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8 May 2022, 06:42 PM | #1 |
"TRF" Member
Join Date: May 2022
Location: CA
Posts: 2
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How do you communicate with your AD?
I am wondering.. How do you all communicate with your AD?
Do you call or text them occasionally? Or casually email them? Or do you only talk to them in person when you visit them? |
8 May 2022, 07:17 PM | #2 |
"TRF" Member
Join Date: Feb 2008
Real Name: Chris
Location: .
Watch: Daytonas/Subs/GMTs
Posts: 12,609
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Telegram
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8 May 2022, 07:26 PM | #3 |
Banned
Join Date: Apr 2022
Location: UK
Watch: Cant choose!
Posts: 232
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Always best to pop in to the store to talk…
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8 May 2022, 08:09 PM | #4 |
"TRF" Member
Join Date: Nov 2013
Real Name: Richard
Location: UK
Watch: Tudor Ranger
Posts: 1,613
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The store is there for a reason.
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8 May 2022, 08:10 PM | #5 |
"TRF" Member
Join Date: Jan 2022
Location: Europe
Posts: 19
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WhatsApp...
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8 May 2022, 08:33 PM | #6 |
"TRF" Member
Join Date: Oct 2011
Real Name: Jason
Location: Essex, UK
Watch: 14060M
Posts: 2,943
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I usually get one of my guys to collect the manager and a SA of his choice and bring them to meet me at a bar/restaurant every other weekend..
I hive them a nice afternoon on me and then get himbtobdrive them back again.
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8 May 2022, 08:37 PM | #7 |
"TRF" Life Patron
Join Date: Jun 2005
Real Name: Peter
Location: Llanfairpwllgwyng
Watch: ing you.
Posts: 53,024
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The same as any retail store with common sense.
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ICom Pro3 All posts are my own opinion and my opinion only. "The clock of life is wound but once, and no man has the power to tell just when the hands will stop. Now is the only time you actually own the time, Place no faith in time, for the clock may soon be still for ever." Good Judgement comes from experience,experience comes from Bad Judgement,.Buy quality, cry once; buy cheap, cry again and again. www.mc0yad.club Second in command CEO and left handed watch winder |
8 May 2022, 08:38 PM | #8 |
"TRF" Member
Join Date: Oct 2007
Real Name: Dwaine
Location: SC
Watch: 124060
Posts: 357
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I drop in at least once every three weeks and text occasionally too.
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124060 |
8 May 2022, 08:43 PM | #9 |
"TRF" Member
Join Date: Jan 2021
Location: USA
Posts: 369
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Stop in and buy a piece of jewelry every 1-2 months. Text before coming in.
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8 May 2022, 08:43 PM | #10 |
TRF Moderator & 2024 SubLV41 Patron
Join Date: Dec 2007
Real Name: Ken
Location: SW Florida
Watch: One on my wrist.
Posts: 63,986
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Email, text or a call once in a while. He has always come through over my 20 year relationship with him.
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SPEM SUCCESSUS ALIT |
8 May 2022, 08:48 PM | #11 |
"TRF" Member
Join Date: Apr 2022
Location: California
Watch: 126660, 16610
Posts: 21
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I try to stop in at least once every couple weeks.
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8 May 2022, 08:53 PM | #12 |
"TRF" Member
Join Date: May 2014
Location: Planet Earth
Posts: 854
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Never stop by. Only E-mail and I sent a lot haha.
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8 May 2022, 09:01 PM | #13 |
2024 SubLV41 Pledge Member
Join Date: Jul 2013
Real Name: Brian (TBone)
Location: canada
Watch: es make me smile
Posts: 77,743
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Ideally I like to visit every so often. WhatsApp otherwise
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8 May 2022, 09:08 PM | #14 |
"TRF" Member
Join Date: Nov 2018
Real Name: Vance
Location: North Coast
Watch: GMT II
Posts: 1,558
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I've purchased four watches from my AD, three of which were wait listed Rolex. I changed Sales Associates in the middle of my purchasing history and made sure the SA I work with now is not going anywhere (one of the owners' sons!). I stop is occasioanally but most of my communication has been via email and he usually responds promptly. So far so good.
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8 May 2022, 09:10 PM | #15 |
"TRF" Member
Join Date: Dec 2018
Location: London/Dubai
Posts: 713
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8 May 2022, 09:20 PM | #16 |
2024 Pledge Member
Join Date: Apr 2018
Real Name: Harry
Location: England
Posts: 10,626
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We buy things, we take stuff in for servicing and repair if needed, we might walk in if they have something we like in the window, we take stuff in occasionally for appraisal and we may contact them to ask them something. All pretty normal stuff. Same as with a number of retailers we use. There is nothing special, nor any special behaviour required, to stay in touch with a Rolex AD, although like any business, they tend to remember the people who go in to spend money.
