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Old 8 May 2023, 11:28 AM   #1
ObsidianLux
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New Datejust - Debris on dial, thoughts?

I purchased a new Datejust 36 this week and noticed debris on the dial by the 23rd minute marker. Despite the particle being highly visible to the naked eye, I didn’t notice it while at the AD due to the bright lighting. Would this be worth returning for servicing after 3 days of ownership? Interested to know if others have experienced similar issues and if RSC was able to remedy without damaging the hands, etc.
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Old 8 May 2023, 11:33 AM   #2
southtexas
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New Datejust - Debris on dial, thoughts?

Unfortunately, yes you need to get it removed. It might find its way into the movement.

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Old 8 May 2023, 11:33 AM   #3
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Yes. Return it.
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Old 8 May 2023, 11:34 AM   #4
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That would bother me as well. Never experienced this issue and I’ve owned quite a few

I’d take it back to the A D. Most all have a inside watchmaker in the building and I don’t think there would be any need to remove the hands
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Old 8 May 2023, 11:34 AM   #5
rohada
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I don't know what that is, but if it got loose in there and started rolling around, it could spell trouble. Yes, I'd take it back in. Good luck to you.
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