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JJ Irani · 18 April 2009, 02:14 PM

Hi guys,

1. When Rolex was giving out paper Warranty Certificates, it was easy for the AD to take back a Rolex which was returned and alter the Serial No. on the new paper warranty.

2. Now that the paper has been discontinued and replaced by the plastic warranty card, how would an AD alter the PRINTED serial no. on the plastic card in the event a customer decides to return the watch?

JJ

Bebot · 18 April 2009, 03:08 PM

I was told they can always order a new warranty card.

Bisquitlips · 18 April 2009, 03:18 PM

Quote:

Originally Posted by Bebot

I was told they can always order a new warranty card.

I have heard this also.

SLS · 18 April 2009, 03:35 PM

There is a fee to order a new warranty card, which we here reports of many AD's sending out paperwork to the purchaser after a certain timeframe. The three AD's I use do not do this.
Scott

18 April 2009, 02:14 PM	#1
JJ Irani Fondly Remembered Join Date: May 2005 Real Name: JJ Location: Auckland, NZ Watch: ALL SOLD!! Posts: 74,319	Interesting questions re: Rolex USA ADs!! Hi guys, 1. When Rolex was giving out paper Warranty Certificates, it was easy for the AD to take back a Rolex which was returned and alter the Serial No. on the new paper warranty. 2. Now that the paper has been discontinued and replaced by the plastic warranty card, how would an AD alter the PRINTED serial no. on the plastic card in the event a customer decides to return the watch? JJ __________________ Words fail me in expressing my utmost thanks to ALL of you for this wonderful support during my hour of need!! I firmly believe that my time on planet earth is NOT yet up!! I shall fight this to the very end.......and WIN!!

18 April 2009, 03:35 PM	#4
SLS "TRF" Member Join Date: Aug 2006 Real Name: Scott Location: GMT -7 Watch: GMT's & Sub's Posts: 10,401	There is a fee to order a new warranty card, which we here reports of many AD's sending out paperwork to the purchaser after a certain timeframe. The three AD's I use do not do this. Scott __________________ "The bitterness of poor quality remains long after the sweetness of lower price is forgotten." -Benjamin Franklin Member No. 922

18 April 2009, 03:08 PM	#2
Bebot "TRF" Member Join Date: Feb 2009 Real Name: Emil Location: Bay Area, CA Watch: U macallit Posts: 2,645	I was told they can always order a new warranty card.

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