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diggity · 27 March 2009, 11:15 AM

Has anyone worked with them? How are they? Can you sit down with them and let them know what you do not want replaced on your watch?

Thanks!

Wolfgang427 · 27 March 2009, 11:51 AM

Yes I have.

but it was a little far for me to go meet them in person.

Speak to Giovanni(He's the owner) personally and you will have no problem.

lauro13 · 27 March 2009, 11:57 AM

I've been there numerous times and Giovanni is great. Quite friendly, helpful and always willing to talk shop. Never have had a bad experience with them. Many times they've done work on the spot while I've waited, polishing scratches on crystal, replacing a bezel ($70 including labor) that kind of thing.

DSJ · 27 March 2009, 12:00 PM

I haven't used them, but plan to when my watches need service. I have heard nothing but positives.

jm433 · 27 March 2009, 12:08 PM

Yes. I've used them. They are great. Giovanni is really a good guy and he will treat you well. I spoke to him at length about what I wanted done. He was willing to accommodate.

sea-dweller · 27 March 2009, 02:00 PM

Great, no issues. Courteous and professional.

Gerrard fans · 28 March 2009, 01:58 PM

I just dropped off my Explorer I for service on last Friday. Giovanni is very helpful and know every Rolex model. He inspected outside and inside before told me the service price. Also he showed me the old catalog about my Explorer.

Bebot · 28 March 2009, 02:01 PM

Giovanni is da man!
They are very friendly people.

Perpetuator · 28 March 2009, 11:39 PM

Worked with Giovanni at the SF RSC a couple times and must concur with the others. He's a friendly man and certainly willing to help in any way. I will most certainly keep them in mind for any future services I may need (in addition to the Dallas RSC), especially now with the BH RSC closing. I still would rather not deal with the NY RSC if there are better options.

27 March 2009, 11:15 AM	#1
diggity 2025 Pledge Member Join Date: Jun 2008 Location: Los Gatos, CA Posts: 198	RSC in San Francisco Has anyone worked with them? How are they? Can you sit down with them and let them know what you do not want replaced on your watch? Thanks!

27 March 2009, 12:00 PM	#4
DSJ "TRF" Member Join Date: Dec 2007 Real Name: David Location: USA Watch: your step! Posts: 7,882	I haven't used them, but plan to when my watches need service. I have heard nothing but positives. __________________ Rolex. The Rolex of watches. 16570 Expy2 Noir, 116710 GMT Master II, 2552.80 SMP

27 March 2009, 02:00 PM	#6
sea-dweller "TRF" Member Join Date: Oct 2007 Real Name: Dennis Location: Bay Area - 925 Posts: 40,018	Great, no issues. Courteous and professional. __________________ TRF Member #6699 (since September 2007)

27 March 2009, 11:51 AM	#2
Wolfgang427 2025 TitaniumYM Pledge Member Join Date: Aug 2006 Real Name: Wolfgang Location: New Jersey. Watch: Rolex Tudor Omega Posts: 5,592	Yes I have. but it was a little far for me to go meet them in person. Speak to Giovanni(He's the owner) personally and you will have no problem.

27 March 2009, 11:57 AM	#3
lauro13 "TRF" Member Join Date: Aug 2008 Location: san francisco Posts: 28	I've been there numerous times and Giovanni is great. Quite friendly, helpful and always willing to talk shop. Never have had a bad experience with them. Many times they've done work on the spot while I've waited, polishing scratches on crystal, replacing a bezel ($70 including labor) that kind of thing.

27 March 2009, 12:08 PM	#5
jm433 "TRF" Member Join Date: Jun 2008 Real Name: James Location: California Posts: 312	Yes. I've used them. They are great. Giovanni is really a good guy and he will treat you well. I spoke to him at length about what I wanted done. He was willing to accommodate.

28 March 2009, 01:58 PM	#7
Gerrard fans "TRF" Member Join Date: Dec 2008 Location: Elk Grove, CA Posts: 12	I just dropped off my Explorer I for service on last Friday. Giovanni is very helpful and know every Rolex model. He inspected outside and inside before told me the service price. Also he showed me the old catalog about my Explorer.

28 March 2009, 02:01 PM	#8
Bebot "TRF" Member Join Date: Feb 2009 Real Name: Emil Location: Bay Area, CA Watch: U macallit Posts: 2,645	Giovanni is da man! They are very friendly people.

28 March 2009, 11:39 PM	#9
Perpetuator "TRF" Member Join Date: Jun 2007 Real Name: Rob Location: California Posts: 489	Worked with Giovanni at the SF RSC a couple times and must concur with the others. He's a friendly man and certainly willing to help in any way. I will most certainly keep them in mind for any future services I may need (in addition to the Dallas RSC), especially now with the BH RSC closing. I still would rather not deal with the NY RSC if there are better options.

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