll laugh about these QC threads !!

baldyspoon · 13 January 2009, 08:57 AM

Quote:

Originally Posted by charliec

If we both attend the GTG we'll laugh about these QC threads !!

Your probaly right

Dr.B · 13 January 2009, 12:23 PM

Mr. DoNnY,
I have a "V" Series SS Daytona purchased in Nov. 2008 that has the same problem. The second hand is "OFF" by 1/5 of a second (one click). It does bother me, however I won't have it fixed until I have it serviced in 5-7 years. It surprises me that such a quality and costly timepiece could go through QC with this problem.....
Here is a photo of the watch on the 1st day I had it. You can see that the second hand is very slightly off.

DoNnY · 13 January 2009, 12:38 PM

Thanks guy for the response. Now I know my watch is not the only one having this annoying defect. As dardeca, SLS, and Dr.B said, maybe I should just leave it like that and fix it when I have it serviced. Thanks again guys. Appreciated.

Quote:

Originally Posted by Dr.B

Mr. DoNnY,
I have a "V" Series SS Daytona purchased in Nov. 2008 that has the same problem. The second hand is "OFF" by 1/5 of a second (one click). It does bother me, however I won't have it fixed until I have it serviced in 5-7 years. It surprises me that such a quality and costly timepiece could go through QC with this problem.....
Here is a photo of the watch on the 1st day I had it. You can see that the second hand is very slightly off.

Thanks for sharing photo, Dr. B.

Tools · 13 January 2009, 01:57 PM

Do you mean the 30 minute timer sub-dial ?

It does look slightly off in the giant size photo... is it noticeable at normal use..

The sub hands do not have any particular stops on them so over time they do move around a bit. They are subject to quite a bit of acceleration/deceleration forces when they are reset. Have you run the chrono function a few times and reset the watch to ensure that it will not re-align closer to where you want it ?

In any event, if you choose to have it fixed, they have to take the back off, remove the movement from the case, and then take the hand off, rotate it slightly, and reset it. All while looking through a magnifying glass and handling it with tweezers..

smh223 · 13 January 2009, 02:17 PM

Do not send it in....i have the same issue on my f serial daytona...nyc rsc is horrible and will surely mess up somehow

ryaus1 · 13 January 2009, 02:20 PM

same here, sweep second hand is to the right. sounds like a common issue to me. It bothers me but not enough for me to send it back ...

ErikAalto · 13 January 2009, 02:26 PM

Do you use the chronograph function at all?

I personally do not think it's worth the hassle of sending it in over something so minor.

Dr.B · 14 January 2009, 01:53 AM

I am a perfectionist and expect the same from a Rolex. You wouldn't want me to perform surgery and "almost" do a perfect job.
Shame on Rolex......but I still love there watches!!!

redshirt1957 · 14 January 2009, 01:56 AM

I would wait until the five year or so service to address the issue.

landroverking · 14 January 2009, 05:00 AM

I would wait until it needs service....fyi my Daytona needed service in year 6...I had the AD in Austin Texas do it and it came back new.

13 January 2009, 06:32 AM	#1
DoNnY "TRF" Member Join Date: Jan 2009 Location: USA Posts: 7	Daytona, minute hand on subdial misaligned Hi guys, this is my first post in RL forum. I purchased Daytona 116520 M-series SS at the end of 2008. I just noticed that the minute hand on the subdial is slightly misaligned, as you can see in the picture. It is hard to notice when it is on reset position but when the chrono function is used, it can be seen that the hand does not line up perfectly with the mark on subdial. (I never noticed that until one of my friend pointed it out). I live in Ohio, where there is no official RL service center (only RL dealers/jewelers). So i called RSC in NY. They said I can ship the watch there and they will fix it without any cost. my questions are: 1. Should I fix it or just leave it? 2. Is it safe to ship the watch for service? they recommend using USPS registered mail but when i checked online, u can only insure at most $5000 per package. Any body have experience shipping RL for service to NY, and how long does it take? 3. I talked with the RL authorized dealer (jeweler) near by and he said this is quite common for chrono watch even for RL, is that true? 4. Any body has the same problem (or have seen this kind of problem)? This is my first Chrono watch but not the first RL, and so far I have never seen defect in any RL watch I purchased. Thanks guys, and sorry for such a long post. Any opinion or suggestion would be appreciated

