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Old 4 April 2022, 02:01 AM   #1
woodedareas
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Problem with stopping

I have a new Rolex Datejust that I purchased from a Rolex store about 1 year ago. Periodically it will stop and needs to be reset and rewound. This happens every few weeks even if I have been wearing it every day. Is this a common issue or should I take it in for repair service.
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Old 4 April 2022, 02:03 AM   #2
Barada7
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Give it a full 30-40 winds. And then let it run and keep track of the power reserve. If it’s stopping prior to at minimum 48 hours, then you probably should send it in.
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Old 4 April 2022, 02:03 AM   #3
Calatrava r
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No, send it to Rolex service.
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Old 4 April 2022, 02:03 AM   #4
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If it’s off wrist it will stop after a day or two.
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Old 4 April 2022, 02:11 AM   #5
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Needs repair. Take it to the AD and get service set up. If new should be under warranty.
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Old 4 April 2022, 02:14 AM   #6
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Be aware that simply wearing it does not keep it wound. If you are sitting at a desk all day, you may not be moving enough to activate the rotor. As suggested above, give it a full wind and see how long it takes to start losing time or stop completely.
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Old 4 April 2022, 02:18 AM   #7
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When you wear everyday, how long is this stretch?
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Old 4 April 2022, 02:53 AM   #8
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Rolex service.
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Old 4 April 2022, 03:04 AM   #9
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RSC Warranty baby
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Old 4 April 2022, 03:22 AM   #10
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Quote:
Originally Posted by woodedareas View Post
I have a new Rolex Datejust that I purchased from a Rolex store about 1 year ago. Periodically it will stop and needs to be reset and rewound. This happens every few weeks even if I have been wearing it every day. Is this a common issue or should I take it in for repair service.
Wearing the watch don't wind the watch it's wrist movement that winds your watch, perhaps you not active enough.So even when worn you will no harm to give your watch a full manual wind that's 40 full crown turns clockwise only.
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Old 4 April 2022, 03:31 AM   #11
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Id give it a full wind and then set it aside for a couple of days. Check the power reserve to see if everything is working as it should.
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Old 4 April 2022, 03:33 AM   #12
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If bought new a year ago, it should be a 3235 movement with a 70 hour power reserve.

Give it a full wind as others have said then set it down, noting the time. Check to make sure it’s still running after two days (48hrs). Check again on day three (72hrs after setting it down). If still running, no need for service. If it stopped, but still got to 70hrs, also no need for service. If it ran for significantly less time (<65hrs), I’d take it to AD or directly to RSC.
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Old 4 April 2022, 05:32 AM   #13
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Your watch is virtually new
As Padi has indicated, it may be as simple as you are not active enough.
Initially you need to establish this before you start running around and involving all and sundry and continually manually winding the watch is not going to confirm that possibility in the short term.
By all means give it a good manual wind of 50-60 turns or even more if you like as it's literally impossible to overwind the watch.
Set the watch aside and don't touch it until after it evenrually stops.
Note the time when you wound it and wait until it stops to record the power reserve as a first step in the self diagnosis process.
Please feel free to report back when you have completed this first step.
Then we can proceed with the next and most crucial step in order to zero in on what the situation is with your watch which will also establish if you are active enough
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Old 4 April 2022, 08:48 AM   #14
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Lots of bad advice about sending it in for service right now. Wind it 100 times to be sure it's fully wound, and let it sit for a few days and see when it stops. It's almost guaranteed that you're just not active enough and it's just slowly winding down.
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Old 4 April 2022, 09:18 PM   #15
Hemdog
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Judging by the title of the thread I thought you might be talking about problem stopping buying Rolex?

I'd say I may have a problem! hahaha
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Old 4 April 2022, 09:28 PM   #16
gerry100
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when I was sick and bed/recliner bound last fall, my EXPII stopped overnight after about 5 days.( on my wrist the whole time)

Wound it up and got back to normal, no problem since.

My guess is that your issue is activity level
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Old 5 April 2022, 02:04 AM   #17
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Quote:
Originally Posted by woodedareas View Post
I have a new Rolex Datejust that I purchased from a Rolex store about 1 year ago. Periodically it will stop and needs to be reset and rewound. This happens every few weeks even if I have been wearing it every day. Is this a common issue or should I take it in for repair service.
As Peter mentioned, wearing it doesn't wind it, activity does.

Yes, it is very common for those who work at a computer or read a lot; even those who are ill and sedentary.

For those who are not as active as they might want to be and see their watch stop from time-to-time, we have been recommending for many years that they wind their watch fully every couple of weeks.
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Old 5 April 2022, 02:59 AM   #18
allen993
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It's kinda like how the the Apple watch prompts you to get up and move around for good health. Rolex does the same...get up and move around, or your watch is gonna stop!
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Old 20 April 2022, 02:43 AM   #19
woodedareas
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Perodically Stopping

I previously posted my watch which is a Date Just (1 year old) periodically stops. For example I have worn it for about 5-7 days and then it will stop. I am not very actice mostly at a desk or walking. Is this common to Rolex or should I send it in fro repair?
Thanks
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Old 20 April 2022, 02:45 AM   #20
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You probably just need to give it a manual wind every other day or so to top off the power reserve
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Old 20 April 2022, 02:49 AM   #21
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That seems to be working well, if you don't give it a wind in the middle of your wearing interval. You do sleep and put your watch down overnight and that's when the power reserve winds down uninterrupted. I suggest you give it a full wind in the middle of your wearing interval.
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Old 20 April 2022, 02:52 AM   #22
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A full wind ought to fix it
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Old 20 April 2022, 03:24 AM   #23
Thomas Mudge
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Totally depends on your activity level.
Most people will put on the watch after a shower.
All the prep for breakfast, dressing, walking to the car and to work. Activities at work, will get the watch to full wind by lunchtime.
Depending on what you do for a living. I don't think an accountant will wind by lunch.

If you are not active, give the watch a wind before you put it on each day and you should be good
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Old 20 April 2022, 03:48 AM   #24
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Quote:
Originally Posted by woodedareas View Post
I previously posted my watch which is a Date Just (1 year old) periodically stops. For example I have worn it for about 5-7 days and then it will stop. I am not very actice mostly at a desk or walking. Is this common to Rolex or should I send it in fro repair?
Thanks

It is activity that winds an automatic watch, not how long it sits on your wrist.

If the issue is that you are somewhat inactive, or much of your time is spent at a desk, etc., where your hand movement is minimal; you are simply not rotating the autowind weight inside.

Rolex cannot "fix" a watch stopping from inactivity. It may be good practice to give it a full wind every couple of weeks.
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