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Old 11 April 2021, 06:14 AM   #1
MS616
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Real Name: Shayan
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Watch: YG Presidential
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AP Service Is Wonderful

Hello,

Since inception, my AP Royal Oak Ref. 15500ST.OO.1220ST.03
had been falling behind around 20 seconds a day. It never bothered me, however after three years it was getting rather to 30 seconds a day.

I reside in Virginia and I contacted the AP Franchise in NYC. They mentioned it was magnetized and it had to be de-magnetized. They arranged for the shipping to them and after three weeks, I received my wonderful watch back fully serviced with a $0 due.

From the shipping to getting the watch back, they communicated every step of the way and it was White Glove all across. Wonderful folks and I couldn't pass not writing this review for them.

Thanks,
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Old 11 April 2021, 08:01 AM   #2
Burlington
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They are number one for customer service in my book
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Old 11 April 2021, 02:11 PM   #3
le_baron
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Stories like this are great. Thanks for sharing.
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Lange Lange 1 ref. 191.021 | Audemars Piguet Royal Oak ref. 15500 | Breguet Classique ref. 5177BB | Glashütte Original Panoreserve | Breitling Navitimer 01 Limited Edition
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Old 11 April 2021, 10:12 PM   #4
getting started
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Being in VA how were you able to source one? I’m not sure how to build a relationship with the NYC boutiques. I wat to get into APs. Any advice?
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Old 12 April 2021, 12:07 AM   #5
VogelPhoenix
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Quote:
Originally Posted by getting started View Post
Being in VA how were you able to source one? I’m not sure how to build a relationship with the NYC boutiques. I wat to get into APs. Any advice?
Drive up to NYC, buy a CODE chrono for yourself and a three-hander in a nice color for your wife. Bam, instant relationship.
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Old 12 April 2021, 12:41 AM   #6
enjoythemusic
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Congrats, great service is always a big plus.
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Old 12 April 2021, 12:48 AM   #7
getting started
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Quote:
Originally Posted by VogelPhoenix View Post
Drive up to NYC, buy a CODE chrono for yourself and a three-hander in a nice color for your wife. Bam, instant relationship.
Haha.. sure, that is easy lol..
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Old 16 April 2021, 04:19 AM   #8
MS616
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Location: USA
Watch: YG Presidential
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Quote:
Originally Posted by Burlington View Post
They are number one for customer service in my book
I have to agree, it was top notch from my first call all the way trough.

Quote:
Originally Posted by le_baron View Post
Stories like this are great. Thanks for sharing.
My pleasure, wonderful work has to be recognized.

Quote:
Originally Posted by getting started View Post
Being in VA how were you able to source one? I’m not sure how to build a relationship with the NYC boutiques. I wat to get into APs. Any advice?
I purchased the watch a few years ago when there was more AD's available. I did not originally buy it from NYC.

Quote:
Originally Posted by VogelPhoenix View Post
Drive up to NYC, buy a CODE chrono for yourself and a three-hander in a nice color for your wife. Bam, instant relationship.


Quote:
Originally Posted by enjoythemusic View Post
Congrats, great service is always a big plus.
AP Loyal for life. When you treat me like that once, you've got my business.

Quote:
Originally Posted by getting started View Post
Haha.. sure, that is easy lol..
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