13 January 2009, 06:44 AM	#2
charliec "TRF" Member Join Date: Nov 2008 Location: UK Posts: 969	Nooooooooooooooooooooooooooooooooooooooooooooooooo oo !!! The QC police will take seconds to respond to this one !!!! __________________ Milgauss GV DSSD SS Daytona White Mid-size DJ Tudor 18ct Prince

13 January 2009, 07:48 AM	#6
SLS "TRF" Member Join Date: Aug 2006 Real Name: Scott Location: GMT -7 Watch: GMT's & Sub's Posts: 10,401	Tough call, the stop seconds hand on my Daytona is off ever so slightly but it really does not bother me, plus I do not want to risk sending it to the RSC and have it come back damaged. I will just wait to fix it when I have it serviced. ~Scott __________________ "The bitterness of poor quality remains long after the sweetness of lower price is forgotten." -Benjamin Franklin Member No. 922

13 January 2009, 01:57 PM	#14
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,490	Do you mean the 30 minute timer sub-dial ? It does look slightly off in the giant size photo... is it noticeable at normal use.. The sub hands do not have any particular stops on them so over time they do move around a bit. They are subject to quite a bit of acceleration/deceleration forces when they are reset. Have you run the chrono function a few times and reset the watch to ensure that it will not re-align closer to where you want it ? In any event, if you choose to have it fixed, they have to take the back off, remove the movement from the case, and then take the hand off, rotate it slightly, and reset it. All while looking through a magnifying glass and handling it with tweezers.. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

13 January 2009, 06:51 AM	#3
BER Member Join Date: Jan 2008 Location: FRANCE Watch: DAYTONA 116520 Posts: 120	How can you still keep the stickers on your watch ? I can't beleave it .... You buy a watch to wear it or to resale ?

13 January 2009, 07:29 AM	#5
dardeca 2024 Pledge Member Join Date: Jan 2009 Location: US Watch: Rolex, Patek Posts: 2,474	I actually had the same problem with a SS Daytona K serial I got from an AD 5 or 6 years ago. Exact same subdial, with the hand pointing just left of top dead center. Took it to the Rolex SC in Dallas...they had it for 3 weeks and once they returned it to me, there was a scratch on my dial. I was none to happy and had to take it in again to get the dial replaced. All in all, it took about 7 weeks for my brand new SS Daytona to go through the service center in Dallas. I'm hoping that is not the norm, beware. The question is does it bother you or not? If it does, send it in. If it doesn't, I wouldn't go through the hassle.

13 January 2009, 12:23 PM	#12
Dr.B "TRF" Member Join Date: Nov 2008 Real Name: Fernando Location: North Carolina Watch: SS White Daytona Posts: 1,944	Mr. DoNnY, I have a "V" Series SS Daytona purchased in Nov. 2008 that has the same problem. The second hand is "OFF" by 1/5 of a second (one click). It does bother me, however I won't have it fixed until I have it serviced in 5-7 years. It surprises me that such a quality and costly timepiece could go through QC with this problem..... Here is a photo of the watch on the 1st day I had it. You can see that the second hand is very slightly off.

13 January 2009, 02:17 PM	#15
smh223 "TRF" Member Join Date: Mar 2008 Location: United States Posts: 323	Do not send it in....i have the same issue on my f serial daytona...nyc rsc is horrible and will surely mess up somehow

13 January 2009, 02:26 PM	#17
ErikAalto "TRF" Member Join Date: Oct 2007 Real Name: Erik Location: Clayton, NC Watch: Datejust Posts: 322	Do you use the chronograph function at all? I personally do not think it's worth the hassle of sending it in over something so minor.

14 January 2009, 01:53 AM	#18
Dr.B "TRF" Member Join Date: Nov 2008 Real Name: Fernando Location: North Carolina Watch: SS White Daytona Posts: 1,944	I am a perfectionist and expect the same from a Rolex. You wouldn't want me to perform surgery and "almost" do a perfect job. Shame on Rolex......but I still love there watches!!!

14 January 2009, 01:56 AM	#19
redshirt1957 "TRF" Member Join Date: Sep 2007 Real Name: Bubba Location: Bitsyville! Watch: Blue YM today! Posts: 10,053	I would wait until the five year or so service to address the issue.

14 January 2009, 05:00 AM	#20
landroverking "TRF" Member Join Date: Dec 2008 Real Name: Jay Location: TEXAS Watch: Daytona Posts: 7,648	I would wait until it needs service....fyi my Daytona needed service in year 6...I had the AD in Austin Texas do it and it came back new.

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