It was my lucky day!

[Rolex-fan]

Guys I can’t believe my luck. A couple of weeks ago, I walked out of the Rolex boutique in Santa Clara with this beauty on my wrist. How did this happen? I can only say I gave my opinion to the salesman (he happened to be the owner’s son, which I didn’t know while venting) about how frustrating it was to walk into these empty Rolex stores and be reminded time and again to build a relationship. I said, "What else do you guys want customers to do?" We keep getting turned away. Sometimes you guys put us on a waitlist and then say there is no more waitlist. You, as ADs, complain about supply and demand and long wait times, yet the same watch can be produced in two days if you pay a premium to a grey market dealer.What’s going on? "

The dude patiently listened to all my venting and politely told me that it was true: there were no more wait lists and it was based on allocation."
I said, "Then it’s contradictory to what you guys say about no waitlist. If there is an allocation, it means you are keeping some kind of list". He said, "We huddle as a team and then everyone chimes in about who should get what, and then as a team we decide GMT goes to salesman X’s customer A, Submariner would be sold to salesman B’s customer Y, and so on." He also cleared up a lot of confusion about grey dealers. He said, "It’s a wrong notion that we are selling watches to grey dealers. It’s actually the flippers who walk in and make quick bucks selling the watches right after they walk out of the store, and this is something we are trying to curb.
I said, "Look, I have this Rolex, bought in such a year, still have it. I have a RADO on my wrist that I bought twenty years ago. I have this Omega Speedmaster (that watch brought a smile on his face and he said it was iconic.) So in short, I am a collector. "
He told me to keep building a relationship with his employee that I mentioned at the beginning of our. conversation. Though I didn’t want to say anything bad, I still told him I would like to have a business relationship with him. I took his business card and that’s how I came to know he was the owner’s son and was now running the show. Then we walked inside the boutique, looking at exhibition models. He stopped at a case and, as if talking to himself, he said, "Oh, it was being purchased by another customer. Maybe the purchase didn’t go through and it’s back. Let me check. " He then came back in a couple of minutes and said, "Yeah, this is available." I asked him, "what is it?" and he showed me this beautiful two tone Wimbledon Datejust 41 in all its glory. The rest is history, and I am glad I didn’t let it go. So, after all, it’s not as gloomy as it looks. The ADs are there to sell the watches. It's about being in the right place at the right time 😀

[28mm]

Good for you! great watch!

[arcampado]

Congrats on the DJ. Was this the watch that you wanted to purchase? If so then serendipitous timing for sure.

[rmlovett1]

Very nice watch, congratulations!

[brandrea]

Really nice, congratulations and enjoy it

[m j b]

Sweet. Yes, sometimes it's just dumb luck.

Or, in my case, just dumb.

[Seddyspaghetti]

Congrats

[1William]

Congratulations.

[ag986]

Great story, congratulations!

[garyk]

Originally Posted by Rolex-fan

Guys I can’t believe my luck. A couple of weeks ago, I walked out of the Rolex boutique in Santa Clara with this beauty on my wrist. How did this happen? I can only say I gave my opinion to the salesman (he happened to be the owner’s son, which I didn’t know while venting) about how frustrating it was to walk into these empty Rolex stores and be reminded time and again to build a relationship. I said, "What else do you guys want customers to do?" We keep getting turned away. Sometimes you guys put us on a waitlist and then say there is no more waitlist. You, as ADs, complain about supply and demand and long wait times, yet the same watch can be produced in two days if you pay a premium to a grey market dealer.What’s going on? "

The dude patiently listened to all my venting and politely told me that it was true: there were no more wait lists and it was based on allocation."
I said, "Then it’s contradictory to what you guys say about no waitlist. If there is an allocation, it means you are keeping some kind of list". He said, "We huddle as a team and then everyone chimes in about who should get what, and then as a team we decide GMT goes to salesman X’s customer A, Submariner would be sold to salesman B’s customer Y, and so on." He also cleared up a lot of confusion about grey dealers. He said, "It’s a wrong notion that we are selling watches to grey dealers. It’s actually the flippers who walk in and make quick bucks selling the watches right after they walk out of the store, and this is something we are trying to curb.
I said, "Look, I have this Rolex, bought in such a year, still have it. I have a RADO on my wrist that I bought twenty years ago. I have this Omega Speedmaster (that watch brought a smile on his face and he said it was iconic.) So in short, I am a collector. "
He told me to keep building a relationship with his employee that I mentioned at the beginning of our. conversation. Though I didn’t want to say anything bad, I still told him I would like to have a business relationship with him. I took his business card and that’s how I came to know he was the owner’s son and was now running the show. Then we walked inside the boutique, looking at exhibition models. He stopped at a case and, as if talking to himself, he said, "Oh, it was being purchased by another customer. Maybe the purchase didn’t go through and it’s back. Let me check. " He then came back in a couple of minutes and said, "Yeah, this is available." I asked him, "what is it?" and he showed me this beautiful two tone Wimbledon Datejust 41 in all its glory. The rest is history, and I am glad I didn’t let it go. So, after all, it’s not as gloomy as it looks. The ADs are there to sell the watches. It's about being in the right place at the right time 😀

