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BNA/LION · 27 April 2019, 02:19 PM

First time I have had a problem with a Rolex under Warranty. It was not keeping time properly and had no reserve when left even overnight.

I was told I'd get it back in a month. I hope they get it sorted out!

SS Oyster · 27 April 2019, 04:39 PM

I’m sure they will sort it out. 4130 is a great movement!

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sensui · 27 April 2019, 05:49 PM

Bummer Larry. Hope it gets sorted soon.

HogwldFLTR · 27 April 2019, 08:05 PM

It's a mechanical device; they work most of the time and just needs to be set-up correctly to work. I'm certain they'll fix whatever is wrong and get it back to you.

Brew · 27 April 2019, 08:13 PM

I hope it returns quickly, up to snuff.

Jacobson · 27 April 2019, 08:23 PM

How long have you had it before it showed any signs of issues?

travisb · 27 April 2019, 08:40 PM

Sorry to hear but I'm sure it'll be an easy and quick turnaround. Like new again.

Plai · 27 April 2019, 08:56 PM

I also had to send in my less than 1 year old 116500 to RSC recently. I hadn’t worn it for a couple weeks and as I was winding it up, there was some resistance and grinding sound/feeling. It was odd because I have never had any problems with any of my Rolex watches prior, including my 2013 116520. RSC checked it out and said they need to keep it for 4-6 weeks for service. Luckily there is warranty and it should come back perfectly! Good luck to yours!

Car32 · 27 April 2019, 09:40 PM

I recently sent in and got my 2.5 it old DaytonaC for really loud rotor noise. They said it needed oil and the turnaround was 2 weeks under warranty. I also had to send in my wife’s 28mm datejusts after about a year because the crown weirdly kept coming loose and popping out. Also fixed under warranty.

GarageBMW · 27 April 2019, 10:34 PM

hope all goes well and fixed tom your satisfaction.

JodyHighroller · 27 April 2019, 11:24 PM

Keep us posted with their findings.

1William · 27 April 2019, 11:32 PM

They will sort it out. They always do. The bummer is being without your watch but it will be back.

Bigblu10 · 27 April 2019, 11:46 PM

If any consolation you still have plenty of other pieces to wear while it's gone.

brandrea · 27 April 2019, 11:47 PM

Hope you get it sorted soon Larry

briboxer · 28 April 2019, 12:23 AM

Hiya Larry,
Need a loaner?
I probably have something for you:)

BNA/LION · 28 April 2019, 04:26 AM

Quote:

Originally Posted by briboxer

Hiya Larry,
Need a loaner?
I probably have something for you:)

You Sold the One I Wanted!

dardeca · 28 April 2019, 05:37 AM

Quote:

Originally Posted by BNA/LION

First time I have had a problem with a Rolex under Warranty. It was not keeping time properly and had no reserve when left even overnight.

I was told I'd get it back in a month. I hope they get it sorted out!

Which RSC did it go to? Dallas? I live there and always have good results when I've needed a service from them.

-lenny- · 28 April 2019, 05:42 AM

Absence makes the heart grow fonder!

Hopefully they get it done sooner rather than later.

CoveWatch · 28 April 2019, 09:37 AM

ouch! hope you get it back soon!

oldman2005 · 28 April 2019, 10:19 AM

Good luck, hope that RSC doesn't mess it up further

ppalasthira · 28 April 2019, 10:25 AM

Hope it gets sorted out soon.

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Muxi · 28 April 2019, 10:46 AM

I have a broken 116509 too. Still in my watch roll since it is out-of-warranty. Pondering whether to send it to RSC or independent watchmaker. RSC performance in our country is a little “meh”.

BNA/LION · 1 May 2019, 02:26 AM

Thanks for the nice comments and support everyone!

Quote:

Originally Posted by Jacobson

How long have you had it before it showed any signs of issues?

Around a 16 months.

Quote:

Originally Posted by dardeca

Which RSC did it go to? Dallas? I live there and always have good results when I've needed a service from them.

I took it to a local AD and didn’t ask where they were sending it. I guess I should have just to know.

27 April 2019, 02:19 PM	#1
BNA/LION 2025 TitaniumYM Pledge Member Join Date: May 2011 Real Name: Larry Location: San Diego, CA Watch: ROLEX Posts: 25,904	Sent My 116500 Daytona To RSC Today! First time I have had a problem with a Rolex under Warranty. It was not keeping time properly and had no reserve when left even overnight. I was told I'd get it back in a month. I hope they get it sorted out! __________________ ✦ 28238 President DD 18K/YG ✦ 16610LN SS Sub ✦ 16613 18K/SS Serti ✦ 16550 Exp II Non-Rail Cream Dial ✦ DaytonaC 116500 ✦ 126710 BLRO GMT-Master II ✦ M226627 42mm Titanium Yacht-Master ✦ NEXT-->? ⛳ Hole In One! 10/3/19 DMCC 5th hole, par 3, 168 yards w/ 4-Iron.

