Service sent back wrong watch..?

[Pmriley21]

Hi all,

I sent my 114060 no date off for a service and it returned with a date - am I wrong in thinking the movement couldn’t even support a date..? They’re saying it was just the dial that was incorrect and the rest of the watch was indeed the one I sent off. But can it even connect properly to support date functionality?

Any insight into this would be great,

Thanks
Paul

[KevNev]

Is the serial number the same?

[Guybrush]

This has to be a troll, right?

If not, more info, please. Where did you send it for “service”?

The sub and the sub-date do not use the same movement.

[Calatrava r]

This actually happened to me with a holy trinity brand. Mistakes happen no matter how much internal controls are in place. Let them know, they will send you a label to return the wrong watch and send you your watch.

[watchwatcher]

You're gonna have to do a LOT more leg work before we can even begin to offer an "insight."

[S.Explorer]

Does your original warranty card (from time of purchase) say 114060 (no date) or some other model?

[Pmriley21]

Right..sadly not trolling.

So it went with Goldsmith who sent it off to Rolex.

It came back and immediately I said that ain’t mine, mine does not have a date.

They sent it back and Rolex and after a couple of weeks they have said…

“The dial placed into your watch was incorrect this is due to human error. All the other components were correct and the watch except for the dial was yours.“

When we checked on the day, the serial number matched up. I spoke to another boutique next door and the guy said he worked at Rolex previously and the movement couldn’t support it, so I’m confused by their explanation.

[nicon]

You can put no date dial on a 3135 movement. You simply won't see the date.

[Tools]

What is the model number on the side of the case?

A 114060 movement does not have a date wheel, so, no, putting on a date window dial and cyclops crystal will not get you a date. There isn't one there to see

[padi56]

Originally Posted by nicon

You can put no date dial on a 3135 movement. You simply won't see the date.

That's correct on the non date ceramic versions the dials same size as the date versions.

[Pmriley21]

114060

When it came back it definitely had a date showing and cyclops added, he checked the serial on the inner side but it matched.

They couldn’t have just put the wrong dial on, just doesn’t make sense

[Ferrari308]

That is bizarre. But if someone put a no-date dial and replaced the crystal then it could appear to be a no-date watch. That's the only way I could see that happening.


PDG

[rogerrabbit168]

you got a free upgrade!

[samson66]

Wow, you sort of got a bonus there. I'd be happy

[garyk]

I have two non Rolex watches I modded with no date dials. Some day someone will discover the date wheels under the dial and wonder what the heck happened here lol….

[Rolexken]

Originally Posted by Ferrari308

That is bizarre. But if someone put a no-date dial and replaced the crystal then it could appear to be a no-date watch. That's the only way I could see that happening.


PDG

Agree that’s the only explanation that fits the story

[blada4life]

Originally Posted by Ferrari308

That is bizarre. But if someone put a no-date dial and replaced the crystal then it could appear to be a no-date watch. That's the only way I could see that happening.


PDG

except the OP said that the case ref number says "114060"... thats the NO DATE reference. OP, i defintely get someone on the line at Rolex and make sure goldsmiths even sent it to rolex and not some independent they are contracted with

[Driver8]

If the serial on the case still matches what it did before, it sounds to me that RSC has managed (somehow!) to drop a 3135, the dial, and the crystal from a 116610 into your 114060 case!

As others have noted, the 3130 doesn't have a date-wheel or even a ghost crown position for the date change mechanism, so while the dial from the 116610 Sub Date will fit the 3130, there would be no date-wheel beneath the window, and as part of the assembly testing the technician would quickly find the lack of crown position to test the date-change.

Very strange and unusual occurrence, but I guess mistakes can happen.

[77T]

Originally Posted by Pmriley21

Right..sadly not trolling.

So it went with Goldsmith who sent it off to Rolex.

It came back and immediately I said that ain’t mine, mine does not have a date.

They sent it back and Rolex and after a couple of weeks they have said…

“The dial placed into your watch was incorrect this is due to human error. All the other components were correct and the watch except for the dial was yours.“

When we checked on the day, the serial number matched up. I spoke to another boutique next door and the guy said he worked at Rolex previously and the movement couldn’t support it, so I’m confused by their explanation.

It’s a strange puzzle for sure.

My thought is your watch came back with the wrong movement, too.

At any point in time an RSC watchmaker may have more than one watch to be serviced. I suppose it is possible that 2 in the Sub line could be at different stages of assembly or disassembly.

For example, a disassembled movement is in the parts washer and during that process s/he begins to disassemble another movement. During the first movement’s drying time, the second movement goes into the wash process.

Now with 2 on the bench, it is possible your sub case ended up with a sub date movement and the associated dial placed into it.


Sent from my iPhone using Tapatalk Pro

[Nodzex]

Originally Posted by Ferrari308

That is bizarre. But if someone put a no-date dial and replaced the crystal then it could appear to be a no-date watch. That's the only way I could see that happening.


PDG

I second this!

[Nodzex]

Originally Posted by Pmriley21

Hi all,

I sent my 114060 no date off for a service and it returned with a date - am I wrong in thinking the movement couldn’t even support a date..? They’re saying it was just the dial that was incorrect and the rest of the watch was indeed the one I sent off. But can it even connect properly to support date functionality?

Any insight into this would be great,

Thanks
Paul

Are you the only owner or was it purchased second hand?
If not, who did you purchase the watch from?

[KeithP]

Originally Posted by Nodzex

Are you the only owner or was it purchased second hand?
If not, who did you purchase the watch from?

This is the question.

[beshannon]

Would really like to see images of the watch and paperwork

[JuraDrinker]

Wow what a real head-scratcher!

My only explanation would be that the watch was bought second hand and had been fiddled around with in the past.

Potentially was originally a no-date, had a date movement fitted (may have been an issue at some point and some previous "service centre" possibly just fitted a different movement in as it was easier) then put back together as a no-date.

But that doesn't explain:

It has a no-date reference number, and Rolex have refitted it with a date dial (and potentially a date movement - or it already had one) why on EARTH would they do that?

UNLESS

Maybe some early variations of this model were fitted with the standard date movement, perhaps?

[Pmriley21]

Hey all, thanks for your input.

It was purchased second hand through WatchFinder. All paperwork suggests it’s a 114060 with no sign of modification and an original date of purchase only 2 months before I bought it through WF.

I think we’re on the right track - potentially a mix up during processing but I’ll try and get something from Rolex myself to confirm they were the ones who serviced it.

[brandrea]

I need to have whatever is being smoked here

[omar-rye]

What a screw up

[wb55]

How much did you pay for the service with Goldsmiths? If they did a dial swap surely you would have paid more than £600?

Are you able to put up a picture of the service invoice? Redact your personal information.

Movements at Rolex are serialised so it's very strange. I would ignore goldsmiths for a moment and call the service centre in Kent.

WoS are Rolex accredited I believe so get Goldsmiths to confirm who did the service.

[Meyrin]

Originally Posted by brandrea

I need to have whatever is being smoked here

[You]

That's crazy but you got yourself an upgrade.