Next time I go to the ADs, I would like you to go with me

[Mendota]

That is awesome if that is the watch that you originally wanted to purchase. It only proves your venting was true if that wasn't what you originally wanted and you just bought it because it was there and available.

Regardless, it's a beautiful piece and I hope you enjoy it for many years to come. Looks fantastic! Hopefully it now allows you to get more pieces from this AD.

Sent from my SM-G986U using Tapatalk

[samuel019]

Originally Posted by garyk

Next time I go to the ADs, I would like you to go with me

Damn right. I've had this exact same conversation with my people but still waiting on my last one

Major congrats brother. Always nice to at least see some getting watches via an A D

[Tensai]

You wanted that watch?
Ok, congrats!

[Beo3]

Beautiful watch, Congratulations

I am also curious, is that the watch that you were seeking, or did you just buy it because it was what was available?

[Danny83]

Congrats

[whiskyrolex]

Did you specifically request that watch?

[JRell]

Very cool story. You got a sound point out and was listened to. Big thing is he had decision making power as the owners son, that really helps!

[Rolex-fan]

Originally Posted by 28mm

Good for you! great watch!

thank you!

[Rolex-fan]

Originally Posted by arcampado

Congrats on the DJ. Was this the watch that you wanted to purchase? If so then serendipitous timing for sure.

This was one of the Rolex watches on my bucket list and certainly the one among DJ41s.

[Rolex-fan]

Originally Posted by JRell

Very cool story. You got a sound point out and was listened to. Big thing is he had decision making power as the owners son, that really helps!

I agree. He figured out that I was not from the flipper nation. 😃

[Rolex-fan]

Originally Posted by whiskyrolex

Did you specifically request that watch?

No, as I mentioned in my post, I was never taken seriously by one salesman I used to bump into every time. Though I had bought a Breitling from them a few years back. In the years to follows, either they would supposedly put me on a wait list, or politely deny availability. Just fyi, now they are a Rolex-only boutique.

[Rolex-fan]

Originally Posted by Danny83

Congrats

Thank you.

[Rolex-fan]

Originally Posted by Beo3

Beautiful watch, Congratulations

I am also curious, is that the watch that you were seeking, or did you just buy it because it what was available?

This was on my wish list along with a few other Rolex watches.

[Rolex-fan]

Originally Posted by garyk

Next time I go to the ADs, I would like you to go with me

Lol. I think during my trips to these ADs and then looking at the grey market trend, it was just a pent up frustration. To be honest, I was not hopeful in getting one, but, I still wanted to have a solid conversation about how serious I was in buying exquisite Rolex pieces. Initially they told me they had a Day date 36 and nothing else available at this time. But, by the time we finished talking, luckily this wimbledon got available.

[Rolex-fan]

Originally Posted by samuel019

Damn right. I've had this exact same conversation with my people but still waiting on my last one

Major congrats brother. Always nice to at least see some getting watches via an A D

Thank you. All Rolex watches I have are bought from ADs at retail including Batman jubilee.

[Rolex-fan]

Originally Posted by Mendota

That is awesome if that is the watch that you originally wanted to purchase. It only proves your venting was true if that wasn't what you originally wanted and you just bought it because it was there and available.

Regardless, it's a beautiful piece and I hope you enjoy it for many years to come. Looks fantastic! Hopefully it now allows you to get more pieces from this AD.

Sent from my SM-G986U using Tapatalk

It was one on my list. Yes, he gave me a hint of coming back and buying more from them, when he said,” We hope you won’t bug us for next six months 😉.”

[Zuger]

Nice

[YoyoGift8]

Nice score, timing can be everything. Congrats!

[Robf52]

Big congrats! I have the TT Everose Wimbledon and love it.

[novae500]

Glad your frustrations and showing you are a loyal brand customer and not a flipper got you the DJ


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