27 April 2019, 08:05 PM	#4
HogwldFLTR 2025 TitaniumYM Pledge Member Join Date: Aug 2012 Real Name: Lee Location: 42.48.45N70.48.48 Watch: Too many to list! Posts: 33,818	It's a mechanical device; they work most of the time and just needs to be set-up correctly to work. I'm certain they'll fix whatever is wrong and get it back to you. __________________ Troglodyte in residence! https://www.rolexforums.com/showthread.php?t=808599

27 April 2019, 08:23 PM	#6
Jacobson "TRF" Member Join Date: Nov 2010 Location: USA, UK, UAE Posts: 670	How long have you had it before it showed any signs of issues? __________________ ROLEX: 16570 - 16610LV - 116610LN - 116610LV - 16710 - 116710BLNR - 126710BLRO - 116622 Rhodium - 116520 Black - 116500LN White - 116500LN Black - 228206 Ice AP: 15450ST White - 15202ST Blue - 26331ST -- PP: 5711/1A Blue - 5056P-001 -- BP: 5008 1130 71S -- JLC: 3908420 -- Tudor: M79470-0001

27 April 2019, 04:39 PM	#2
SS Oyster "TRF" Member Join Date: Sep 2008 Location: USA Posts: 9,407	I’m sure they will sort it out. 4130 is a great movement! Sent from my iPhone using Tapatalk

27 April 2019, 05:49 PM	#3
sensui 2025 TitaniumYM Pledge Member Join Date: Jan 2016 Location: San Diego, CA Posts: 12,470	Bummer Larry. Hope it gets sorted soon.

27 April 2019, 08:13 PM	#5
Brew "TRF" Member Join Date: Mar 2018 Real Name: Larry Location: Finger Lakes Posts: 6,007	I hope it returns quickly, up to snuff.

27 April 2019, 08:40 PM	#7
travisb "TRF" Member Join Date: Aug 2009 Real Name: Travis Location: FL / NYC Watch: Yes.. Posts: 33,832	Sorry to hear but I'm sure it'll be an easy and quick turnaround. Like new again.

27 April 2019, 08:56 PM	#8
Plai "TRF" Member Join Date: Feb 2018 Location: Toronto Posts: 143	I also had to send in my less than 1 year old 116500 to RSC recently. I hadn’t worn it for a couple weeks and as I was winding it up, there was some resistance and grinding sound/feeling. It was odd because I have never had any problems with any of my Rolex watches prior, including my 2013 116520. RSC checked it out and said they need to keep it for 4-6 weeks for service. Luckily there is warranty and it should come back perfectly! Good luck to yours!

27 April 2019, 09:40 PM	#9
Car32 "TRF" Member Join Date: Jan 2018 Location: USA Posts: 415	I recently sent in and got my 2.5 it old DaytonaC for really loud rotor noise. They said it needed oil and the turnaround was 2 weeks under warranty. I also had to send in my wife’s 28mm datejusts after about a year because the crown weirdly kept coming loose and popping out. Also fixed under warranty.

27 April 2019, 10:34 PM	#10
GarageBMW "TRF" Member Join Date: Jul 2012 Real Name: Third Degree Location: Glenfinnan Watch: the step Posts: 1,901	hope all goes well and fixed tom your satisfaction.

27 April 2019, 11:24 PM	#11
JodyHighroller Banned Join Date: Dec 2018 Location: DFW, TX Posts: 2,149	Keep us posted with their findings.

27 April 2019, 11:32 PM	#12
1William 2025 TitaniumYM Pledge Member Join Date: Nov 2010 Location: North Carolina Watch: Rolex/Others Posts: 48,677	They will sort it out. They always do. The bummer is being without your watch but it will be back.

27 April 2019, 11:46 PM	#13
Bigblu10 Banned Join Date: Jul 2017 Real Name: Jaime Location: Here Posts: 5,600	If any consolation you still have plenty of other pieces to wear while it's gone.

27 April 2019, 11:47 PM	#14
brandrea 2025 TitaniumYM Pledge Member Join Date: Jul 2013 Real Name: Brian (TBone) Location: canada Watch: es make me smile Posts: 79,625	Hope you get it sorted soon Larry

28 April 2019, 12:23 AM	#15
briboxer 2025 Pledge Member Join Date: Mar 2009 Real Name: Brian Location: SoCal Watch: forever changing Posts: 28,171	Hiya Larry, Need a loaner? I probably have something for you:)

28 April 2019, 05:42 AM	#18
-lenny- 2025 TitaniumYM Pledge Member Join Date: Jul 2012 Real Name: Boyd Location: On an adventure Watch: 👑 Posts: 2,756	Absence makes the heart grow fonder! Hopefully they get it done sooner rather than later.

28 April 2019, 09:37 AM	#19
CoveWatch "TRF" Member Join Date: Nov 2017 Location: SoCal Watch: Rolex & AP Posts: 4,535	ouch! hope you get it back soon!

28 April 2019, 10:19 AM	#20
oldman2005 "TRF" Member Join Date: Dec 2006 Location: norcal Posts: 3,031	Good luck, hope that RSC doesn't mess it up further

28 April 2019, 10:25 AM	#21
ppalasthira Banned Join Date: May 2007 Location: ASK Watch: SubC.5711.D500 Posts: 2,236	Hope it gets sorted out soon. Sent from my iPhone using Tapatalk

28 April 2019, 10:46 AM	#22
Muxi "TRF" Member Join Date: May 2018 Location: Philippines Posts: 1,823	I have a broken 116509 too. Still in my watch roll since it is out-of-warranty. Pondering whether to send it to RSC or independent watchmaker. RSC performance in our country is a little “meh”.

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