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brkanand · 24 July 2009, 07:29 AM

I recently purchased a brand new (from an authorised agent) - Rolex Yachtmaster TT -168623- midsize blue dial and the date wheel is erratic from day one. At times date changes at 3:30 in the morning instead of midnigh. This watch is still covered by warranty but that does not make me happy. I feel I have been robbed. I handed over this watch to the local dealer and expect the date wheel to be replaced/repaired by Tuesday 28th July. The guy who is trained by Rolex claimis Rolex does have many defective components in their watches produced these days.

I want to know why Rolex does not have a stric quality control before despatching their watches to these dealers? Am I being taken for a ride?

Rebel · 24 July 2009, 07:32 AM

If it's made my man, it can have defects. That's what the warranty is for. I wouldn't like it; but, it can happen.

Hang in there.

sexner · 24 July 2009, 07:39 AM

Welcome to TRF.

You are not being taken for a ride nor are you being robbed.

Sh*t happens.

Let the warranty sort it out and hopefully you'll be a healthy and happy Rolex owner hanging out on the best place on the www.

24 July 2009, 07:29 AM	#1
brkanand 2024 Pledge Member Join Date: Jul 2009 Real Name: DrK Location: India Watch: 4=YMDaytonaGMTHulk Posts: 7,052	Rolex Yachtmaster I recently purchased a brand new (from an authorised agent) - Rolex Yachtmaster TT -168623- midsize blue dial and the date wheel is erratic from day one. At times date changes at 3:30 in the morning instead of midnigh. This watch is still covered by warranty but that does not make me happy. I feel I have been robbed. I handed over this watch to the local dealer and expect the date wheel to be replaced/repaired by Tuesday 28th July. The guy who is trained by Rolex claimis Rolex does have many defective components in their watches produced these days. I want to know why Rolex does not have a stric quality control before despatching their watches to these dealers? Am I being taken for a ride?

24 July 2009, 07:32 AM	#2
Rebel "TRF" Member Join Date: Jul 2008 Real Name: Dr Mark R Nail Location: New Albany Watch: Tudor Sub 75090 Posts: 8,241	If it's made my man, it can have defects. That's what the warranty is for. I wouldn't like it; but, it can happen. Hang in there. __________________ ------------------------------- Member of the Nylon Nation

24 July 2009, 07:39 AM	#3
sexner "TRF" Member Join Date: May 2009 Real Name: 4Q Location: Nowhere near you Watch: 169622, 124060 Posts: 2,014	Welcome to TRF. You are not being taken for a ride nor are you being robbed. Sh*t happens. Let the warranty sort it out and hopefully you'll be a healthy and happy Rolex owner hanging out on the best place on the www. __________________ One should endeavor to do what is right not what is established.

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