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8 May 2022, 09:30 PM | #17 |
"TRF" Member
Join Date: May 2016
Location: atlanta
Posts: 159
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Ask them what their love language is.
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8 May 2022, 09:34 PM | #18 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Aug 2012
Real Name: Lee
Location: 42.48.45N70.48.48
Watch: Too many to list!
Posts: 33,662
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Strangely, a couple of weeks ago I stopped in at the boutique to look at a watch. My normal guy wasn't there as it was his day off. I spoke to the lady who was covering. She promised that she'd relay the information. Two weeks later I'd not heard back so yesterday I texted him and he called back promptly. Heading into visit with him today. Seems the intermediary in the communications was totally reliable. There's a lesson there somewhere.
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8 May 2022, 09:38 PM | #19 |
2024 SubLV41 Pledge Member
Join Date: Aug 2009
Real Name: Travis
Location: FL / NYC
Watch: Yes..
Posts: 33,405
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Mostly text or call. Occasional pop in when I have the time to.
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8 May 2022, 09:46 PM | #20 |
"TRF" Member
Join Date: Jun 2020
Location: Pittsburgh
Watch: 126710BLNR Jubilee
Posts: 7,067
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Email. If that doesn’t work, pigeons.
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8 May 2022, 09:48 PM | #21 |
Banned
Join Date: Mar 2015
Location: In your head
Watch: SS YMII
Posts: 1,619
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I have run into him a few times at my grey dealer's place. He looked nervous.
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8 May 2022, 09:48 PM | #22 |
2024 SubLV41 Pledge Member
Join Date: Dec 2009
Real Name: The Mystro ;)
Location: Central Pa.
Posts: 15,458
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I give them the finger when driving by.
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8 May 2022, 10:35 PM | #23 |
"TRF" Member
Join Date: Oct 2008
Location: Tejas
Watch: Various
Posts: 5,082
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8 May 2022, 10:41 PM | #24 |
"TRF" Member
Join Date: Oct 2008
Location: Tejas
Watch: Various
Posts: 5,082
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I don't think he is.
- Call, email, visit? (This thread) - Talk to a sales rep? Or go to Manager? Better to approach store Owner? - Visit yourself? Or use a proxy? (Beautiful wife/girlfriend, well connected friend, relative, Whale) - How to dress? Shorts & flip flops ok? Button down? Shirt & Tie? - What Rolex to wear? I've visited probably 20 ADs over the last 5 years and have been offered zero men's models. Not even a Datejust. (I've bought 5 ladies models during the same period so I know it's not _me_ ) |
8 May 2022, 10:49 PM | #25 |
2024 SubLV41 Pledge Member
Join Date: Dec 2007
Real Name: Peter
Location: Sydney
Watch: The Game
Posts: 17,414
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I call in anytime I’m close , maybe 3-4 times a year and wait for them to call me which they do a couple of times a year, usually to offer me a Tudor when I’m after a Rolex
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8 May 2022, 10:52 PM | #26 |
2024 SubLV41 Pledge Member
Join Date: Nov 2010
Location: North Carolina
Watch: Rolex/Others
Posts: 47,580
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My AD is close to my house and on the way to the gym so I typically stop by once a week or so. I also do a lot of buy/selling/trading with them and I like to stay on top of inventory. No issues for me and I do not believe any issues from them as they are making money from me. I advise showing your face in the AD.
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8 May 2022, 10:52 PM | #27 |
"TRF" Member
Join Date: Jun 2009
Real Name: Brian
Location: Northern Virginia
Watch: One of Not Many
Posts: 17,892
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How do you communicate with other business?
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8 May 2022, 11:01 PM | #28 |
Banned
Join Date: Dec 2021
Location: Midlands
Posts: 63
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Morse code
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8 May 2022, 11:04 PM | #29 |
Banned
Join Date: Nov 2006
Real Name: Nick
Location: FL
Posts: 767
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With a briefcase full of cash.
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8 May 2022, 11:19 PM | #30 |
"TRF" Member
Join Date: Nov 2020
Real Name: Wayne
Location: NC
Watch: 226570
Posts: 3,484
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Personal text. They alert me when something they think I'm interested in. Opportunity to buy before it hits the floor.
Have picked up some interesting pieces over the years. Also information on repairs and parts/ accessories. Enjoy this very much.
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In the end, it's not the years in your life that count. It's the life in your years. - Abraham Lincoln __________________________________________________ Rolex 226570, Explorer II Club |
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