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don7760 · 13 February 2020, 04:42 AM

My AD tells me they never know what new pieces are coming in or when, they just get what Rolex sends them. As a manager of a retail business myself I wonder, how can this be? How can you manage inventory and take care of your customer base if the manufacturer just sends you what they want you to have and you have no say at all. Makes no sense to me.

beshannon · 13 February 2020, 04:45 AM

Quote:

Originally Posted by don7760

Makes no sense to me.

Welcome to the forum

IsaakZ · 13 February 2020, 04:48 AM

Simple, when they receive the inventory they add it to their system.

It's like people working at Apple, when the new iPhone comes out the stores aren't told prior that they will be receiving X amount of phones, they receive them add them to inventory and than allocate them based on their customers. Most of the time it's first come first serve but there definitely have been occasions where a few special models (512GB, etc) have been held for "VIP" customers, just like your GMT/Hulk/Daytona etc.

I'm sure this is a very similar method for Rolex. Head office is probably the only one who really knows whats going where, good luck finding out.

Michael V · 13 February 2020, 04:49 AM

And to think, a few years ago people were getting 15-20% off the same watches you cant even get right now..

jvb.nc · 13 February 2020, 04:50 AM

Quote:

Originally Posted by Michael V

And to think, a few years ago people were getting 15-20% off the same watches you cant even get right now..

hysterically, a majority of those folks are not selling those references now for profit.

IsaakZ · 13 February 2020, 04:53 AM

Quote:

Originally Posted by michael v

and to think, a few years ago people were getting 15-20% off the same watches you cant even get right now..

el oh friggin elllll

don7760 · 13 February 2020, 05:01 AM

You would think some models would sell better than others in different areas. The dealer should be able to adjust his model mix to add or subtract items that don't sell well in his geographic area. The manufacturers I represent have many models that don't sell well for me, so I don't keep them in stock. Other models sell well so that's what I keep in stock. I don't want to tie up capitol in inventory that just sits and gets dusty.

Oh well...…..as they say "it is what it is".

beshannon · 13 February 2020, 05:04 AM

Quote:

Originally Posted by don7760

The dealer should be able to adjust his model mix to add or subtract items that don't sell well in his geographic area.

That is not how Rolex works

Monty22 · 13 February 2020, 06:20 AM

Quote:

Originally Posted by beshannon

That is not how Rolex works

Yep. As much as many do not like it, Rolex is brilliant

Sent from my iPhone using Tapatalk

Nairn1980 · 13 February 2020, 06:22 AM

Quote:

Originally Posted by don7760

My AD tells me they never know what new pieces are coming in or when, they just get what Rolex sends them. As a manager of a retail business myself I wonder, how can this be? How can you manage inventory and take care of your customer base if the manufacturer just sends you what they want you to have and you have no say at all. Makes no sense to me.

It’s Rolex, throw your logic out the window

ap1 · 13 February 2020, 06:48 AM

It’s crazy. Welcome to the madness. The watch you want is 24 months out lol

kieselguhr · 13 February 2020, 06:56 AM

Quote:

Originally Posted by don7760

You would think some models would sell better than others in different areas.

Correct. They’re called the DateJust and Oyster perpetual series. Their biggest sellers

13 February 2020, 04:42 AM	#1
don7760 "TRF" Member Join Date: Jan 2020 Location: arkansas Posts: 3	New Inventory at AD My AD tells me they never know what new pieces are coming in or when, they just get what Rolex sends them. As a manager of a retail business myself I wonder, how can this be? How can you manage inventory and take care of your customer base if the manufacturer just sends you what they want you to have and you have no say at all. Makes no sense to me.

13 February 2020, 04:48 AM	#3
IsaakZ "TRF" Member Join Date: May 2019 Location: Dot Posts: 456	Simple, when they receive the inventory they add it to their system. It's like people working at Apple, when the new iPhone comes out the stores aren't told prior that they will be receiving X amount of phones, they receive them add them to inventory and than allocate them based on their customers. Most of the time it's first come first serve but there definitely have been occasions where a few special models (512GB, etc) have been held for "VIP" customers, just like your GMT/Hulk/Daytona etc. I'm sure this is a very similar method for Rolex. Head office is probably the only one who really knows whats going where, good luck finding out.

13 February 2020, 04:49 AM	#4
Michael V Banned Join Date: Feb 2020 Location: Chicago, IL Watch: SD43 Posts: 178	And to think, a few years ago people were getting 15-20% off the same watches you cant even get right now..

13 February 2020, 05:01 AM	#7
don7760 "TRF" Member Join Date: Jan 2020 Location: arkansas Posts: 3	You would think some models would sell better than others in different areas. The dealer should be able to adjust his model mix to add or subtract items that don't sell well in his geographic area. The manufacturers I represent have many models that don't sell well for me, so I don't keep them in stock. Other models sell well so that's what I keep in stock. I don't want to tie up capitol in inventory that just sits and gets dusty. Oh well...…..as they say "it is what it is".

13 February 2020, 06:48 AM	#11
ap1 2024 SubLV41 Pledge Member Join Date: Mar 2013 Location: usa Posts: 19,511	It’s crazy. Welcome to the madness. The watch you want is 24 months out lol

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