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Old 15 April 2022, 11:11 PM   #1
milgauss123
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Milgauss periodic service

Hello,

I purchased a brand new Rolex Milgauss GV in 2012, and have been wearing it every day since, except for 1 year during lockdown.

Recently, my watch started lagging behind, and many days when I wake up, I find it stopped and need to wind it up.

So I guess it is time to send my watch for periodic service. However, I learned that such service takes a few weeks, and Rolex does not have an official service in Turkey, nor does it in any European country I frequently visit.

I talked with an official Rolex retailer in Turkey and they told me they provide such service, but they charge a very high amount. Considering that they are only an official retailer and NOT an official Rolex service center, do you think that I should instead have my watch serviced by another service shop that charges a reasonable fee? Do you have any similar experience?

Thank you!
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Old 16 April 2022, 01:22 AM   #2
Kevin of Larchmont
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“Reasonable” is code for cheap. It’s a Rolex, why would you hunt for the cheapest service? If you don’t want to send it out of country then find the best service you can locally and pay the price. If the AD is confidence inspiring and warrants their work I would have it serviced there. In the absence of a local Rolex service center they probably do a lot of service.
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Old 16 April 2022, 02:02 AM   #3
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Quote:
Originally Posted by milgauss123 View Post
Hello,

I purchased a brand new Rolex Milgauss GV in 2012, and have been wearing it every day since, except for 1 year during lockdown.

Recently, my watch started lagging behind, and many days when I wake up, I find it stopped and need to wind it up.

So I guess it is time to send my watch for periodic service. However, I learned that such service takes a few weeks, and Rolex does not have an official service in Turkey, nor does it in any European country I frequently visit.

I talked with an official Rolex retailer in Turkey and they told me they provide such service, but they charge a very high amount. Considering that they are only an official retailer and NOT an official Rolex service center, do you think that I should instead have my watch serviced by another service shop that charges a reasonable fee? Do you have any similar experience?

Thank you!
Could be down to just low wrist activity, just wearing the watch dont wind the watch its wrist movement that winds the watch. So even when worn with low activity a manual wind every now and then will do no harm whatsoever. But only manually wind clockwise only, a full wind around 40 plus full crown turns and you cannot overwind it.But seeing watch is now around 10 years old then a service could be needed,cost around $750 after RSC service you will have a full 2 year warranty.
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Old 16 April 2022, 03:22 AM   #4
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Quote:
Originally Posted by milgauss123 View Post
Hello,

I purchased a brand new Rolex Milgauss GV in 2012, and have been wearing it every day since, except for 1 year during lockdown.

Recently, my watch started lagging behind, and many days when I wake up, I find it stopped and need to wind it up.

So I guess it is time to send my watch for periodic service. However, I learned that such service takes a few weeks, and Rolex does not have an official service in Turkey, nor does it in any European country I frequently visit.

I talked with an official Rolex retailer in Turkey and they told me they provide such service, but they charge a very high amount. Considering that they are only an official retailer and NOT an official Rolex service center, do you think that I should instead have my watch serviced by another service shop that charges a reasonable fee? Do you have any similar experience?

Thank you!

You should be able to send it to a Rolex Service Center through an Authorized Dealer. I serviced a MG late last year through RSC and the cost was $750 USD


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Old 16 April 2022, 03:50 AM   #5
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What were they charging?
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Old 16 April 2022, 03:57 AM   #6
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What were they charging?
See Padi's post.
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Old 16 April 2022, 03:59 AM   #7
OrangeSport
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See Padi's post.
I can't

And I'm not sure how he would know what the OP was quoted
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Old 16 April 2022, 07:21 AM   #8
milgauss123
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They charge around 700 Euro. As suggested, I will try to learn if I can send it to a Rolex Service Center through an Authorized Dealer, and whether in such case they provide 2 year warranty.
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