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11 April 2021, 06:14 AM | #1 |
"TRF" Member
Join Date: Aug 2016
Real Name: Shayan
Location: USA
Watch: YG Presidential
Posts: 31
|
AP Service Is Wonderful
Hello,
Since inception, my AP Royal Oak Ref. 15500ST.OO.1220ST.03 had been falling behind around 20 seconds a day. It never bothered me, however after three years it was getting rather to 30 seconds a day. I reside in Virginia and I contacted the AP Franchise in NYC. They mentioned it was magnetized and it had to be de-magnetized. They arranged for the shipping to them and after three weeks, I received my wonderful watch back fully serviced with a $0 due. From the shipping to getting the watch back, they communicated every step of the way and it was White Glove all across. Wonderful folks and I couldn't pass not writing this review for them. Thanks, |
11 April 2021, 08:01 AM | #2 |
"TRF" Member
Join Date: Nov 2017
Location: Europe
Posts: 5,644
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They are number one for customer service in my book
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“My tastes are simple; I am easily satisfied with the best.” ― Winston S. Churchill |
11 April 2021, 02:11 PM | #3 |
"TRF" Member
Join Date: Mar 2014
Location: Long Island, NY
Posts: 264
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Stories like this are great. Thanks for sharing.
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Lange Lange 1 ref. 191.021 | Audemars Piguet Royal Oak ref. 15500 | Breguet Classique ref. 5177BB | Glashütte Original Panoreserve | Breitling Navitimer 01 Limited Edition |
11 April 2021, 10:12 PM | #4 |
"TRF" Member
Join Date: Oct 2019
Location: USA
Watch: Sub 126610 LN
Posts: 199
|
Being in VA how were you able to source one? I’m not sure how to build a relationship with the NYC boutiques. I wat to get into APs. Any advice?
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Sub 126610 LN GMT 2 TT CHNR (Wife took it) Tudor BB 41 Blue |
12 April 2021, 12:07 AM | #5 |
"TRF" Member
Join Date: Jun 2020
Location: Taiwan
Posts: 3,895
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Drive up to NYC, buy a CODE chrono for yourself and a three-hander in a nice color for your wife. Bam, instant relationship.
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12 April 2021, 12:41 AM | #6 |
2025 Pledge Member
Join Date: Nov 2012
Real Name: Steven
Location: Glocal
Posts: 21,648
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Congrats, great service is always a big plus.
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__________________ Love timepieces and want to become a Watchmaker? Rolex has a sensational school. www.RolexWatchmakingTrainingCenter.com/ Sent from my Etch A Sketch using String Theory. |
12 April 2021, 12:48 AM | #7 |
"TRF" Member
Join Date: Oct 2019
Location: USA
Watch: Sub 126610 LN
Posts: 199
|
Haha.. sure, that is easy lol..
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Sub 126610 LN GMT 2 TT CHNR (Wife took it) Tudor BB 41 Blue |
16 April 2021, 04:19 AM | #8 | ||
"TRF" Member
Join Date: Aug 2016
Real Name: Shayan
Location: USA
Watch: YG Presidential
Posts: 31
|
I have to agree, it was top notch from my first call all the way trough.
My pleasure, wonderful work has to be recognized. Quote:
Quote:
AP Loyal for life. When you treat me like that once, you've got my business. |
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